| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Avaya Aura | Score8.1 out of 10 | N/A | The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions. | N/A |
 Avaya IP Office | Score8.8 out of 10 | N/A | Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location. | $82 per user/per month |
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| Editions & Modules | No answers on this topic |
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| Avaya Aura | Avaya IP Office | |
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| Considered Both Products | Chose Avaya Aura IP office doesn't have the size and redundancy needed for our large call centers. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | |
| Key User Insights | ||
| Would buy again | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Avaya Aura | Avaya IP Office | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 8.6 |
| Likelihood to Renew | 9.1 | 9.1 |
| Usability | 8.0 | 7.6 |
| Implementation Rating | - | 9.1 |
