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Brightpearl by Sage vs. Stitch Labs (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brightpearl

    Score7.5 out of 10
    N/ABrightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated so users can stay in control and manage by exception. According to the vendor key differentiators include: Software and Service. Service is an integral part of Brightpearl's offer. The…N/A

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
    Pricing
    BrightpearlStitch Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrightpearlStitch Labs (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsBrightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Pricing is designed to suit the needs of fast-growth and larger merchants.—
    More Pricing Information
    Community Pulse
    BrightpearlStitch Labs (discontinued)
    Considered Both Products
    Sage
    Chose Brightpearl
    We wish we went with one of the others. Likely TradeGecko or Stitch.
    Incentivized
    Chose Brightpearl
    We selected Brightpearl because we had experience with them from our other stores. Although they weren't perfect, they were manageable and agile to a certain extent.

    With respect to NetSuite, Brightpearl is not nearly as powerful unfortunately. That being said, NetSuite is aimed …
    Incentivized
    Chose Brightpearl
    Brightpearl is head and shoulders above all of these. We selected BP due to the robustness of its feature set and the vision of its roadmap.
    Incentivized
    Chose Brightpearl
    Overall, Brightpearl is the better system if you have a multi-store front e-commerce and are selling virtually any product. It is more adaptable and gave the best impression during trials. Even though it wasn't presented as the most economical, it is still not out of the …
    Incentivized
    Chose Brightpearl
    We strongly considered moving from Brightpearl to one of these alternative providers because they're more B2B / Wholesale focused and they all offer seamless integration into powerful mobile apps meaning our sales team are not restricted to an office and can add and update …
    Incentivized
    Discontinued Products
    Chose Stitch Labs (discontinued)
    Since this platform is no longer live it can no longer be used. We chose to move to Brightpearl. Brightpearl is a more powerful system and allows for more customized processes, apps, and features to tailor around specific businesses. The downside is Brightpearl is a bit more …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    BrightpearlStitch Labs (discontinued)
    Likelihood to Recommend
    10.0
    (158 ratings)
    1.1
    (5 ratings)
    Likelihood to Renew
    8.2
    (12 ratings)
    -
    (0 ratings)
    Usability
    4.7
    (8 ratings)
    6.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (135 ratings)
    5.0
    (3 ratings)
    In-Person Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.5
    (104 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.8
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)