Bloomerang CRM vs. Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bloomerang CRM	Score 8.1 out of 10	N/A	Bloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…	$40 per month (billed annually)
Salesforce Nonprofit Cloud	Score 9.0 out of 10	N/A	Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.	$36 per month per user

Pricing

Bloomerang CRM

Salesforce Nonprofit Cloud

Editions & Modules

Bloomerang Fundraising: $40
per month (billed annually)
Bloomerang Volunteer: $119
per month (billed annually)
Bloomerang CRM: $125
per month (billed annually)
The Giving Platform: Contact Sales

Sales Cloud - EE: $36
per month per user
Sales + Service Cloud - EE: $48
per month (billed annually) per user
Nonprofit Cloud - EE: $60
per month (billed annually) per user
Nonprofit Cloud - UE: Contact

Offerings

Pricing Offerings
Bloomerang CRM	Salesforce Nonprofit Cloud
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

All Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)

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More Pricing Information

Community Pulse
	Bloomerang CRM	Salesforce Nonprofit Cloud
Considered Both Products	Bloomerang CRM Verified User Anonymous Chose Bloomerang CRM Bloomerang seems to have a more in depth tracking for constituents than GiveSmart. The reports function seems far superior as well. Incentivized Helpful? HE Hannah Earnhardt Director of Development Chose Bloomerang CRM We use Bloomerang for every day donations/fundraising efforts. We use GiveSmart for our larger events, such as an annual auction. If we could easily host an auction using Bloomerang, we would, but that is not an option. It is frustrating to use two different systems, but I can … Incentivized Helpful? SW Simon Welch Marketing Director Chose Bloomerang CRM Network for Good has evolved for many things but still has its feet stuck in the past not to mention that the cost outweighs the benefit. With Bloomerang, we are able to save money and get a better program. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM I prefer Network for Good because of features, support, and training. Bloomerang was already the SaaS platform in place when this organization contracted with my service team. Network for Good is a lot more expensive, as far as I can tell, even for their basic package based on … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang was more affordable and had features that lined up better with our needs as an organization. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM We switched from an old version of Donor perfect, anything was a major upgrade from that. But we switched to this because we knew we needed something more up to date and more flexible, but also because we found that they would do all the work of migrating our data for us, we … Incentivized Helpful? MG Michelle Green Arnson Marketing and Communications Manager Chose Bloomerang CRM DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that … Incentivized Helpful? DJ David Jenkins Producing Artistic Director Chose Bloomerang CRM Bloomerang is the easiest to use CRM/donor management system I have used. The cloud-based system is perfect. Incentivized Helpful? JM Jim McDermott President & GM Chose Bloomerang CRM This is our first specifically design donation management program. Previously we built our own database with Filemaker Pro. Incentivized Helpful? KB Kristi Button Director of Community Engagement Chose Bloomerang CRM I used a church management software in a similar organization and while it works well for congregations, it did not work well for a small non-profit campus ministry. Incentivized Helpful? AS Ari Strauss Non-profit board volunteer Chose Bloomerang CRM It's been a few years since we made the decision to acquire Bloomerang, but I recall that it hit a sweet spot of maximum robustness and ease of use. Some competing products we reviewed either were not as robust in function, or required a higher software acumen than the average … Incentivized Helpful? SS Sara Sedlacek Director of Communications and Development Chose Bloomerang CRM We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have … Incentivized Helpful? LM Lisa Moorhouse Donor Development Director Chose Bloomerang CRM We used Constant Contact for newsletters before we got Bloomerang. I appreciate being able to use the same program to communicate and track constituents. Incentivized Helpful? TD Tess DeGeest Executive Director Chose Bloomerang CRM Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding. Incentivized Helpful? KB Kristin Boyce, MBA Director of Donor Development Chose Bloomerang CRM Have not given evaluations on any other databases as Bloomerang is our main one! Incentivized Helpful? CC Christopher Chirco Development Manager Chose Bloomerang CRM Bloomerang is not as robust as Blackbaud's Raisers Edge, but it's also not as costly. I find Bloomerang much more user friendly to the novice, but again, it doesn't offer many of the things the full version of Raisers Edge does. I used an old version of eTapestry that was a … Incentivized Helpful? CS Candi Summers Board of directors Chose Bloomerang CRM We were using a giant Excel spreadsheet to manage our donor and mailing lists, and constant contact as our email server. We had a third list in our accounting software, Aplos. Now, we have all our constituents in a safe place where we can manage all their information easily … Incentivized Helpful? JD Jennifer Devon Executive Director Chose Bloomerang CRM It is hard to compare the two because RE is very large and very expensive but bloomerang gives the consumer what they need for a quality price. Incentivized Helpful? MD Megan Devenport Executive Director Chose Bloomerang CRM Bloomerang is not as low-cost as Little Green Light, but out-performed that option on the ease of implementation and the easy of the user interface. Bloomerang does not have as much power or as many features as Salesforce of Blackbaud. And Bloomerang does not have as many … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Head and shoulders better, it was recommended by another executive director. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang does not have all the bells as whistles. It is a very paired down system compared to Blackbaud. However, Bloomerang is significantly cheaper and easier to use. If you only have one employee, it would be a good solution. Incentivized Helpful? SD Scott Dishman, CFRE Executive Director Chose Bloomerang CRM Donor 2, ETapestry, Raiser's Edge. Bloomerang is certainly the best of the four. The interface and reporting ease are the primary reasons. Incentivized Helpful? MS Maggie Skinner Foundation Director Chose Bloomerang CRM I have used two Blackbaud products in the past and found them to be clunky and time-consuming databases. They may be fine for a large nonprofit that can devote resources to entire development departments, but we are a small and nimble organization that favors smooth simplicity. Incentivized Helpful? PC Patricia (Tricia) Cottrell Fundraising Consultant Chose Bloomerang CRM Bloomerang offers a cost effective donor database solution for small nonprofits. If offers all the basic tools to track donations, segment databases, and become a one stop for development operational pieces. The fact that it is cloud based and can be accessed from anywhere … Incentivized Helpful?	