Clicktools vs. Medallia
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Clicktools | Score10 out of 10 | N/A | Clicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus Cloud, which in turn was acquired by SAP in 2017 when the companies formed a strategic partnership. | N/A |
 Medallia | Score8 out of 10 | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Survey Format & Appearance |
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| Survey Content |
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| Survey Logic |
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| Survey Reporting & Analytics |
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| Survey Administration & Security |
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| Survey Distribution |
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| Clicktools | Medallia | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 9.2 |
| Likelihood to Renew | 9.0 | - |
| Usability | 8.2 | 9.0 |
| Performance | 8.0 | - |
| Support Rating | 8.8 | 7.0 |
| Online Training | 7.0 | - |
| Implementation Rating | 9.6 | - |
| Configurability | 7.0 | - |
| Ease of integration | 7.0 | - |
| Product Scalability | 7.0 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 9.0 | - |