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Cisco Webex Support (discontinued) vs. Zoho Assist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Webex Support

    Score8.8 out of 10
    N/ACisco Webex Support was a remote access and support tool that has been discontinued and is no longer available.N/A

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    Cisco Webex SupportZoho Assist
    Editions & Modules
    No answers on this topic
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    Cisco Webex SupportZoho Assist
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Cisco Webex SupportZoho Assist
    Remote Administration
    Comparison of Remote Administration features of Cisco Webex Support (discontinued) and Zoho Assist
    Feature
    Cisco Webex Support (discontinued)
    6.8
    9 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing8.99 Ratings6.611 Ratings
    File transfer8.99 Ratings6.811 Ratings
    Instant message7.17 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication9.05 Ratings10.02 Ratings
    Access to sleeping/powered-off computers6.05 Ratings2.210 Ratings
    Over-the-Internet remote session8.99 Ratings6.812 Ratings
    Initiate remote control from mobile1.36 Ratings6.87 Ratings
    Remote management of servers & workstations2.05 Ratings6.88 Ratings
    Remote Active Directory® management7.95 Ratings4.43 Ratings
    Centralized management dashboard8.87 Ratings8.98 Ratings
    Session record8.67 Ratings9.76 Ratings
    Annotations7.07 Ratings10.06 Ratings
    Monitoring and Alerts8.95 Ratings7.14 Ratings
    Multi-platform remote control1.57 Ratings9.06 Ratings
    User Ratings
    Cisco Webex SupportZoho Assist
    Likelihood to Recommend
    9.7
    (11 ratings)
    6.7
    (12 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    8.7
    (2 ratings)
    Support Rating
    1.0
    (3 ratings)
    9.3
    (5 ratings)