Salesforce Nonprofit Cloud Verified User Anonymous Chose Salesforce Nonprofit Cloud Salesforce.org Nonprofit Cloud is a much more robust and powerful tool than Slate. It is user friendly and very customizable. The number of add ons is also amazing and has made our team that much more successful with powerful integration of phone systems etc that are not … Incentivized Helpful? Terry L Cole CEO (Chief Executive Officer) Chose Salesforce Nonprofit Cloud I looked at many but they were all specific. I've looked at specific donation-only tools like Blackbaud. I've looked at volunteer-specific tools like GivePUlse. I've looked a just using spreadsheets. None scaled or could connect between programs like SF can. Incentivized Helpful? Colleen Fedor Executive Director Chose Salesforce Nonprofit Cloud Salesforce was complete and allowed for customization and has a team of experts available when we had questions. Access would have required complete creation and then finding someone to manage and revise it would have been difficult. Incentivized Helpful? Simon Sharkey Woods Chief Digital & Information Officer Chose Salesforce Nonprofit Cloud As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to … Incentivized Helpful? Karen Mellendorf Operations Manager Chose Salesforce Nonprofit Cloud We used Zoho as a database before we knew we needed a CRM. We even thought of creating our own database. We then tried Neon for a couple of years and then eTapestry. We found a few features missing with each of the packages when trying to manage our complicated family … Incentivized Helpful? Samantha Shain Data Solutions Manager Chose Salesforce Nonprofit Cloud I have managed CRM technology on a variety of different products in my career, including Salesforce (NPSP), Salesforce (Sales Cloud), Nationbuilder, CiviCRM, Breeze, Hubspot. They all have strengths and weaknesses that I find compelling. Overall, they've all done the job! … Incentivized Helpful? Matthew Deakyne Salesforce Administrator Chose Salesforce Nonprofit Cloud Salesforce is the best option for managing sales. Other software, such as Google sheets, has been used in the past to just create a simple sharable spreadsheet - but the data entered was inconsistent and it was difficult to track work in progress. Using Salesforce in this … Incentivized Helpful? Verified User Anonymous Chose Salesforce Nonprofit Cloud DonorPerfect appeared to be a decent enough solution, fairly robust. eTapestry and NeonCRM left much to be desired from a UX standpoint. Ultimately, Salesforce would compare with solutions like Microsoft Dynamics, etc. since it's a well-rounded CRM solution and platform that … Incentivized Helpful? Verified User Anonymous Chose Salesforce Nonprofit Cloud Salesforce for Nonprofits allows for the essentials to run a full nonprofit whereas some of the other Salesforce applications are "nice to haves" vs. "need to have". An example would be that you can still email your customers without the Marketing Cloud. Another example would … Incentivized Helpful? Verified User Anonymous Chose Salesforce Nonprofit Cloud Salesforce is far more robust than these other tools, but it was built to be a sales platform and not specifically for nonprofits. Keep in mind that even the NPSP is built on a sales-style platform. The others are built specifically for nonprofit fundraising. My org chose … Incentivized Helpful? Verified User Anonymous Chose Salesforce Nonprofit Cloud We use them in tandem and so they aren't really competing in my book. In my time here we have not tried out any other databases like salesforce so I cannot really speak to shopping around for a new database. I do know that Cvent, Mailchimp, and Salesforce are great partner … Incentivized Helpful? TB Tierra Bishop Development and Marketing Assistant Chose Salesforce Nonprofit Cloud Salesforce for Nonprofits is more user-friendly and customizable than eTapestry and DonorPerfect. It also visually displays client/donation/etc. information in a more efficient and aesthetically pleasing manner. Incentivized Helpful? Edward Phillips Engagement Director Chose Salesforce Nonprofit Cloud I believe Salesforce for Nonprofits far exceeds expectations compared to these other tools. It has more free add-ons and a cleaner user experience. Incentivized Helpful? Kelsie Hamilton Program Officer Chose Salesforce Nonprofit Cloud I have used other nonprofit CRMs, however, they were created especially for that nonprofit, so are not used more widely. We liked the innovation that was possible when using Salesforce, something that is a bit more challenging with the more custom options. For example, if your … Incentivized Helpful? Verified User Anonymous Chose Salesforce Nonprofit Cloud Salesforce is not as robust as Blackbaud, but the price point makes up for it in the end. When my company transitioned to Blackbaud, we had to take over a year of implementation and still have issues to this day. Salesforce was easy and worked like a charm in the first few … Incentivized Helpful? Lindsay Solomon Marketing Manager Chose Salesforce Nonprofit Cloud Salesforce gives you so much more than Infusionsoft, though it is the closest thing that I've worked with that I can compare it to. Customization is quite limited in Infusionsoft, but it will give you your basic needs. I suppose it depends on what you're looking for! Incentivized Helpful? Kevin Scally Senior Director, Marketing Infrastructure Chose Salesforce Nonprofit Cloud Salesforce for Nonprofits is much more flexible than other tools I've used in the past. You aren't limited to staying with one company's suite of products - you have the ability to build out your database / fundraising solution using best in class applications. It also has a … Incentivized Helpful? Jeff Govert Director Of Information Technology Chose Salesforce Nonprofit Cloud We reviewed all the mid-level options before we chose Salesforce. All the other options we looked at were eater very undefined and we woud be building from scratch or they were very defined and woud require our processes to change to match the system. Salesforce was the sweet … Incentivized Helpful?

