TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score8 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Wix

    Score8.9 out of 10
    N/AWix is a website builder used to grown an online presence. The platform allows users to build their website from scratch, choose from designer-made templates, or use an AI website builder to add sections, images, and text.

    $17

    per month

    Pricing
    BigCommerceWix
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Free
    $0
    Light
    $17
    per month
    Core
    $29
    per month
    Business
    $39
    per month
    Business Elite
    $159
    per month
    Offerings
    Pricing Offerings
    BigCommerceWix
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    BigCommerceWix
    Considered Both Products
    BigCommerce
    Chose BigCommerce
    BigCommerce seems more professional and secure than Wix.
    Incentivized
    Chose BigCommerce
    We chose BigCommerce based on their inventory software, and we continue to stand by that decision. Squarespace and Wix simply cannot handle the amount of inventory we carry, and Shopify (at the time) did not seem suitable for us. We appreciate the flow and layout of …
    Incentivized
    Chose BigCommerce
    BigCommerce is a much more user friendly, manageable and cost-effective tool than Magento, which we previously used. We struggled to find a decent Magento developer and it was an extremely expensive platform which we didn't really need. Shopify for us was limited with our …
    Incentivized
    Chose BigCommerce
    My business previously used Big Cartel which was perfect for a small artsy business. However when we grew, Big Cartel did not have all the functionality that we needed - such as subcategories and sub-subcategories. Wix was attractive but it felt a little like an instagram …
    Incentivized
    Chose BigCommerce
    BigCommerce is more secure than WordPress, I think capable of more than Shopify, especially with product editing, and able to do much more for eCommerce than Wix.
    Incentivized
    Chose BigCommerce
    I have used wix.com for other clients. It has more attractive themes and html5 integration which aids in mobile sites. i have also used go daddy web builder for more simple sites but not ecommerce.
    Chose BigCommerce
    I believe other platforms offer more robust CMS and experience managing tools making content and product updates easier to perform.
    Incentivized
    Chose BigCommerce
    BigCommerce is quick, easy to setup with tons of features, easy to integrate with other applications. All of these great features are available for very less as compared to other application. We have tried multiple application but BigCommerce is one of those who never …
    Incentivized
    Chose BigCommerce
    BigCommerce gave us room to grow. It seemed to offer options further than we would have had [an] interest in going. The list/choices of apps were great. I do not know if the individuals who wrote the 3rd party apps were vetted, it really felt like they were. They know …
    Incentivized
    Chose BigCommerce
    BigCommerce gave me a better looking website. It also integrated with Square, which was a huge factor. They also allowed my business, which includes CBD products, which other platforms did not allow.
    Incentivized
    Chose BigCommerce
    Big Commerce is superior.
    Incentivized
    Chose BigCommerce
    BigCommerce allows much more customizability, better reporting, and easier management. I've experienced way fewer issues and their tech support has been above and beyond anything I've experienced elsewhere. The scalability is far superior to any of the above-mentioned site …
    Incentivized
    Chose BigCommerce
    While all of these platforms have their advantages, they couldn't provide the level of international shipping and the multiple shipping options needed by my clients with advanced e-commerce stores. Those two major features were the reason we went with BigCommerce in the first …
    Incentivized
    Chose BigCommerce
    BigCommerce offers a more expansive support and knowledge system that put us in a comfortable place to know that they will ensure that we have the opportunity to be successful.
    Incentivized
    Wix
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BigCommerceWix
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and Wix
    Feature
    BigCommerce
    7.9
    424 Ratings
    Wix
    -
    Ratings
    Product catalog & listings8.2420 Ratings00 Ratings
    Product management8.2417 Ratings00 Ratings
    Bulk product upload7.4317 Ratings00 Ratings
    Branding7.9368 Ratings00 Ratings
    Mobile storefront8.1408 Ratings00 Ratings
    Product variations8.5394 Ratings00 Ratings
    Website integration8.4348 Ratings00 Ratings
    Visual customization7.8410 Ratings00 Ratings
    CMS6.5302 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and Wix
    Feature
    BigCommerce
    8.0
    410 Ratings
    Wix
    -
    Ratings
    Abandoned cart recovery7.7368 Ratings00 Ratings
    Checkout user experience8.3405 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and Wix
    Feature
    BigCommerce
    8.3
    406 Ratings
    Wix
    -
    Ratings
    eCommerce security8.3406 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and Wix
    Feature
    BigCommerce
    7.9
    411 Ratings
    Wix
    -
    Ratings
    Promotions & discounts7.8387 Ratings00 Ratings
    Personalized recommendations7.4323 Ratings00 Ratings
    SEO8.5382 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and Wix
    Feature
    BigCommerce
    7.9
    416 Ratings
    Wix
    -
    Ratings
    Multi-site management8.3191 Ratings00 Ratings
    Order processing7.9395 Ratings00 Ratings
    Inventory management7.8351 Ratings00 Ratings
    Shipping7.8356 Ratings00 Ratings
    Custom functionality7.8351 Ratings00 Ratings
    User Ratings
    BigCommerceWix
    Likelihood to Recommend
    8.3
    (443 ratings)
    9.4
    (98 ratings)
    Likelihood to Renew
    9.1
    (53 ratings)
    7.0
    (4 ratings)
    Usability
    9.1
    (26 ratings)
    8.0
    (7 ratings)
    Availability
    9.1
    (5 ratings)
    10.0
    (2 ratings)
    Performance
    9.1
    (5 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.1
    (25 ratings)
    6.0
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    8.0
    (1 ratings)
    Configurability
    9.1
    (3 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.1
    (3 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.7
    (349 ratings)
    8.0
    (2 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    10.0
    (1 ratings)