Conga CPQ vs. Experlogix CPQ (with e-Con CPQ)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CPQ
Score 8.5 out of 10
N/A
Conga CPQ empowers sales, partners, and customers to efficiently configure complex products and services offerings, and provide personalized prices and quotes, utilizing codified product and pricing information - to drive higher win rates and a more pleasurable buying experience. Conga CPQ also helps to maintain a single price book, discounting structure, and quoting structure across all channels. With an API-first approach, configuration, pricing, or quoting capabilities that can…N/A
Experlogix CPQ
Score 3.0 out of 10
Mid-Size Companies (51-1,000 employees)
Experlogix CPQ (including capabilities of the former e-Con CPQ) helps businesses sell custom products and services. No matter how many options or variations, its guided selling tools, API integrations, calculator and rules engine produce proposals that meet customer needs; it is presented as a quote-to-order tool that synchronizes front and back-office data in real-time. Explerogix CPQ aims to help agents sell more faster.N/A
Pricing
Conga CPQExperlogix CPQ (with e-Con CPQ)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Conga CPQExperlogix CPQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalRequired
Additional Details
More Pricing Information
Community Pulse
Conga CPQExperlogix CPQ (with e-Con CPQ)
Features
Conga CPQExperlogix CPQ (with e-Con CPQ)
CPQ
Comparison of CPQ features of Product A and Product B
Conga CPQ
8.5
Ratings
2% below category average
Experlogix CPQ (with e-Con CPQ)
9.2
Ratings
6% above category average
Quote sharing/sending8.80 Ratings10.00 Ratings
Product configuration8.60 Ratings10.00 Ratings
Configuration options8.60 Ratings7.40 Ratings
Pricing rules8.00 Ratings8.40 Ratings
Price adjustment8.10 Ratings10.00 Ratings
Purchase history and open contracts8.40 Ratings10.00 Ratings
Guided selling/Sales portal8.00 Ratings8.40 Ratings
CPQ reporting & analytics7.10 Ratings10.00 Ratings
CPQ-CRM integration9.30 Ratings6.70 Ratings
Attachments to quotes9.40 Ratings10.00 Ratings
Order capturing8.70 Ratings10.00 Ratings
User Ratings
Conga CPQExperlogix CPQ (with e-Con CPQ)
Likelihood to Recommend
8.4
(0 ratings)
7.7
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
6.0
(0 ratings)
-
(0 ratings)
Online Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Conga CPQExperlogix CPQ (with e-Con CPQ)
Likelihood to Recommend
Conga CPQ is flexible in the price setup. We achieve a lot of customized pricing setups using CPQ. Usage flowing into billing works well also. The Conga cart is a huge painpoint for us. We bill each route and trip we run individually so we have a very large amount of manual, complex cart configuration.
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If the business is related to a manufacturing company or a telecom I say it is the best CRM that you can use for maintaining the Product and Partners. Salesforce w-Con CPQ Salesforce provides a full package to the business to design their business with out-of-the-box functionalities. Handling of product, Orders, price book, Product details, Partners, Discounts, Billings, Subscriptions, Quantity, Volume discounts, Total price everything is handled by Salesforce with its standard objects itself. We can create fields whichever the business wants under the object and design the automation as per the needs. Capturing orders sending quotes and final billing all is automated and maintained by Salesforce itself with the automation rules. We can use Workflows to send automated emails when a particular condition is meet reducing the manual efforts. The area where Salesforce CPQ is less appropriate is in the case of marketing the products such as creating the Leads and converting them to accounts and contacts here Salesforce CPQ lags.
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Pros
  • Fully integrated with Salesforce.com. Allows for the seamless update of all objects on the SFDC platform. As primary quotes are updated, so to are the opportunities.
  • Supports integration with Avalara for Sales Tax and Docusign for E-Signature.
  • Supports the quoting of product that requires customization that results in a dynamic cost, MSRP and customer price.
  • Significant amount of R&D is being invested in to the platform. Many of the items on our wish list have already been incorporated as a standard feature or on the near term roadmap.
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  • It stores the products which the company has and from sending of quotes to delivery is taken care of by Salesforce through automation.
  • It has standard objects such as a price book which handles the price of the product and partners will be able to view the price of the product and see the quantity available for them and orders can be placed as per the price book.
  • Partner's data will be stored in the CPQ and as per the partner discount and volume discounts will be automatically provided at the final billing which is done through automation
  • Product features object will have the information of the product which business sells who's the parent is product and can give a high-level view to the customer what the product is all about. Making purchasing easy for the partner
  • Quotes and subscriptions will be managed by the CRM itself and using the automation rules the product order will be captured and product delivery will be maintained
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Cons
  • The GUI design of Apttus is configurable but prescriptive. If you want a very specific look and feel, it will take some effort to do so. There have been some modern design updates recently using AngularJS. Check it out to see if it works for you.
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  • Designer tool, it could still be friendlier.
  • UI look designing is not that easy.
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Likelihood to Renew
It is a stable repository management tool but needs to upgrade its search engine to make it more efficient and user friendly. There can be an advanced search option which allows me to find agreements based on Contract numbers, Company name and Agreement Type as well as by affiliates
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Usability
Conga CPQ is a great tool but lacks good support and [a] very limited knowledge base which doesn't include day to day errors which users face, thus leading us to support and take more time in turn. Also cart performance can be improved drastically which will enhance the user experience as the user doesn't have to wait for the pricing.
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No answers on this topic
Reliability and Availability
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
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No answers on this topic
Support Rating
We had to use an outside vendor to implement the software and we paid them for a while during the initial choppy months. I was learning as I went along and then we could occasionally reach out to Salesforce if we really needed to. I think the support is there, but you obviously have to pay for it if the admin team doesn't have enough experience.
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No answers on this topic
Online Training
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
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No answers on this topic
Implementation Rating
You need to have IT involved. The implementation partner downplayed the role that IT would have to play. We needed data migration, user set-up, customizations within Apttus for legacy migrations. Luckily we had a developer on our staff for Salesforce.com.
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Alternatives Considered
It has been too long for me to remember all the various CPQ products we evaluated. But our short list came down to Salesforce CPQ and and Conga CPQ. At the time, we considered them both pretty close to equivalent solutions for meeting our needs, so negotiation mainly came down to price of the solution, and estimates to implement. Now that we are migrating to Lightning, the balance has tipped very strongly in Salesforce CPQ's favour.
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We only used this tool but in some events, we used the internal functionality that MS CRM could provide using business rules, workflows, and form changes to support the processes. CRM has no configuration tool so a third-party tool is necessary.
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Return on Investment
  • It cost the company almost $1million in 3 years of licensing. It then cost us the business to implement it in 2.5 years over $5 million dollars internally with resourcing involved to roll out globally. There was no ROI, that was just to implement it as the business continues to not adopt the product.
  • The adoption level of the product is ~25% of the business actually using the product.
  • Business areas ended up hiring and spending something near $150k/year in human resources to use the system for the sales team because of the low adoption.
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  • More than 10 years ensuring quality quotes from the sales reps.
  • Easy copying.
  • Quick provides an good overview.
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ScreenShots

Conga CPQ Screenshots

Screenshot of Unlimited Product Capability - Can validate any combination of rules & constraints with an unlimited number of configuration attributes​.Screenshot of Model & deploy any pricing structure or strategy​ - pricing intelligence & discounting rules​ and profitability insights ​& margin visibility​Screenshot of Simple to complex product & pricing configurations​Screenshot of Helps sellers to quote accurately and spend less time selling, no matter how complex a business becomes.

Experlogix CPQ Screenshots

Screenshot of Screenshot of Screenshot of