iTop vs. OpenText Universal Discovery and Universal CMDB
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 iTop | Score9.7 out of 10 | N/A | Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution. | $0 per year |
 OpenText Universal Discovery and Universal CMDB | Score9.3 out of 10 | N/A | Formerly from Micro Focus, OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis. | N/A |
| iTop | OpenText Universal Discovery and Universal CMDB | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| iTop | OpenText Universal Discovery and Universal CMDB | |||||||||||||||||||||||||
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| Incident and problem management |
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| iTop | OpenText Universal Discovery and Universal CMDB | |
|---|---|---|
| Likelihood to Recommend | 9.7 | 8.0 |
| Likelihood to Renew | - | 5.0 |
| Usability | - | 7.0 |
| Support Rating | - | 7.0 |
| Implementation Rating | - | 6.0 |