Features

Bloomerang CRM

Salesforce Nonprofit Cloud

Communications and Marketing

Comparison of Communications and Marketing features of Product A and Product B
	Bloomerang CRM 9.7 Ratings 37% above category average	Salesforce Nonprofit Cloud - Ratings
Constituent engagement and marketing	9.20 Ratings	00 Ratings
Social listening	10.00 Ratings	00 Ratings
Digital advocacy enablement	10.00 Ratings	00 Ratings

Reporting and Analytics

Comparison of Reporting and Analytics features of Product A and Product B
	Bloomerang CRM 5.2 Ratings 21% below category average	Salesforce Nonprofit Cloud - Ratings
Reporting and data visualization	8.00 Ratings	00 Ratings
Wealth screening	2.50 Ratings	00 Ratings

Fundraising and Events

Comparison of Fundraising and Events features of Product A and Product B
	Bloomerang CRM 7.0 Ratings 14% above category average	Salesforce Nonprofit Cloud - Ratings
Online donation options	7.00 Ratings	00 Ratings

Security and Platform

Comparison of Security and Platform features of Product A and Product B
	Bloomerang CRM 8.8 Ratings 25% above category average	Salesforce Nonprofit Cloud - Ratings
Role-based user permissions	8.40 Ratings	00 Ratings
Mobile access	8.00 Ratings	00 Ratings
Integrations	10.00 Ratings	00 Ratings

