Blackbaud Raiser's Edge NXT vs. Blackbaud Luminate Online

Blackbaud Raiser's Edge NXT

Blackbaud Luminate Online

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Blackbaud Raiser's Edge NXT	Score8.1 out of 10	N/A	Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.	N/A
Blackbaud Luminate Online	Score3.9 out of 10	Mid-Size Companies (51-1,000 employees)	Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels. According to the vendor, Luminate Online helps non-profits: Better understand online supporters Make the right ask at the right time Launch creative fundraising campaigns Automated campaigns stimulate engagement and action through targeted welcome messages with personalized…	N/A

Pricing

Blackbaud Raiser's Edge NXT

Blackbaud Luminate Online

No answers on this topic

Pricing Offerings
Blackbaud Raiser's Edge NXT	Blackbaud Luminate Online
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	Yes

Required

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Luminate Online is priced based on the number of email addresses on file, modules used and service plan. Our peer to peer offering, TeamRaiser, has a transactional, shared success pricing model.

Community Pulse
Key User Insights
	Blackbaud Raiser's Edge NXT	Blackbaud Luminate Online
Considered Both Products	Blackbaud Verified User Chose Blackbaud Raiser's Edge NXT My first choice would be Blackbaud RE7 over NXT. I believe firmly that the regular database is still much more capable in terms of data capturing and management. However, from a data visualization standpoint, NXT takes the win. I also believe that Luminate Online still holds a … Incentivized Helpful? Daniel Bayer Database Manager at Ramaz School (Fund-Raising, 201-500 employees) Chose Blackbaud Raiser's Edge NXT I recently started a new position that uses Raiser's Edge 7, as opposed to my previous position that had NXT. I miss a lot of the functionality of NXT, particularly the Analytics. Of the other Blackbaud products I've used (Luminate, NetCommunity), I think NXT is the most … Incentivized Helpful? Ronald Timm II Business Analyst in Information Technology at Woods Hole Oceanographic Institution (Research, 1001-5000 employees) Chose Blackbaud Raiser's Edge NXT We have recently evaluated Salesforce for Non-Profits. We have other departments that need to track vendors, actions, give access to consultants, run analysis, and possibly provide email marketing. At this time NXT does not provide all that Salesforce can. We understand that … Incentivized Helpful? Katrina Noplos Database Administrator at International Orthodox Christian Charities (Non-profit Organization Management, 11-50 employees) Chose Blackbaud Raiser's Edge NXT There just is no system as robust and capable as Raiser's Edge NXT. It's ability to track anything you'd like, give you space to create custom fields (attributes) and utilize fields in different ways than intended give it the extra advatage that we hadn't seen in other … Incentivized Helpful? Cameron Alzubi Director of Gift Administration at Illinois Institute of Technology (Higher Education, 1001-5000 employees) Chose Blackbaud Raiser's Edge NXT RE NXT is harder to use to than NeonOne - but NeonOne lacks a lot of functionality and is not appropriate for higher education or more sophisticated nonprofits. RE NXT is easier to use than Luminate. Its Marketing module is not nearly as sophisticated as Luminate but that's OK … Incentivized Helpful? Daniel Stern Annual Giving Officer at Children's Aid (Non-profit Organization Management, 1001-5000 employees) Chose Blackbaud Raiser's Edge NXT NXT is better than DonorPerfect, but it has also been about 15 years since I last used DonorPerfect so I don't know if it's a fair comparison. I had only limited use of NetCommunity, but I do remember they had a tab that did track the emails we sent to donors on each of their … Incentivized Helpful? Drew Copeland Listener Engagment Director in Marketing at University of Northwestern- St Paul (Online Media, 201-500 employees) Chose Blackbaud Raiser's Edge NXT I joined the team in 2016 when we transfered to BB. NXT was not an option back than, and when we added it to our suite of BB products it made life a lot easier. I will say that people did say that BB is a lot better than Allegiance. Incentivized Helpful? Elizabeth Hoff Gift Administration Manager at Volunteers of America (Non-profit Organization Management, 201-500 employees) Chose Blackbaud Raiser's Edge NXT NXT is faster and easier to look at when you are on the go and using a tablet or phone. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I have been a Raiser's Edge user since 2008 and a NXT user since Sept. 2020. NXT's added web view is great (though limited) for fundraisers. However my team (who processes all monetary donations and all donation-related financial reports & analytics), still primarily uses … Incentivized Helpful? Brandi Ledet Asst Director for Special Events at Interfaith Ministries for Greater Houston (Non-profit Organization Management, 51-200 employees) Chose Blackbaud Raiser's Edge NXT Raiser's Edge NXT is a much better product than the standard RE that we had in the past. The function of RE7 was very bulky, cumbersome to operate, didn't have an ease of use, and overall was something I didn't look forward to using. Raiser's Edge NXT looks better, works, … Incentivized Helpful? Daniella Dowiak Non-profit and small business consultant in Product Management at Independent Contractor & Freelancer (Non-Profit Organization Management, 1-10 employees) Chose Blackbaud Raiser's Edge NXT Salesforce (Luminate CRM) Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Raiser's Edge is the stepping stone product for me. Using this has allowed me and my company to access all other programs. Incentivized Helpful? Michael Briggs Executive Director in Corporate (Non-Profit Organization