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BMC Helix Configuration Management Database (CMDB) vs. OpenText Universal Discovery and Universal CMDB

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BMC Helix CMDB

    Score10 out of 10
    N/AThe BMC Helix Configuration Management Database (CMDB, formerly known as Atrium CMDB) is a configuration management database.N/A

    OpenText Universal Discovery and Universal CMDB

    Score9.3 out of 10
    N/AFormerly from Micro Focus, OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.N/A
    Pricing
    BMC Helix CMDBOpenText Universal Discovery and Universal CMDB
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BMC Helix CMDBOpenText Universal Discovery and Universal CMDB
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BMC Helix CMDBOpenText Universal Discovery and Universal CMDB
    Considered Both Products
    BMC Software Inc.
    No answer on this topic
    OpenText
    Chose OpenText Universal Discovery and Universal CMDB
    There are no relevant differences between the most well-known CMDB tools in terms of their features and user experience; however, one of the critical facts to select a specific CMDB product is its capacity to integrate it with all IT operations management tools for ITIL …
    Incentivized
    Chose OpenText Universal Discovery and Universal CMDB
    Quite competing products but short learning curve and fitment in our IT Landscape were main differentiators.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    BMC Helix CMDBOpenText Universal Discovery and Universal CMDB
    Likelihood to Recommend
    10.0
    (7 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (1 ratings)