Best Alternatives
	Bloomerang CRM	Salesforce Nonprofit Cloud
Small Businesses	Bonterra Network for Good Score 9.6 out of 10	Bonterra Network for Good Score 9.6 out of 10
Medium-sized Companies	Salesforce Nonprofit Cloud Score 9.0 out of 10	Bloomerang CRM Score 8.1 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Bloomerang CRM	Salesforce Nonprofit Cloud
Likelihood to Recommend	8.4 (0 ratings)	8.4 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	10.0 (0 ratings)
Usability	8.0 (0 ratings)	8.0 (0 ratings)
Support Rating	10.0 (0 ratings)	9.0 (0 ratings)
Implementation Rating	9.1 (0 ratings)	- (0 ratings)

User Testimonials
	Bloomerang CRM	Salesforce Nonprofit Cloud
Likelihood to Recommend	I can't speak to Bloomerang's functionality for a very large organization, but for a small-to-midsize non-profit, I don't know what else you'd need! Need to register volunteers, or sell tickets, or generate e- or print communications, or pull donor data? Bloomerang does it. Bloomerang is my third CRM tool in my current organization and it is vastly superior in almost every way to the others that came before. Incentivized Michelle Green Arnson Marketing and Communications Manager Read full review	If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it. Incentivized Terry L Cole CEO (Chief Executive Officer) Read full review
Pros	Website integration for online donations is awesome! It makes it so much easier to raise money online. We've tripled the amount of money we raise online, mainly because of this and the ability to send emails through the system. Emails are tracked directly in a donor's record, so we can see instantly their engagement with our content. Integration with DonorSearch is awesome and seems to be improving often. They listen to their customers' needs. If enough customers request a feature, they'll get it for us. We feel like the development of this software is always happening and it's a partnership, rather than a transaction. Incentivized Sara Sedlacek Director of Communications and Development Read full review	Lots of connection points. I can associate a contact with an organization, an event and a donation, easily bouncing between them and pulling reports accordingly. Love this! This system has many more features than we will ever actually use but I love that because when we have a new idea or want to try something out we don't have to switch systems, we just have to dig a little deeper into salesforce and they probably have a solution waiting for us already. Salesforce is great at training! I love their trailhead and have used it a lot, especially when I was just getting to know the system. It is easy, fun, informative, and always there to teach me something new. I can also go at my own pace instead of many people's models of training through webinars that are almost always at inconvenient times. Incentivized Verified User Anonymous Read full review
Cons	Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy". More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking. An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired. Incentivized Patricia (Tricia) Cottrell Fundraising Consultant Read full review	Learning curve - very powerful, but takes time to learn Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system Incentivized Samantha Shain Data Solutions Manager Read full review
Likelihood to Renew	#1 - I am very happy with the product and support so far. #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be. Incentivized Jeff Mendola Director of Mission Advancement Read full review	There is really no other tool to compare and especially since Salesforce for Nonprofits is free!! Incentivized Edward Phillips Engagement Director Read full review
Usability	Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise. Incentivized Verified User Anonymous Read full review	I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out Incentivized Jared Lyda Director Of Operations Read full review
Support Rating	Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly. Candi Summers Board of directors Read full review	I would say the support for Salesforce for Nonprofits is overall pretty great, as they offer many avenues to find the information you need and offer nonprofits the ability to work with Salesforce-trained volunteers or professional for free, which is useful especially during the customization process. I will say that I have often encountered situations where I needed to figure out certain information that I could not find even amongst the vast network of knowledge they provide. Incentivized TB Tierra Bishop Development and Marketing Assistant Read full review
Alternatives Considered	Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as far as showing visuals that can help fundraising staff more clearly understand where the organization is and what donors they can next target for upcoming campaigns. Incentivized Verified User Anonymous Read full review	As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades. Incentivized Simon Sharkey Woods Chief Digital & Information Officer Read full review
Return on Investment	Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before. Incentivized Sue Trnka Development & Marketing Director Read full review	Salesforce for nonprofits is our source of truth for donor and member data. It's made a world of difference to know we only have to look in one place for an address or donation history. We have yet to connect Salesforce with our financial software (QBO) given the cost of the third-party connectors though I am investing a fewer lower cost options I have just found. Incentivized Karen Mellendorf Operations Manager Read full review
ScreenShots	Bloomerang CRM Screenshots	Salesforce Nonprofit Cloud Screenshots