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Blackbaud eTapestry vs. Salesforce Nonprofit Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud eTapestry

    Score2.7 out of 10
    N/ABlackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.

    $115

    per month Usage based per constituent record

    Salesforce Nonprofit Cloud

    Score9 out of 10
    N/ASalesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.

    $36

    per month per user

    Pricing
    Blackbaud eTapestrySalesforce Nonprofit Cloud
    Editions & Modules
    No answers on this topic
    Sales Cloud - EE
    $36
    per month per user
    Sales + Service Cloud - EE
    $48
    per month (billed annually) per user
    Nonprofit Cloud - EE
    $60
    per month (billed annually) per user
    Nonprofit Cloud - UE
    Contact
    Offerings
    Pricing Offerings
    Blackbaud eTapestrySalesforce Nonprofit Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Blackbaud eTapestrySalesforce Nonprofit Cloud
    Considered Both Products
    Blackbaud
    Chose Blackbaud eTapestry
    I used and set-up Salesforce.com at a previous position and Blackbaud e-Tapestry is simpler to use 'out of the box' and has a much lower learning curve. My supervisor is looking at Raiser's Edge to replace e-Tapestry for the more premium features.
    Incentivized
    Salesforce
    Chose Salesforce Nonprofit Cloud
    We used Zoho as a database before we knew we needed a CRM. We even thought of creating our own database. We then tried Neon for a couple of years and then eTapestry. We found a few features missing with each of the packages when trying to manage our complicated family …
    Incentivized
    Chose Salesforce Nonprofit Cloud
    DonorPerfect appeared to be a decent enough solution, fairly robust. eTapestry and NeonCRM left much to be desired from a UX standpoint. Ultimately, Salesforce would compare with solutions like Microsoft Dynamics, etc. since it's a well-rounded CRM solution and platform that …
    Incentivized
    Chose Salesforce Nonprofit Cloud
    Salesforce for Nonprofits is more user-friendly and customizable than eTapestry and DonorPerfect. It also visually displays client/donation/etc. information in a more efficient and aesthetically pleasing manner.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Blackbaud eTapestrySalesforce Nonprofit Cloud
    Communications and Marketing
    Comparison of Communications and Marketing features of Blackbaud eTapestry and Salesforce Nonprofit Cloud
    Feature
    Blackbaud eTapestry
    5.0
    1 Ratings
    Salesforce Nonprofit Cloud
    -
    Ratings
    Constituent engagement and marketing6.01 Ratings00 Ratings
    Social listening4.01 Ratings00 Ratings
    Digital advocacy enablement5.01 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Blackbaud eTapestry and Salesforce Nonprofit Cloud
    Feature
    Blackbaud eTapestry
    5.2
    3 Ratings
    Salesforce Nonprofit Cloud
    -
    Ratings
    Reporting and data visualization3.53 Ratings00 Ratings
    Wealth screening7.01 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Blackbaud eTapestry and Salesforce Nonprofit Cloud
    Feature
    Blackbaud eTapestry
    4.6
    2 Ratings
    Salesforce Nonprofit Cloud
    -
    Ratings
    Online donation options4.72 Ratings00 Ratings
    Text and phone donations4.01 Ratings00 Ratings
    Volunteer shift management5.01 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Blackbaud eTapestry and Salesforce Nonprofit Cloud
    Feature
    Blackbaud eTapestry
    5.2
    2 Ratings
    Salesforce Nonprofit Cloud
    -
    Ratings
    Role-based user permissions5.92 Ratings00 Ratings
    Mobile access4.92 Ratings00 Ratings
    Integrations4.92 Ratings00 Ratings
    User Ratings
    Blackbaud eTapestrySalesforce Nonprofit Cloud
    Likelihood to Recommend
    2.6
    (91 ratings)
    8.4
    (29 ratings)
    Likelihood to Renew
    7.0
    (27 ratings)
    10.0
    (1 ratings)
    Usability
    8.8
    (28 ratings)
    8.0
    (1 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    2.1
    (15 ratings)
    9.0
    (9 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (5 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)