TrustRadius: an HG Insights company

Avaya IP Office vs. FluentCloud

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya IP Office

    Score8.8 out of 10
    N/AAvaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

    $82

    per user/per month

    FluentCloud

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    FluentCloud, from FluentStream Technologies, is a dynamic, cloud-based business phone system. FluentCloud includes FluentStream's leading phone system, phone service and customer support team, all in one. The FluentCloud product aims to provide businesses with new telecommunications flexibility, with an emphasis on price and performance. In addition, the vendor offers a wide range of custom applications and communications integration strategies to businesses and software…

    $20

    per user per month

    Pricing
    Avaya IP OfficeFluentCloud
    Editions & Modules
    Voice
    $82
    per user/per month
    Digital
    $129
    per user/per month
    Essential
    $20.00
    per user per month
    Advanced
    $30.00
    per user per month
    Complete
    $45.00
    per user per month
    Offerings
    Pricing Offerings
    Avaya IP OfficeFluentCloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited calls to the US and Canada, first-class quality and 99.99% uptime US-based customer support team and fully customizable plans with “A-La-Carte” options.
    More Pricing Information
    Features
    Avaya IP OfficeFluentCloud
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    5.2
    11 Ratings
    FluentCloud
    -
    Ratings
    High quality audio7.911 Ratings00 Ratings
    High quality video2.59 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    7.1
    5 Ratings
    FluentCloud
    -
    Ratings
    Desktop sharing7.15 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    4.7
    8 Ratings
    FluentCloud
    -
    Ratings
    Calendar integration4.16 Ratings00 Ratings
    Meeting initiation5.07 Ratings00 Ratings
    Record meetings / events5.05 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    5.8
    3 Ratings
    FluentCloud
    -
    Ratings
    Live chat5.83 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    2.8
    7 Ratings
    FluentCloud
    -
    Ratings
    User authentication2.87 Ratings00 Ratings
    Participant roles & permissions2.86 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    7.1
    10 Ratings
    FluentCloud
    8.9
    2 Ratings
    Hosted PBX6.85 Ratings9.01 Ratings
    Multi-level Interactive Voice Response (IVR)6.410 Ratings9.01 Ratings
    Directory of employee names8.210 Ratings8.72 Ratings
    User templates00 Ratings10.01 Ratings
    Call reports00 Ratings7.82 Ratings
    Call Management
    Comparison of Call Management features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    6.3
    11 Ratings
    FluentCloud
    8.4
    2 Ratings
    Answering rules7.211 Ratings5.62 Ratings
    Call recording7.08 Ratings9.62 Ratings
    Call park8.411 Ratings6.92 Ratings
    Call screening7.510 Ratings10.01 Ratings
    Message alerts8.310 Ratings10.02 Ratings
    Business SMS/External Messaging5.06 Ratings00 Ratings
    Online Fax4.04 Ratings00 Ratings
    Voicemail Transcription3.26 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    6.4
    9 Ratings
    FluentCloud
    5.0
    1 Ratings
    Mobile app for iOS6.49 Ratings5.01 Ratings
    Mobile app for Android6.58 Ratings5.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    6.5
    8 Ratings
    FluentCloud
    -
    Ratings
    Centralized communications management7.27 Ratings00 Ratings
    Team messaging7.05 Ratings00 Ratings
    Team document sharing5.64 Ratings00 Ratings
    Call and meeting analytics6.25 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Avaya IP Office and FluentCloud
    Feature
    Avaya IP Office
    -
    Ratings
    FluentCloud
    7.0
    1 Ratings
    Audio conferencing00 Ratings7.01 Ratings
    User Ratings
    Avaya IP OfficeFluentCloud
    Likelihood to Recommend
    8.6
    (14 ratings)
    9.6
    (2 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.6
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)