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Avaya IP Office vs. Dialpad Connect

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Avaya IP Office

27 Reviews and Ratings

Dialpad Connect

498 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya IP Office

    Score8.8 out of 10
    		N/AAvaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

    $82

    per user/per month

    Dialpad Connect

    Score8.1 out of 10
    		N/ADialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.

    $27

    per month

    Pricing
    Avaya IP OfficeDialpad Connect
    Editions & Modules
    Voice
    $82
    per user/per month
    Digital
    $129
    per user/per month
    Standard
    $27
    per month per user
    Pro
    $35
    per month per user
    Enterprise
    Contact sales team
    per user/per month
    Offerings
    Pricing Offerings
    Avaya IP OfficeDialpad Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Avaya IP OfficeDialpad Connect
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya IP Office and Dialpad Connect
    Feature
    Avaya IP Office
    5.2
    11 Ratings
    Dialpad Connect
    8.3
    62 Ratings
    High quality audio7.911 Ratings8.461 Ratings
    High quality video2.59 Ratings8.236 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya IP Office and Dialpad Connect
    Feature
    Avaya IP Office
    7.1
    5 Ratings
    Dialpad Connect
    7.9
    26 Ratings
    Desktop sharing7.15 Ratings7.926 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya IP Office and Dialpad Connect
    Feature
    Avaya IP Office
    4.7
    8 Ratings
    Dialpad Connect
    8.3
    37 Ratings
    Calendar integration4.16 Ratings8.431 Ratings
    Meeting initiation5.07 Ratings7.927 Ratings
    Record meetings / events5.05 Ratings8.731 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya IP Office and Dialpad Connect
    Feature
    Avaya IP Office
    5.8
    3 Ratings
    Dialpad Connect
    8.2
    20 Ratings
    Live chat5.83 Ratings8.220 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya IP Office and Dialpad Connect
    Feature
    Avaya IP Office
    2.8
    7 Ratings
    Dialpad Connect
    8.0
    35 Ratings
    User authentication2.87 Ratings7.828 Ratings
    Participant roles & permissions2.86 Ratings8.233 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya IP Office and Dialpad Connect
    Feature
    Avaya IP Office
    7.1
    10 Ratings
    Dialpad Connect
    8.2
    56 Ratings
    Hosted PBX6.85 Ratings8.227 Ratings
    Multi-level Interactive Voice Response (IVR)6.410 Ratings7.833 Ratings
    Directory of employee names8.210 Ratings8.752 Ratings
    Call Management
    Comparison of Call Management features of Avaya IP Office and Dialpad Connect
    Feature
    Avaya IP Office
    6.3
    11 Ratings
    Dialpad Connect
    8.3
    68 Ratings
    Answering rules7.211 Ratings8.956 Ratings
    Call recording7.08 Ratings7.562 Ratings
    Call park8.411 Ratings8.445 Ratings
    Call screening7.510 Ratings8.651 Ratings
    Message alerts8.310 Ratings8.763 Ratings
    Business SMS/External Messaging5.06 Ratings8.755 Ratings
    Online Fax4.04 Ratings7.416 Ratings
    Voicemail Transcription3.26 Ratings8.364 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya IP Office and Dialpad Connect
    Feature
    Avaya IP Office
    6.4
    9 Ratings
    Dialpad Connect
    7.7
    57 Ratings
    Mobile app for iOS6.49 Ratings7.737 Ratings
    Mobile app for Android6.58 Ratings7.733 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya IP Office and Dialpad Connect
    Feature
    Avaya IP Office
    6.5
    8 Ratings
    Dialpad Connect
    7.9
    49 Ratings
    Centralized communications management7.27 Ratings8.239 Ratings
    Team messaging7.05 Ratings8.135 Ratings
    Team document sharing5.64 Ratings7.721 Ratings
    Call and meeting analytics6.25 Ratings7.839 Ratings
    User Ratings
    Avaya IP OfficeDialpad Connect
    Likelihood to Recommend
    8.6
    (14 ratings)
    7.6
    (291 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.9
    (10 ratings)
    Usability
    7.6
    (3 ratings)
    8.4
    (46 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (57 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.4
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.7
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)