Management, 11-50 employees) Chose Blackbaud Raiser's Edge NXT It has been great to move to Raiser's Edge. I've worked with several systems over the years and Blackbaud's products have always turned out to be the best in the nonprofit world. Raiser's Edge was built for nonprofits -- not a business-based CRM shoe-horned for a nonprofit. … Incentivized Helpful? Judith Youngblood President/CEO in Professional Services at Wist Data Solutions LLC (Non-Profit Organization Management, 1-10 employees) Chose Blackbaud Raiser's Edge NXT eTapestry and Little Green Light are both very flexible and customizable, but neither is as robust as RE in terms of reporting, setting performance metrics, integrating with a Finance department, or creating a moves management system. CRM is quite extensive, good for the very … Incentivized Helpful? Karen Shannon Development Coordinator at Population Research Institute (Non-Profit Organization Management, 1-10 employees) Chose Blackbaud Raiser's Edge NXT We have not used any other CRMs Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Because I did not work at Catholic Social Services at the time Raiser's Edge was purchased, I was not involved in the evaluation process. My previous experience with membership/fundraising databases were with Membership Pro and BasicFunder. Raiser's Edge NXT is considerably … Incentivized Helpful? David Gallagher Associate Director of Development at Marine Biological Laboratory (Research, 201-500 employees) Chose Blackbaud Raiser's Edge NXT None - We are happy with Blackbaud and wanted to stay with Raiser's Edge. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Our organization does use Wealth Engine. I know that Blackbaud offers something similar that does Wealth Screening. In addition our organization uses a third party credit card and check processor for Sustaining and credit card gifts. Incentivized Helpful? Lisa Tacker Blackbaud Applications Support Specialist in Information Technology at Homes for our Troops (Individual & Family Services, 11-50 employees) Chose Blackbaud Raiser's Edge NXT We were using Convio prior to Blackbaud's acquisition of the platform. We then converted to Raiser's Edge as we were already using Financial Edge. Incentivized Helpful?	Blackbaud Verified User Chose Blackbaud Luminate Online The integration that you can have between Blackbaud Luminate Online and Raiser's Edge via the RELO connector was highly valuable. It isn't simple to set up however, this took expertise from the consultants. But once set up, it always worked very well. On the other hand, Classy … Incentivized Helpful? Verified User Chose Blackbaud Luminate Online It is a great add on feature to Blackbauds Raiser's Edge NXT. Raiser's Edge NXT does have the capability to create donation pages however it does not have the capability to do receipting which is why I prefer Blackbaud Luminate Online capability for this. Incentivized Helpful? Jennifer Grantham Senior Director of Annual Giving at San Diego Humane Society (Non-Profit Organization Management, 201-500 employees) Chose Blackbaud Luminate Online I've looked at Give2Together and Salsa. The reality is that I have been using Luminate for over a decade and I really like the platform. I wouldn't consider using a different program. Incentivized Helpful? Verified User Chose Blackbaud Luminate Online We have used Artez/Frontstream for donation pages and peer to peer but it doesn't seem to offer the flexibility and donor experience as well as Luminate Online does. Emailing is limited and user experience for peer to peer is basic. Not as much support or interest in helping to … Incentivized Helpful? Lawrence Willim Fundraising Data Coordinator at Van Andel Institute (Biotechnology, 201-500 employees) Chose Blackbaud Luminate Online We've just begun evaluating other programs to see if there is an equivalent to Luminate. We are particularly interested in email management and have looked at Constant Contact, MailChimp, and other similar services. While we like the data management options that these products … Incentivized Helpful? Alice Black Director of Mission Advancement (Religious Institutions, 1-10 employees) Chose Blackbaud Luminate Online Raiser's Edge Blackbaud's Net Community Blackbaud Researchpoint Incentivized Helpful? Alice Caltrider Director of Development at LifeBridge Health (Hospital & Health Care, 10,001+ employees) Chose Blackbaud Luminate Online Moved from Sphere to Luminate On-line at the recommendation of Blackbaud. Suggested as a better solution to the issue of duplicate records being created by the on-line giving process. We have found that Luminate Online comes with it's own set of problems around records with the … Incentivized Helpful? Verified User Chose Blackbaud Luminate Online Imodules is probably the other company I have used to do similar work, but because of the nature of the current institution I am in, it did not seem to be a good fit and Lumniate was. Incentivized Helpful? Jeremy Reynolds Digital Marketing Specialist in Marketing at ZERO - The End of Prostate Cancer (Health, Wellness and Fitness, 11-50 employees) Chose Blackbaud Luminate Online When it comes to meeting all of the needs for a non-profit to effectively fundraise – email, web, merchant services, advocacy, eCommerce, CRM – the Blackbaud ecosystem is the only one that can do everything in one place, and do so reasonably well. A stronger solution may be to … Incentivized Helpful? Daniella Dowiak Non-profit and small business consultant in Product Management at Independent Contractor & Freelancer (Non-Profit Organization Management, 11-50 employees) Chose Blackbaud Luminate Online I've worked with products that address only portions of what Luminate Online offers - products such as Classy, mail chimp, Constant Contact. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Blackbaud Raiser's Edge NXT

