TrustRadius: an HG Insights company

Avaya Enterprise Cloud vs. Avaya IP Office

Save this comparison

Save this comparison

Avaya Enterprise Cloud

8 Reviews and Ratings

Avaya IP Office

27 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya Enterprise Cloud

    Score7.4 out of 10
    Enterprise companies (1,001+ employees)
    		Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.N/A

    Avaya IP Office

    Score8.8 out of 10
    		N/AAvaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

    $82

    per user/per month

    Pricing
    Avaya Enterprise CloudAvaya IP Office
    Editions & Modules
    No answers on this topic
    Voice
    $82
    per user/per month
    Digital
    $129
    per user/per month
    Offerings
    Pricing Offerings
    Avaya Enterprise CloudAvaya IP Office
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Avaya Enterprise CloudAvaya IP Office
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya Enterprise Cloud and Avaya IP Office
    Feature
    Avaya Enterprise Cloud
    -
    Ratings
    Avaya IP Office
    5.2
    11 Ratings
    High quality audio00 Ratings7.911 Ratings
    High quality video00 Ratings2.59 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya Enterprise Cloud and Avaya IP Office
    Feature
    Avaya Enterprise Cloud
    -
    Ratings
    Avaya IP Office
    7.1
    5 Ratings
    Desktop sharing00 Ratings7.15 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya Enterprise Cloud and Avaya IP Office
    Feature
    Avaya Enterprise Cloud
    -
    Ratings
    Avaya IP Office
    4.7
    8 Ratings
    Calendar integration00 Ratings4.16 Ratings
    Meeting initiation00 Ratings5.07 Ratings
    Record meetings / events00 Ratings5.05 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya Enterprise Cloud and Avaya IP Office
    Feature
    Avaya Enterprise Cloud
    -
    Ratings
    Avaya IP Office
    5.8
    3 Ratings
    Live chat00 Ratings5.83 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya Enterprise Cloud and Avaya IP Office
    Feature
    Avaya Enterprise Cloud
    -
    Ratings
    Avaya IP Office
    2.8
    7 Ratings
    User authentication00 Ratings2.87 Ratings
    Participant roles & permissions00 Ratings2.86 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya Enterprise Cloud and Avaya IP Office
    Feature
    Avaya Enterprise Cloud
    -
    Ratings
    Avaya IP Office
    7.1
    10 Ratings
    Hosted PBX00 Ratings6.85 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings6.410 Ratings
    Directory of employee names00 Ratings8.210 Ratings
    Call Management
    Comparison of Call Management features of Avaya Enterprise Cloud and Avaya IP Office
    Feature
    Avaya Enterprise Cloud
    -
    Ratings
    Avaya IP Office
    6.3
    11 Ratings
    Answering rules00 Ratings7.211 Ratings
    Call recording00 Ratings7.08 Ratings
    Call park00 Ratings8.411 Ratings
    Call screening00 Ratings7.510 Ratings
    Message alerts00 Ratings8.310 Ratings
    Business SMS/External Messaging00 Ratings5.06 Ratings
    Online Fax00 Ratings4.04 Ratings
    Voicemail Transcription00 Ratings3.26 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya Enterprise Cloud and Avaya IP Office
    Feature
    Avaya Enterprise Cloud
    -
    Ratings
    Avaya IP Office
    6.5
    9 Ratings
    Mobile app for iOS00 Ratings6.49 Ratings
    Mobile app for Android00 Ratings6.58 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya Enterprise Cloud and Avaya IP Office
    Feature
    Avaya Enterprise Cloud
    -
    Ratings
    Avaya IP Office
    6.5
    8 Ratings
    Centralized communications management00 Ratings7.27 Ratings
    Team messaging00 Ratings7.05 Ratings
    Team document sharing00 Ratings5.64 Ratings
    Call and meeting analytics00 Ratings6.25 Ratings
    User Ratings
    Avaya Enterprise CloudAvaya IP Office
    Likelihood to Recommend
    8.6
    (2 ratings)
    8.6
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)