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Avaya IP Office vs. NetFortris (discontinued)

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Avaya IP Office

27 Reviews and Ratings

NetFortris (discontinued)

162 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya IP Office

    Score8.8 out of 10
    		N/AAvaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

    $82

    per user/per month

    NetFortris (discontinued)

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    		NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.N/A
    Pricing
    Avaya IP OfficeNetFortris (discontinued)
    Editions & Modules
    Voice
    $82
    per user/per month
    Digital
    $129
    per user/per month
    Hybrid Premise Purchase
    Varies
    Varies
    Offerings
    Pricing Offerings
    Avaya IP OfficeNetFortris (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Avaya IP OfficeNetFortris (discontinued)
    Considered Both Products
    Avaya
    No answer on this topic
    Discontinued Products
    Claudio Hoffer
    Business Development in Information Technology at BRADLEY, DENKOVICH & KARAYIANNIS, P.C. (Law Practice, 11-50 employees)
    Chose NetFortris (discontinued)
    I'm a hardware guy, always had panasonic and siemens PBXs. You can't compare them to Fonality. It is so complex to program them and with less functionalities, it is a waste of money and time in my humble opinion. I've also installed my own Asterix servers and used to admin …
    Incentivized
    Robert Duckworth
    COO in Sales at Tire Outlet (Automotive, 51-200 employees)
    Chose NetFortris (discontinued)
    Fonality was very comparable to Comcast as far as product offering and service, but much more affordable. Avaya was a different system altogether but was much more expensive.
    Incentivized
    Verified User
    Chose NetFortris (discontinued)
    I have used Nortel systems in the past, and those interfaces were more cumbersome and not as easy to use. Fonality is more straightforward with their web interface and set up of phones. It is easier to use and quicker for users to learn how to maneuver around the system, as …
    Incentivized
    Tracy Duren
    IT Manager in Information Technology at Brown+Partners (Design, 51-200 employees)
    Chose NetFortris (discontinued)
    Lync seems to have a pretty complicated setup system. Avaya doesn't support the Mac computer version well.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Avaya IP OfficeNetFortris (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    5.2
    11 Ratings
    NetFortris (discontinued)
    -
    Ratings
    High quality audio7.911 Ratings00 Ratings
    High quality video2.59 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    7.1
    5 Ratings
    NetFortris (discontinued)
    -
    Ratings
    Desktop sharing7.15 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    4.7
    8 Ratings
    NetFortris (discontinued)
    -
    Ratings
    Calendar integration4.16 Ratings00 Ratings
    Meeting initiation5.07 Ratings00 Ratings
    Record meetings / events5.05 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    5.8
    3 Ratings
    NetFortris (discontinued)
    -
    Ratings
    Live chat5.83 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    2.8
    7 Ratings
    NetFortris (discontinued)
    -
    Ratings
    User authentication2.87 Ratings00 Ratings
    Participant roles & permissions2.86 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    7.1
    10 Ratings
    NetFortris (discontinued)
    7.8
    90 Ratings
    Hosted PBX6.85 Ratings7.058 Ratings
    Multi-level Interactive Voice Response (IVR)6.410 Ratings6.046 Ratings
    Directory of employee names8.210 Ratings10.078 Ratings
    User templates00 Ratings6.82 Ratings
    Call reports00 Ratings9.078 Ratings
    Call Management
    Comparison of Call Management features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    6.3
    11 Ratings
    NetFortris (discontinued)
    7.4
    94 Ratings
    Answering rules7.211 Ratings7.089 Ratings
    Call recording7.08 Ratings7.067 Ratings
    Call park8.411 Ratings6.073 Ratings
    Call screening7.510 Ratings8.067 Ratings
    Message alerts8.310 Ratings9.078 Ratings
    Business SMS/External Messaging5.06 Ratings00 Ratings
    Online Fax4.04 Ratings00 Ratings
    Voicemail Transcription3.26 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    6.4
    9 Ratings
    NetFortris (discontinued)
    9.0
    55 Ratings
    Mobile app for iOS6.49 Ratings9.046 Ratings
    Mobile app for Android6.58 Ratings9.033 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    6.5
    8 Ratings
    NetFortris (discontinued)
    -
    Ratings
    Centralized communications management7.27 Ratings00 Ratings
    Team messaging7.05 Ratings00 Ratings
    Team document sharing5.64 Ratings00 Ratings
    Call and meeting analytics6.25 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Avaya IP Office and NetFortris (discontinued)
    Feature
    Avaya IP Office
    -
    Ratings
    NetFortris (discontinued)
    7.5
    55 Ratings
    Video conferencing00 Ratings7.017 Ratings
    Audio conferencing00 Ratings8.054 Ratings
    User Ratings
    Avaya IP OfficeNetFortris (discontinued)
    Likelihood to Recommend
    8.6
    (14 ratings)
    7.0
    (108 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.8
    (16 ratings)
    Usability
    7.6
    (3 ratings)
    7.6
    (8 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)