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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya IP Office

    Score8.9 out of 10
    N/AAvaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

    $82

    per user/per month

    Webex Calling

    Score8.7 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Avaya IP OfficeWebex Calling
    Editions & Modules
    Voice
    $82
    per user/per month
    Digital
    $129
    per user/per month
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Avaya IP OfficeWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Avaya IP OfficeWebex Calling
    Considered Both Products
    Avaya
    Chose Avaya IP Office
    Better price point.
    Incentivized
    Cisco
    Chose Webex Calling
    The best thing about Webex Calling is its quality and innovation, as they frequently add capabilities and features to the service without requiring additional payments. This isn't the case with Avaya or Microsoft. Furthermore, Cisco Webex Calling can now be integrated with …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Avaya IP OfficeWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya IP Office and Webex Calling
    Feature
    Avaya IP Office
    5.3
    11 Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio8.011 Ratings8.216 Ratings
    High quality video2.59 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya IP Office and Webex Calling
    Feature
    Avaya IP Office
    7.1
    5 Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing7.15 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya IP Office and Webex Calling
    Feature
    Avaya IP Office
    4.8
    8 Ratings
    Webex Calling
    7.2
    16 Ratings
    Calendar integration4.16 Ratings6.816 Ratings
    Meeting initiation5.17 Ratings6.815 Ratings
    Record meetings / events5.15 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya IP Office and Webex Calling
    Feature
    Avaya IP Office
    5.8
    3 Ratings
    Webex Calling
    7.4
    14 Ratings
    Live chat5.83 Ratings7.414 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya IP Office and Webex Calling
    Feature
    Avaya IP Office
    2.8
    7 Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication2.87 Ratings8.115 Ratings
    Participant roles & permissions2.86 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya IP Office and Webex Calling
    Feature
    Avaya IP Office
    7.1
    10 Ratings
    Webex Calling
    7.6
    153 Ratings
    Hosted PBX6.85 Ratings6.9115 Ratings
    Multi-level Interactive Voice Response (IVR)6.510 Ratings7.8104 Ratings
    Directory of employee names8.110 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Avaya IP Office and Webex Calling
    Feature
    Avaya IP Office
    6.3
    11 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules7.211 Ratings7.3142 Ratings
    Call recording7.08 Ratings7.5136 Ratings
    Call park8.411 Ratings7.1131 Ratings
    Call screening7.510 Ratings7.4123 Ratings
    Message alerts8.310 Ratings8.4124 Ratings
    Business SMS/External Messaging5.16 Ratings7.810 Ratings
    Online Fax4.04 Ratings7.27 Ratings
    Voicemail Transcription3.26 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya IP Office and Webex Calling
    Feature
    Avaya IP Office
    6.5
    9 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS6.59 Ratings8.4135 Ratings
    Mobile app for Android6.58 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya IP Office and Webex Calling
    Feature
    Avaya IP Office
    6.5
    8 Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management7.37 Ratings7.616 Ratings
    Team messaging7.05 Ratings7.517 Ratings
    Team document sharing5.64 Ratings6.116 Ratings
    Call and meeting analytics6.25 Ratings6.817 Ratings
    User Ratings
    Avaya IP OfficeWebex Calling
    Likelihood to Recommend
    8.6
    (14 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.8
    (2 ratings)
    Usability
    7.6
    (3 ratings)
    9.1
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)