Blackbaud Raiser's Edge NXT vs. Salesforce Nonprofit Cloud

Blackbaud Raiser's Edge NXT

713 Reviews and Ratings

Salesforce Nonprofit Cloud

53 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Blackbaud Raiser's Edge NXT	Score8.1 out of 10	N/A	Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.	N/A
Salesforce Nonprofit Cloud	Score9 out of 10	N/A	Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.	$36 per month per user

Pricing

Blackbaud Raiser's Edge NXT

Salesforce Nonprofit Cloud

No answers on this topic

Sales Cloud - EE: $36
per month per user
Sales + Service Cloud - EE: $48
per month (billed annually) per user
Nonprofit Cloud - EE: $60
per month (billed annually) per user
Nonprofit Cloud - UE: Contact

Pricing Offerings
Blackbaud Raiser's Edge NXT	Salesforce Nonprofit Cloud
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Required

No setup fee

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Community Pulse
Key User Insights
	Blackbaud Raiser's Edge NXT	Salesforce Nonprofit Cloud
Considered Both Products	Blackbaud Sara Niemiec Coordinator of Advancement Services at Emma Willard School (Primary/Secondary Education, 51-200 employees) Chose Blackbaud Raiser's Edge NXT RE-NXT is much more user friendly than Salesforce. Navigating the software took so many more mouse clicks and the pages were visually confusing. I will say that discontinuing or updating pledges/payment information on pledges was much easier, but that was the only good aspect … Incentivized Helpful? Cameron Alzubi Director of Gift Administration at Illinois Institute of Technology (Higher Education, 1001-5000 employees) Chose Blackbaud Raiser's Edge NXT RE NXT is harder to use to than NeonOne - but NeonOne lacks a lot of functionality and is not appropriate for higher education or more sophisticated nonprofits. RE NXT is easier to use than Luminate. Its Marketing module is not nearly as sophisticated as Luminate but that's OK … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Salesforce was a much more user-friendly, powerful system compared to Raiser's Edge Database view. Once we upgraded to NXT, I found a lot of similar functionalities and tools I was missing from Salesforce. Incentivized Helpful? Karen Carranza Database Manager at The People Concern (Non-profit Organization Management, 501-1000 employees) Chose Blackbaud Raiser's Edge NXT We selected Blackbaud Raiser's Edge NXT because it is a legacy system that the organization has been using and it would be too troublesome to merge and transfer data and also train staff with new software we aren't aware of. We know what we get with Blackbaud. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT We have a mix of both direct mail and online donor base and Blackbaud Raiser's Edge/Raiser's Edge NXT provides the right-size product to manage all of the different channels and the processes involved in managing them. The canned reporting is also very helpful when creating … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Neon didn't have the membership capabilities as promised for membership batching. Salesforce - we will be taking another look at it. We have multiple revenue sources (lodging, education programs, retail) and really need a solution where we can record all revenue, not just … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT NXT has a more user-friendly interface than RE and CRM. I have found that the gift officers are much more comfortable with NXT than the others. When recording and displaying donor data and giving, I think NXT is far more potent than either Salsa or Salesforce's Nonprofit … Incentivized Helpful?	Salesforce Kevin Scally Senior Director, Marketing Infrastructure in Marketing at Smile Train (Non-Profit Organization Management, 51-200 employees) Chose Salesforce Nonprofit Cloud Salesforce for Nonprofits is much more flexible than other tools I've used in the past. You aren't limited to staying with one company's suite of products - you have the ability to build out your database / fundraising solution using best in class applications. It also has a … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Blackbaud Raiser's Edge NXT

Salesforce Nonprofit Cloud

Comparison of Communications and Marketing features of Blackbaud Raiser's Edge NXT and Salesforce Nonprofit Cloud
Feature	Blackbaud Raiser's Edge NXT 6.2 23 Ratings	Salesforce Nonprofit Cloud - Ratings
Constituent engagement and marketing	6.723 Ratings	00 Ratings
Social listening	5.38 Ratings	00 Ratings
Digital advocacy enablement	6.88 Ratings	00 Ratings

Comparison of Reporting and Analytics features of Blackbaud Raiser's Edge NXT and Salesforce Nonprofit Cloud
Feature	Blackbaud Raiser's Edge NXT 7.2 26 Ratings	Salesforce Nonprofit Cloud - Ratings
Reporting and data visualization	7.426 Ratings	00 Ratings
Wealth screening	7.121 Ratings	00 Ratings

Comparison of Fundraising and Events features of Blackbaud Raiser's Edge NXT and Salesforce Nonprofit Cloud
Feature	Blackbaud Raiser's Edge NXT 6.5 23 Ratings	Salesforce Nonprofit Cloud - Ratings
Online donation options	7.722 Ratings	00 Ratings
Event registration and ticketing	6.923 Ratings	00 Ratings
Text and phone donations	5.76 Ratings	00 Ratings
Volunteer shift management	5.55 Ratings	00 Ratings
Mobile event check-in	6.89 Ratings	00 Ratings

Comparison of Security and Platform features of Blackbaud Raiser's Edge NXT and Salesforce Nonprofit Cloud
Feature	Blackbaud Raiser's Edge NXT 7.3 25 Ratings	Salesforce Nonprofit Cloud - Ratings
Role-based user permissions	8.125 Ratings	00 Ratings
Mobile access	6.521 Ratings	00 Ratings
Integrations	7.422 Ratings	00 Ratings

User Ratings
	Blackbaud Raiser's Edge NXT	Salesforce Nonprofit Cloud
Likelihood to Recommend	8.0 (453 ratings)	8.4 (29 ratings)
Likelihood to Renew	8.2 (56 ratings)	10.0 (1 ratings)
Usability	7.0 (41 ratings)	8.0 (1 ratings)
Availability	10.0 (7 ratings)	- (0 ratings)
Performance	10.0 (15 ratings)	- (0 ratings)
Support Rating	4.5 (63 ratings)	9.0 (9 ratings)
In-Person Training	10.0 (13 ratings)	- (0 ratings)
Online Training	7.7 (209 ratings)	- (0 ratings)
Implementation Rating	5.0 (21 ratings)	- (0 ratings)
Configurability	10.0 (3 ratings)	- (0 ratings)
Contract Terms and Pricing Model	8.5 (2 ratings)	- (0 ratings)
Ease of integration	10.0 (3 ratings)	- (0 ratings)
Product Scalability	10.0 (5 ratings)	- (0 ratings)
Professional Services	10.0 (1 ratings)	- (0 ratings)
Vendor post-sale	7.5 (4 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (4 ratings)	- (0 ratings)