CareerBuilder.com vs. Glassdoor.com

If I could give them a zero, I would. In my experience, CareerBuilder.com literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since CareerBuilder.com could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but CareerBuilder.com made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about CareerBuilder.com and how they really feel about customers. In my opinion, CareerBuilder.com primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe CareerBuilder.com knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.

It really depends on if you're an employee or an employer. If you're someone who is looking to research a company you're considering joining then absolutely Glassdoor.com is an important data point research. I stress "data point" - the information posted about employers should be taken with the proverbial grain of salt. Most of the negative comments are written by disgruntled employees with an axe to grind. If you're an employer, beyond keeping tabs on your reputation on Glassdoor.com, there's not much to recommend.

Incentivized

• In my opinion, take your money for nothing in return
• In my opinion, over promise and under deliver
• In my opinion, deceive customers
• In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced
• In my opinion, poor customer service

• Salary estimates that are accurate
• Allowing people to rate your company
• Advertising and combining Indeed and Glassdoor.com into 1 sponsored account

Incentivized

• Functionality can be more user-friendly for beginners.
• More options to integrate with other platforms and Applicant Tracking Systems
• Make it easier to create candidate lists, and send mass emails--while this feature is available, CareerBuilder.com does not make it easy for users to perform these tasks.
• Add an option for the user to be notified when candidates in saved folders have removed their resume or are no longer available.

Incentivized

• Annoying e mail notifications, 3 or 4 per day.
• Bad location targeting. Sometimes I get job offers from other countries.
• Mobile app not very user friendly.

Incentivized

I see no reason at this time to change how we would continue to work with Glassdoor.com as a go-to resource for our hiring needs. As we look to hire in the future we will certainly return to Glassdoor.com as well as recommend Glassdoor.com to colleagues and anyone we know who is looking for a platform that they can look to for reliable employee resourcing.

Incentivized

CareerBuilder.com is average in terms of overall usability. I am able to post my positions and figure the site out. However, finding out how many additional options you are is not something easily accessible. If you don't know where to look, you may not be able to find or know how many "boosts" you have to use for the month.

Incentivized

Glassdoor.com has proven to be an incredibly user-friendly platform that is both intuitive and easy to navigate. I find the overall functionality to be straightforward, which makes it simple to learn and use effectively, even for those who may not be very tech-savvy. I have encountered no difficulties when it comes to posting open positions, enhancing visibility through boosts, or reviewing and managing applicants. Everything is clearly laid out, making the entire process efficient and seamless.

Incentivized

I have had a positive experience with CareerBuilder's support. When the platform has been updated throughout the years, CareerBuilder's account managers have always provided our team with helpful live tutorials and demonstrations to help familiarize our users with new and upcoming features, as well as older features that will no longer be offered. Support team makes themselves available on an ongoing basis.

Incentivized

Support is generally excellent, but there can be a fair amount of bureaucracy at times for requests. The support people are very knowledgeable of the platform, but sales seem to regurgitate the same info when trying to negotiate or upsell a client. Technical issues are rare and usually solved quickly.

Incentivized

I do not think that CareerBuilder.com is a very good job posting site. It does not provide you with quality applicants like some other products I have used. Not only does it provide a low number of candidates, the ones we do get to tend to be repeat applicants or are not qualified at all.

Incentivized

To be honest, we use both LinkedIn Jobs and [Glassdoor.com] to make sure we get the largest number of quality candidates quickly. LinkedIn Jobs allows us to learn more about the applicants before we ever speak to them, but Glassdoor allows candidates to learn more about us before they ever apply. Both boards have their complementary benefits and downsides, so it's a good idea to combine them if your organization can afford it.

Incentivized

• There was not a good ROI for the investment we spent with CareerBuilder. It cost us money that did not turn in to employees.
• We spent labor hours trying to get candidates who were ghosting us. So it ended up being a waste of time and manpower as well.

Incentivized

• Average time to hire a candidate is shorter on Glassdoor when compared to our primary platform.
• Overall employee sentiment has gone up since we started using Glassdoor and came to know what are the pain points of our employees. It was an eye-opener and since then we made many changes which led to employee satisfaction.
• Organization image has improved as we always try to take the feedback constructively and actively try to acknowledge and respond to the reviews.

Incentivized