Cisco Webex Experience Management (discontinued) vs. Pendula
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Webex Experience Management (discontinued) | Score8.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A |
 Pendula | Score9 out of 10 | N/A | Pendula drives the shift from broadcast to conversation by enabling two-way messaging and workflow at scale, allowing users to create, manage, and optimise digital customer experiences across every channel. With no coding knowledge required and built on Zuora & Salesforce, Pendula supports automated two-way communication across SMS, email, social messaging and fax. It also enables outbound posts. Customers can see and take action on messages, whenever and wherever they… | N/A |
| Cisco Webex Experience Management (discontinued) | Pendula | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Contact Pendula.com to discuss pricing | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Cisco Webex Experience Management (discontinued) | Pendula | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 8.2 | - |
| Support Rating | 8.2 | - |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |