Blackbaud Raiser's Edge NXT vs. GiveSmart

Blackbaud Raiser's Edge NXT

713 Reviews and Ratings

GiveSmart

219 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Blackbaud Raiser's Edge NXT	Score8.1 out of 10	N/A	Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.	N/A
GiveSmart	Score6.9 out of 10	N/A	GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services. GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile…	N/A

Pricing

Blackbaud Raiser's Edge NXT

GiveSmart

No answers on this topic

No answers on this topic

Pricing Offerings
Blackbaud Raiser's Edge NXT	GiveSmart
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Required

Optional

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Community Pulse
Key User Insights
	Blackbaud Raiser's Edge NXT	GiveSmart
Considered Both Products	Blackbaud Verified User Chose Blackbaud Raiser's Edge NXT I used Daxko while at a YMCA, at the time I had just come from an organization using RE and NXT, and felt like it was a huge step down in fundraising-specific functionality. We use GiveSmart for the online bidding capabilities but I hope in the future we will be able to use … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT We actually use both of these products for different reasons. GiveSmart has a very comprehensive event management product, however, the two products do not communicate with one another so it's often arduous to input donor data from GiveSmart into Blackbaud Raiser's Edge NXT. … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT To be honest, we selected NXT years ago after having used etapestry for a long time. The sales pitch was great and promised lots of benefits and functions that weren’t necessarily true or cost extra. We are currently evaluating other (less expensive and more feature-rich … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT CiviCRM is an opensource product with very little cost, but it does not offer the level of detail at the constituent or gift levels that we need. Little Green Light is better than CiviCRM (in my opinion), but still doesn't offer the level of complexity that we get from … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Raiser's Edge Database view was already in use at this organization and it made sense to update to Blackbaud Raiser's Edge NXT. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT NA - I have been at my job for 16 years and we have not used other CRM platforms. Incentivized Helpful? Joel Cencius, CFRE CDO (Chief Development Officer) at St. Joan Antida High School (Non-profit Organization Management, 11-50 employees) Chose Blackbaud Raiser's Edge NXT Blackbaud is a best-in-class system...they have been doing this longer than the competition and only work with nonprofits (unlike Salesforce, which has a more general use for various industries). Blackbaud Raiser's Edge NXT was easy to use, has the functionality to do a lot … Incentivized Helpful?	Momentive Software Verified User Chose GiveSmart OneCause has much of the same functionality, but GiveSmart was less expensive, which is why we went with them. Classy looks much more polished and has a lot more customization options - both on the user-facing end and the reporting/data/back end - but does not let us have user … Incentivized Helpful? Verified User Chose GiveSmart I haven't used other products. Incentivized Helpful? Verified User Chose GiveSmart GiveSmart is the platform that was already grandfathered when I entered my role. I used Kindful at my last job and GiveSmart at this one. GiveSmart's check-in and check-out process is significantly more accessible and user-friendly. Still, Kindful was used in sync with Square, … Incentivized Helpful? Verified User Chose GiveSmart GiveSmart gives donors the choice to pay for fees. Incentivized Helpful? Verified User Chose GiveSmart GiveSmart is more user-friendly and has more options for connecting with donors. Incentivized Helpful? Carol Ann McCurdy Owner/Principal at Hummingbird Consulting Group (Non-profit Organization Management, 1-10 employees) Chose GiveSmart GiveSmart was far easier to use than Raiser's Edge products. Incentivized Helpful? Verified User Chose GiveSmart GiveSmart chose us as they merged with MobileCause, but we selected MobileCause years ago after using Blackbaud Convio (now Luminate). So much easier and much more customization is available. (We tried DoJiggy in between but found MobileCause, at that time, worked better for … Incentivized Helpful? Brent Troth Donor Systems Specialist at WakeMed Foundation (Hospital & Health Care, 10,001+ employees) Chose GiveSmart Have also used Blackbaud Peer to Peer powered by JustGiving which is not on the above list. GiveSmart gave us the most overall flexibility and the ability to add offline donations to fundraiser and team page, which Everyday Hero did provide us but JustGiving did not. This … Incentivized Helpful? Verified User Chose GiveSmart Looked into Classy and Blackbaud's peer-to-peer products. Went with GiveSmart because they offered the same services without a transaction fee for each donation, just one flat fee to use the service. Incentivized Helpful? Verified User Chose GiveSmart We also use Give Lively, a free fundraising platform for non-profits. Capabilities are limited. Pages aren't very customizable but free is good. Incentivized Helpful? Verified User Chose GiveSmart Much better than any Blackbaud product. Incentivized Helpful? Kristin Culp Director of Development at Catholic Central School (Education Management, 51-200 employees) Chose GiveSmart We used Qtego for our gala auction for two years but then looked for options because it was difficult to use and did not have nearly the reporting capabilities we wanted. GiveSmart is so much easier for both the organization and our attendees, and gives us a wealth of data … Incentivized Helpful? Verified User Chose GiveSmart GiveSmart is a slightly different platform, in that it was initially built as an event management tool. Back in the day, you might have purchased it alongside a more traditional fundraising solution to manage event specifics. But, as other products have evolved to offer more … Incentivized Helpful? Verified User Chose GiveSmart GoFundMe, at the time I researched it, did not provide enough customization and personalization as we would need for our events. Incentivized Helpful? Verified User Chose GiveSmart The other mobile bidding systems we used are no longer in existence. Many have merged together. The biggest advantage GiveSmart had over the other platforms was flat rate pricing. That is why we selected them. Incentivized Helpful? Verified User Chose GiveSmart We used Bidr our first year of exploring mobile bidding and had a truly horrendous experience across the board - the technology didn't work as it was supposed to, the technical support was terrible, and the customer support was nearly non-existent. The following year we … Incentivized Helpful? Sheryl Letwat Director of Corporate Relations in Marketing at Clearbrook (Non-profit Organization Management, 501-1000 employees) Chose GiveSmart When I started in this department, we weren't using any other products like GiveSmart. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Blackbaud Raiser's Edge NXT

