TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartbeat

    Score6.9 out of 10
    N/AChartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.N/A

    Kissmetrics

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

    $150

    per month

    Pricing
    ChartbeatKissmetrics
    Editions & Modules
    No answers on this topic
    Growth
    $500
    Monthly Tracked People
    Power
    $850
    Monthly Tracked People
    Enterprise
    Custom
    Monthly Tracked People
    Offerings
    Pricing Offerings
    ChartbeatKissmetrics
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$1,500 per installation
    Additional DetailsChartbeat pricing is based on monthly site page views. Discounts are applied to multi-year contracts. The Basic Plan includes the Real-time Dashboard, Historical Dashboard, Heads Up Display, Reports, Big Board, iOS and Android app, and Real-time API endpoints. The Plus Plan includes all of the Basic Plan features, plus ONE of the following Premium features: Headline Testing, Advanced Queries, or Multi-Site View. The Premium Plan includes all of the Basic Plan features, plus ALL Premium features: Headline Testing, Advanced Queries, Multi-Site View, and enterprise-level support and custom trainings.What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.
    More Pricing Information
    Community Pulse
    ChartbeatKissmetrics
    Considered Both Products
    Chartbeat
    No answer on this topic
    Kissmetrics
    Chose Kissmetrics
    We looked at Chartbeat, Mouseflow, and some others. We chose KISSmetrics because of the ability to track individual interactions. We can see individual user journeys, and fire events based on user interactions (like filling in a form, reading content, etc.).
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ChartbeatKissmetrics
    Web Analytics
    Comparison of Web Analytics features of Chartbeat and Kissmetrics
    Feature
    Chartbeat
    7.4
    13 Ratings
    Kissmetrics
    -
    Ratings
    Lead Conversion Tracking6.15 Ratings00 Ratings
    Bounce Rate Measurement6.68 Ratings00 Ratings
    Device and Browser Reporting6.912 Ratings00 Ratings
    Pageview Tracking7.812 Ratings00 Ratings
    Event Tracking7.17 Ratings00 Ratings
    Reporting in real-time9.112 Ratings00 Ratings
    Referral Source Tracking8.012 Ratings00 Ratings
    Customizable Dashboards7.710 Ratings00 Ratings
    User Ratings
    ChartbeatKissmetrics
    Likelihood to Recommend
    8.6
    (67 ratings)
    8.9
    (48 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    7.4
    (27 ratings)
    Usability
    7.8
    (58 ratings)
    7.1
    (6 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (6 ratings)
    Support Rating
    8.1
    (10 ratings)
    9.0
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)