CareerBuilder.com vs. Indeed.com

If I could give them a zero, I would. In my experience, CareerBuilder.com literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since CareerBuilder.com could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but CareerBuilder.com made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about CareerBuilder.com and how they really feel about customers. In my opinion, CareerBuilder.com primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe CareerBuilder.com knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.

[Indeed.com] is a very helpful tool for recruitment. Just about every posting receives several candidates. Whenever the candidate pool is unqualified, it is easy to add more requirements or questions to knock those candidates out. There are several options to describe what kind of job you are advertising for. It is my favorite recruitment website.

Incentivized

• In my opinion, take your money for nothing in return
• In my opinion, over promise and under deliver
• In my opinion, deceive customers
• In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced
• In my opinion, poor customer service

• The best free job advertising platform out there that is easy to use and integrates with our ATS Greenhouse
• ATS (Greenhouse) automatically posts every job to Indeed and requires zero effort
• Formatting of the the jobs from my ATS look good when "pulled" over to Indeed
• Able to integrate questions with rules that allow you to shortlist candidates in a more timely fashion
• Sponsoring portal has change a couple times. I do not love the new format as of 5/2021 but it is not bad.
• They allow you to use a credit card for sponsoring which linkedin will not
• Sponsoring criteria is good and has many options

Incentivized

• Functionality can be more user-friendly for beginners.
• More options to integrate with other platforms and Applicant Tracking Systems
• Make it easier to create candidate lists, and send mass emails--while this feature is available, CareerBuilder.com does not make it easy for users to perform these tasks.
• Add an option for the user to be notified when candidates in saved folders have removed their resume or are no longer available.

Incentivized

• A lot of the same applicants apply over and over to the same job postings despite being rejected due to being unqualified for the position. This is particularly a problem when doing large-scale hires in one specific location.
• Indeed has poor filtering and search capabilities for employers. As an employer on Indeed you deal with huge QUANTITY of applicants - which can be great but when looking for specific skillsets, it can be difficult to find the right applicants in such a large pool. For executive level positions, Indeed is not my preferred job positing site.

Incentivized

CareerBuilder.com is average in terms of overall usability. I am able to post my positions and figure the site out. However, finding out how many additional options you are is not something easily accessible. If you don't know where to look, you may not be able to find or know how many "boosts" you have to use for the month.

Incentivized

Indeed does its job best in job postings, Sourcing resumes, and internal communication where our personal details can't be enclosed. Various filters help us source the particular resume.

Incentivized

I have had a positive experience with CareerBuilder's support. When the platform has been updated throughout the years, CareerBuilder's account managers have always provided our team with helpful live tutorials and demonstrations to help familiarize our users with new and upcoming features, as well as older features that will no longer be offered. Support team makes themselves available on an ongoing basis.

Incentivized

I haven't had to use Customer Service much for Indeed.com but the few times I've had encounters they have been very nice and helpful. They ensure you are getting the most out of your money with the resources Indeed has to offer. You can speak to customer service over the phone or on a quick messenger setting on the website depending on what your style is or how easy you feel your question is.

Incentivized

I do not think that CareerBuilder.com is a very good job posting site. It does not provide you with quality applicants like some other products I have used. Not only does it provide a low number of candidates, the ones we do get to tend to be repeat applicants or are not qualified at all.

Incentivized

Selected Indeed.com because job seekers use it heavily since it is simple to post their profile and less information is required of them. Downside is less information is available to the employer/ recruiter so job seekers will get more relevant responses on other sites where all their information is considered before they are reach out to by employers. Other job sites are more costly but yield a better outcome for both job seeker and employer/ recruiter.

Incentivized

• There was not a good ROI for the investment we spent with CareerBuilder. It cost us money that did not turn in to employees.
• We spent labor hours trying to get candidates who were ghosting us. So it ended up being a waste of time and manpower as well.

Incentivized

• The largest positive impact Indeed.com has had is allowing our one person HR Department to have access to such a wide array of candidates.
• The ability to post job listings and not have a cost involved is an important reason we use Indeed.com.
• Even if we do not bring a candidate in for an interview, having our listings on the web helps to spread our name a bit and show that we are hiring.

Incentivized