GiveSmart

Comparison of Communications and Marketing features of Blackbaud Raiser's Edge NXT and GiveSmart
Feature	Blackbaud Raiser's Edge NXT 6.2 23 Ratings	GiveSmart - Ratings
Constituent engagement and marketing	6.723 Ratings	00 Ratings
Social listening	5.28 Ratings	00 Ratings
Digital advocacy enablement	6.88 Ratings	00 Ratings

Comparison of Reporting and Analytics features of Blackbaud Raiser's Edge NXT and GiveSmart
Feature	Blackbaud Raiser's Edge NXT 7.2 26 Ratings	GiveSmart - Ratings
Reporting and data visualization	7.426 Ratings	00 Ratings
Wealth screening	7.121 Ratings	00 Ratings

Comparison of Fundraising and Events features of Blackbaud Raiser's Edge NXT and GiveSmart
Feature	Blackbaud Raiser's Edge NXT 6.5 23 Ratings	GiveSmart - Ratings
Online donation options	7.722 Ratings	00 Ratings
Event registration and ticketing	6.923 Ratings	00 Ratings
Text and phone donations	5.76 Ratings	00 Ratings
Volunteer shift management	5.55 Ratings	00 Ratings
Mobile event check-in	6.89 Ratings	00 Ratings

Comparison of Security and Platform features of Blackbaud Raiser's Edge NXT and GiveSmart
Feature	Blackbaud Raiser's Edge NXT 7.3 25 Ratings	GiveSmart - Ratings
Role-based user permissions	8.125 Ratings	00 Ratings
Mobile access	6.521 Ratings	00 Ratings
Integrations	7.422 Ratings	00 Ratings

User Ratings
	Blackbaud Raiser's Edge NXT	GiveSmart
Likelihood to Recommend	8.0 (453 ratings)	8.2 (168 ratings)
Likelihood to Renew	8.2 (56 ratings)	7.3 (7 ratings)
Usability	7.0 (41 ratings)	7.9 (167 ratings)
Availability	10.0 (7 ratings)	9.1 (2 ratings)
Performance	10.0 (15 ratings)	9.1 (2 ratings)
Support Rating	4.5 (63 ratings)	8.0 (166 ratings)
In-Person Training	10.0 (13 ratings)	- (0 ratings)
Online Training	7.7 (209 ratings)	8.2 (1 ratings)
Implementation Rating	5.0 (21 ratings)	7.4 (5 ratings)
Configurability	10.0 (3 ratings)	9.1 (2 ratings)
Contract Terms and Pricing Model	8.5 (2 ratings)	- (0 ratings)
Ease of integration	10.0 (3 ratings)	4.5 (1 ratings)
Product Scalability	10.0 (5 ratings)	9.1 (2 ratings)
Professional Services	10.0 (1 ratings)	- (0 ratings)
Vendor post-sale	7.5 (4 ratings)	9.1 (2 ratings)
Vendor pre-sale	10.0 (4 ratings)	9.1 (2 ratings)