Brand Embassy (discontinued) vs. Front
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Brand Embassy (discontinued) | Score7.9 out of 10 | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month |
 Front | Score7.1 out of 10 | N/A | Front is a communication hub that helps businesses keep the human touch in every interaction. | $29 per month per user |
| Brand Embassy (discontinued) | Front | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Brand Embassy (discontinued) | Front | |
|---|---|---|
| Likelihood to Recommend | 2.0 | 6.5 |
| Likelihood to Renew | 7.7 | - |
| Usability | 1.0 | 9.0 |
| Availability | 8.2 | - |
| Support Rating | 3.0 | 9.8 |