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Avaya IP Office vs. Broadvoice | GoContact

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Avaya IP Office

27 Reviews and Ratings

Broadvoice | GoContact

543 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya IP Office

    Score8.8 out of 10
    		N/AAvaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

    $82

    per user/per month

    Broadvoice | GoContact

    Score9.2 out of 10
    		N/ABroadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.

    $10

    per month per seat

    Pricing
    Avaya IP OfficeBroadvoice | GoContact
    Editions & Modules
    Voice
    $82
    per user/per month
    Digital
    $129
    per user/per month
    b-hive Standard Seat - Call Paths
    $7
    per month
    b-hive Metered Seat Cloud PBX
    $10
    per month per user
    b-hive Pro Seat - Call Paths
    $10
    per month
    SIP Trunking - Metered
    $11
    per month per user
    SIP Trunking - Unlimited
    $17
    per month per user
    b-hive Standard Seat Cloud PBX
    $18
    per month per user
    b-hive Pro Seat Cloud PBX
    $23
    per month per user
    Contact Center
    Contact Sales
    Offerings
    Pricing Offerings
    Avaya IP OfficeBroadvoice | GoContact
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing Based on 3 Year Terms
    More Pricing Information
    Features
    Avaya IP OfficeBroadvoice | GoContact
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya IP Office and Broadvoice | GoContact
    Feature
    Avaya IP Office
    5.2
    11 Ratings
    Broadvoice | GoContact
    8.7
    125 Ratings
    High quality audio8.011 Ratings8.7124 Ratings
    High quality video2.59 Ratings8.739 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya IP Office and Broadvoice | GoContact
    Feature
    Avaya IP Office
    7.1
    5 Ratings
    Broadvoice | GoContact
    8.7
    28 Ratings
    Desktop sharing7.15 Ratings8.728 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya IP Office and Broadvoice | GoContact
    Feature
    Avaya IP Office
    4.8
    8 Ratings
    Broadvoice | GoContact
    8.9
    29 Ratings
    Calendar integration4.16 Ratings8.924 Ratings
    Meeting initiation5.17 Ratings8.926 Ratings
    Record meetings / events5.05 Ratings8.921 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya IP Office and Broadvoice | GoContact
    Feature
    Avaya IP Office
    5.8
    3 Ratings
    Broadvoice | GoContact
    8.7
    23 Ratings
    Live chat5.83 Ratings8.723 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya IP Office and Broadvoice | GoContact
    Feature
    Avaya IP Office
    2.8
    7 Ratings
    Broadvoice | GoContact
    8.7
    46 Ratings
    User authentication2.87 Ratings8.740 Ratings
    Participant roles & permissions2.86 Ratings8.745 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya IP Office and Broadvoice | GoContact
    Feature
    Avaya IP Office
    7.1
    10 Ratings
    Broadvoice | GoContact
    8.5
    137 Ratings
    Hosted PBX6.85 Ratings8.685 Ratings
    Multi-level Interactive Voice Response (IVR)6.510 Ratings8.462 Ratings
    Directory of employee names8.110 Ratings8.5117 Ratings
    Call Management
    Comparison of Call Management features of Avaya IP Office and Broadvoice | GoContact
    Feature
    Avaya IP Office
    6.3
    11 Ratings
    Broadvoice | GoContact
    8.5
    166 Ratings
    Answering rules7.211 Ratings8.7144 Ratings
    Call recording7.08 Ratings8.9109 Ratings
    Call park8.411 Ratings8.7136 Ratings
    Call screening7.510 Ratings8.7117 Ratings
    Message alerts8.310 Ratings8.5132 Ratings
    Business SMS/External Messaging5.06 Ratings8.065 Ratings
    Online Fax4.04 Ratings8.178 Ratings
    Voicemail Transcription3.26 Ratings8.794 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya IP Office and Broadvoice | GoContact
    Feature
    Avaya IP Office
    6.5
    9 Ratings
    Broadvoice | GoContact
    8.5
    117 Ratings
    Mobile app for iOS6.59 Ratings8.4106 Ratings
    Mobile app for Android6.58 Ratings8.665 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya IP Office and Broadvoice | GoContact
    Feature
    Avaya IP Office
    6.5
    8 Ratings
    Broadvoice | GoContact
    8.7
    63 Ratings
    Centralized communications management7.27 Ratings8.754 Ratings
    Team messaging7.05 Ratings8.836 Ratings
    Team document sharing5.64 Ratings8.923 Ratings
    Call and meeting analytics6.25 Ratings8.437 Ratings
    User Ratings
    Avaya IP OfficeBroadvoice | GoContact
    Likelihood to Recommend
    8.6
    (14 ratings)
    9.1
    (313 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.0
    (21 ratings)
    Usability
    7.6
    (3 ratings)
    8.4
    (70 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.6
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (19 ratings)
    In-Person Training
    -
    (0 ratings)
    7.4
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    7.1
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.5
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)