Blackbaud Luminate Online

Comparison of Communications and Marketing features of Blackbaud Raiser's Edge NXT and Blackbaud Luminate Online
Feature	Blackbaud Raiser's Edge NXT 6.2 23 Ratings	Blackbaud Luminate Online - Ratings
Constituent engagement and marketing	6.723 Ratings	00 Ratings
Social listening	5.28 Ratings	00 Ratings
Digital advocacy enablement	6.88 Ratings	00 Ratings

Comparison of Reporting and Analytics features of Blackbaud Raiser's Edge NXT and Blackbaud Luminate Online
Feature	Blackbaud Raiser's Edge NXT 7.2 26 Ratings	Blackbaud Luminate Online - Ratings
Reporting and data visualization	7.426 Ratings	00 Ratings
Wealth screening	7.121 Ratings	00 Ratings

Comparison of Fundraising and Events features of Blackbaud Raiser's Edge NXT and Blackbaud Luminate Online
Feature	Blackbaud Raiser's Edge NXT 6.5 23 Ratings	Blackbaud Luminate Online - Ratings
Online donation options	7.722 Ratings	00 Ratings
Event registration and ticketing	6.923 Ratings	00 Ratings
Text and phone donations	5.76 Ratings	00 Ratings
Volunteer shift management	5.55 Ratings	00 Ratings
Mobile event check-in	6.89 Ratings	00 Ratings

Comparison of Security and Platform features of Blackbaud Raiser's Edge NXT and Blackbaud Luminate Online
Feature	Blackbaud Raiser's Edge NXT 7.3 25 Ratings	Blackbaud Luminate Online - Ratings
Role-based user permissions	8.125 Ratings	00 Ratings
Mobile access	6.521 Ratings	00 Ratings
Integrations	7.422 Ratings	00 Ratings

User Ratings
	Blackbaud Raiser's Edge NXT	Blackbaud Luminate Online
Likelihood to Recommend	8.0 (453 ratings)	3.7 (87 ratings)
Likelihood to Renew	8.2 (56 ratings)	9.0 (21 ratings)
Usability	7.0 (41 ratings)	2.1 (28 ratings)
Availability	10.0 (7 ratings)	10.0 (3 ratings)
Performance	10.0 (15 ratings)	9.2 (9 ratings)
Support Rating	4.5 (63 ratings)	5.0 (32 ratings)
In-Person Training	10.0 (13 ratings)	8.0 (2 ratings)
Online Training	7.7 (209 ratings)	7.3 (14 ratings)
Implementation Rating	5.0 (21 ratings)	3.0 (4 ratings)
Configurability	10.0 (3 ratings)	6.6 (9 ratings)
Contract Terms and Pricing Model	8.5 (2 ratings)	- (0 ratings)
Ease of integration	10.0 (3 ratings)	6.0 (1 ratings)
Product Scalability	10.0 (5 ratings)	9.8 (11 ratings)
Professional Services	10.0 (1 ratings)	- (0 ratings)
Vendor post-sale	7.5 (4 ratings)	9.0 (1 ratings)
Vendor pre-sale	10.0 (4 ratings)	5.0 (1 ratings)

Blackbaud Raiser's Edge NXT vs. Blackbaud Luminate Online

Blackbaud Raiser's Edge NXT

Blackbaud Luminate Online

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