Cisco Webex Experience Management (discontinued) vs. Strikedeck (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Webex Experience Management (discontinued) | Score8.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A |
 Strikedeck (discontinued) | Score4.3 out of 10 | Mid-Size Companies (51-1,000 employees) | Strikedeck was a SaaS platform for Customer Success used to enable more efficiency in planning renewals, identifying upsell/cross-sell opportunities, and monitoring customer health, with out of the box playbooks and workflows for common events in the customer lifecycle. The platform was acquired by Medallia, and discontinued. Strikedeck is no longer available. | N/A |
| Cisco Webex Experience Management (discontinued) | Strikedeck (discontinued) | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Cisco Webex Experience Management (discontinued) | Strikedeck (discontinued) | |||||||||||||||||||||||||
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| Security |
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| Platform & Infrastructure |
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| Customer Data Extraction / Integration |
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| Customer Success Management |
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| CSM Reporting & Analytics |
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| Cisco Webex Experience Management (discontinued) | Strikedeck (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 7.6 |
| Likelihood to Renew | 9.0 | - |
| Usability | 8.2 | 5.6 |
| Support Rating | 8.2 | 7.8 |