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Avaya IP Office vs. Google Hangouts (Classic)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya IP Office

    Score8.8 out of 10
    N/AAvaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

    $82

    per user/per month

    Google Hangouts (Classic)

    Score8.7 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    Avaya IP OfficeGoogle Hangouts (Classic)
    Editions & Modules
    Voice
    $82
    per user/per month
    Digital
    $129
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Avaya IP OfficeGoogle Hangouts (Classic)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Avaya IP OfficeGoogle Hangouts (Classic)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    5.2
    11 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    High quality audio7.911 Ratings00 Ratings
    High quality video2.59 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    7.1
    5 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Desktop sharing7.15 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    4.7
    8 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Calendar integration4.16 Ratings00 Ratings
    Meeting initiation5.07 Ratings00 Ratings
    Record meetings / events5.05 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    5.8
    3 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Live chat5.83 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    2.8
    7 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    User authentication2.87 Ratings00 Ratings
    Participant roles & permissions2.86 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    7.1
    10 Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    Hosted PBX6.85 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)6.410 Ratings7.725 Ratings
    Directory of employee names8.210 Ratings3.045 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Call Management
    Comparison of Call Management features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    6.3
    11 Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    Answering rules7.211 Ratings8.033 Ratings
    Call recording7.08 Ratings7.937 Ratings
    Call park8.411 Ratings7.018 Ratings
    Call screening7.510 Ratings9.036 Ratings
    Message alerts8.310 Ratings8.058 Ratings
    Business SMS/External Messaging5.06 Ratings00 Ratings
    Online Fax4.04 Ratings00 Ratings
    Voicemail Transcription3.26 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    6.4
    9 Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    Mobile app for iOS6.49 Ratings8.173 Ratings
    Mobile app for Android6.58 Ratings8.071 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    6.5
    8 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Centralized communications management7.27 Ratings00 Ratings
    Team messaging7.05 Ratings00 Ratings
    Team document sharing5.64 Ratings00 Ratings
    Call and meeting analytics6.25 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Avaya IP Office and Google Hangouts (Classic)
    Feature
    Avaya IP Office
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    Video conferencing00 Ratings9.079 Ratings
    Audio conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    User Ratings
    Avaya IP OfficeGoogle Hangouts (Classic)
    Likelihood to Recommend
    8.6
    (14 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.6
    (3 ratings)
    8.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (36 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)