BlueJeans Events (discontinued) vs. GlobalMeet Webcast

BlueJeans Events is really well-suited for large attendance virtual events and meetings. It was perfect for many of the classes I've taken, as well as hosted, especially during the ongoing COVID-19 pandemic, where oftentimes in-person classes and interactions have been limited. I love how BlueJeans Events fosters meetings and interactions for large numbers of individuals, despite the fact that in-person meetings of this size have not entirely been feasible during the past year and a half.

Incentivized

Their team was very hands-on and helpful in the set-up and execution of our meeting. I would recommend them, especially for first-time virtual meeting planners. They were thorough and thoughtful in the planning process, which made the execution smoother.

Incentivized

• For larger meetings, BlueJeans does a great job of handling active speakers and bringing their video to the forefront while they are speaking. This goes a long way toward bringing all employees to the table in a meeting setting and makes it easy for participants to follow the flow of the meeting, especially in event format meetings with hundreds of participants.
• BlueJeans does a good job of calendar integration making it easy to add/create single or recurring meeting invites with an associated BlueJeans meeting within the invite so all attendees are able to manage and join meetings with ease.

• It's very helpful to have a point of contact to manage communication and the event. We've worked with a few event managers over the years and they have all been great.
• We've also had great experience during the production (e.g., pre-recording sessions for simlive events). All the production team members we've worked with have been professional and efficient.
• Our main account contact has been an absolute pleasure to work with. He is detail oriented and responsive. And we particularly appreciate his thoughtful follow-ups after the events to confirm everything met our expectations.

Incentivized

• Many people don't yet prefer BlueJeans in our company due to the lack of breakout rooms, PPT uploads, and the requirement to upload videos to play them.
• Using the SSO login doesn't give me the control of manually provisioning accounts. I have to call their customer support line if there is an issue with SAML provisioning.
• The service charges for events in customer hours watched. This racked up a large bill as the company scaled.

Incentivized

• Although I love the polling feature, there are a few kinks that could be worked out, as the dialogue box at times interferes with the presentation.
• Have the "guest" and "host" bubbles bigger when logging in, sometimes guests get confused and log in as a host accidentally thinking they need a password to join.
• A kink I've noticed lately, is not being able to upload presentations forcing me to use screenshare. I'm not sure if it's a naming convention or why this error occurs.
• I have limited use in the webcam feature as when using it in the past there was a serious lag time making it difficult to communicate, but, it could've been my internet speed as well... I'll have to give it another shot.

Incentivized

BlueJeans Events are certainly useful for inviting a large group of individuals to attend and witness an event, but the platform can be non-intuitive to use, especially on the presenter's side. There are frequently some technical difficulties, and it's often necessary to have one or many moderators monitoring the event during its progress for ease of use. Additionally, the BlueJeans Events are a somewhat passive form of presenting, which is not ideal for the use cases within the organization.

Incentivized

Joining meetings it is easy, setting up an account is also easy. It may be a bit confusing for participants that don't know the platform, as it is not straightforward to understand that joining a meeting is completely free. I am always the host and I find it easy to organize and chair meetings.

Incentivized

Generally, I find it relatively easy to use, but I'm a techie, so I understand that a certain amount of training is required for most other business users. The counterpoint here is, of course, that GM provides excellent knowledge articles and training material. The barrier of entry is a bit high due to customer hesitation to "just try it". Training is necessary, but well done and available. Knowledge is a Self-Service after all.

Incentivized

BJ Events is Available always when we need it. There was no situation that we encountered an error or an outage. How are you doing this? :)

Incentivized

I think that BlueJeans Events is 7/10 because it's pretty efficient. The audio and video quality is pretty great. I've only had a few connectivity issues but otherwise, it's performed fine. The features are also impressive; I am a huge fan of being able to record my calls so that I can refer back to them whenever necessary.

Incentivized

I really like site bluejeans.com and how simple it is.You can find there instructions, tips and how to create event or secure it! Of course FAQ is always useful and that's what you can find there too! Of course there is contact to support team which I remember was great and professional. Support Team really cares about their customers and don't forget about them. It feels like you can always count on them and reach out with any kind of question(s) which I think is very important.

Incentivized

Important to gather all infroamtion from client and ensure all basis are acknowledged before actually doing the installation of equipment

Incentivized

Zoom is not good for presentations where a lot of people are attending. You end up having people unmute themselves and make noise while the speaker is talking. It can be very distracting. BlueJeans Events ensures that all attendees who are not required to speak are off camera and do not have the ability to speak. This allows for a smoother presentation with little to no interruptions.

Incentivized

GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.

Incentivized

We've been using BJ Events with big event and it worked as good as smaller one. All meetings were international and it didn't seem like it at all, I mean the quality was great. Maybe time delay was noticeable sometimes (sound to video) but it might also be caused by poor quality of internet connection.

Incentivized

• There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business).
• Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users.

Incentivized

• GlobalMeet Webcast has allowed us to provide our training to a large audience at a price point suited for a non-profit

Incentivized