Calabrio ONE vs. Deputy
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Calabrio ONE | Score9.8 out of 10 | N/A | Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN. | N/A |
 Deputy | Score7 out of 10 | Small Businesses (1-50 employees) | Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what… | $2.50 per user |
| Calabrio ONE | Deputy | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Workforce Management Software Features |
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| Calabrio ONE | Deputy | |
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| Likelihood to Recommend | 8.9 | 7.7 |
| Likelihood to Renew | 8.0 | 8.8 |
| Usability | 7.0 | 9.1 |
| Availability | - | 9.5 |
| Performance | - | 9.2 |
| Support Rating | 6.0 | 8.4 |
| In-Person Training | - | 10.0 |
| Online Training | - | 10.0 |
| Implementation Rating | 7.0 | 6.2 |
| Configurability | - | 7.8 |
| Ease of integration | - | 6.7 |
| Product Scalability | - | 9.3 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 8.8 |