| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Avaya IP Office | Score8.8 out of 10 | N/A | Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location. | $82 per user/per month |
 Microsoft Teams | Score7.9 out of 10 | N/A | Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat. | $4.80 per month per user |
| Avaya IP Office | Microsoft Teams | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discounts are available for non profit organizations. | ||||||||||||||
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| Avaya IP Office | Microsoft Teams | |
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| Considered Both Products | Chose Avaya IP Office Better price point. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Avaya IP Office | Microsoft Teams | ||||||||||||||||||||||||||||
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| Avaya IP Office | Microsoft Teams | |
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| Likelihood to Recommend | 8.6 | 8.1 |
| Likelihood to Renew | 9.1 | 3.7 |
| Usability | 7.6 | 8.3 |
| Availability | - | 9.0 |
| Performance | - | 8.0 |
| Support Rating | - | 8.3 |
| Implementation Rating | 9.1 | 10.0 |
| Contract Terms and Pricing Model | - | 6.3 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 7.0 |
