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Act-On Software vs. Constant Contact Lead Gen & CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Act-On

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.

    $900

    per month

    Constant Contact Lead Gen & CRM

    Score8 out of 10
    Small Businesses (1-50 employees)
    Constant Contact Advanced Automation helps users to send the right message at the right time, from Social to SMS and email to ecommerce. Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. The Campaign Builder tool can help launch a multi-channel campaign across email, social, and SMS. Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to…

    $449

    per month

    Pricing
    Act-OnConstant Contact Lead Gen & CRM
    Editions & Modules
    Professional
    $900
    per month
    Enterprise
    $2,000+
    per month
    Lite
    $12
    per month
    Standard
    $35
    per month
    Premium
    $80
    per month
    Lead Gen & CRM
    Starting at $449
    per month
    Offerings
    Pricing Offerings
    Act-OnConstant Contact Lead Gen & CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise allows for much more customization, the package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required for all packages.Above pricing based on 5000 contacts.
    More Pricing Information
    Community Pulse
    Act-OnConstant Contact Lead Gen & CRM
    Considered Both Products
    Act-On
    Chose Act-On
    Act-On is easier to use than Marketo, but not as visually appealing and user-friendly as HubSpot. It's much better than Pardot, as Pardot feel clunky every step of the way. SharpSpring is comparable because of its price point but surpasses Act-On in its tools and intuitive …
    Incentivized
    Chose Act-On
    Act-On has similar features as SharpSpring, but in my opinion, delivers better. While their customer service is not excellent, it is better than my experience with SharpSpring. As for MailChimp, Act-On has more robust features. But, it is also dramatically more challenging to …
    Incentivized
    Chose Act-On
    Compared to SharpSpring, Act-On has it's act together. SharpSpring is obviously a value tool in comparison. Our major issue with SharpSpring was Salesforce integration; we constantly had issues with leads being re-uploaded, data changing or not changing when it was supposed to, …
    Incentivized
    Chose Act-On
    We use multiple platforms for different clients. SharpSpring is great for clients that are new to the content marketing game and haven't had much of a business development / CRM tracking process in place while Act-On has a more robust platform with a larger suite of options. Str…
    Constant Contact
    Chose Constant Contact Lead Gen & CRM
    Better support team, no contracts, much less of a price, similar feature set (when I first subscribed--now it has LiveChat and retargeting and more that Act-On didn't have, features seem to be constantly added). Much nicer and intuitive interface. Built-in CRM that integrates …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I find SharpSpring a lot more user-friendly than platforms like HubSpot or Act-On. I find HubSpot's interface very convoluted in places. I also feel as if HubSpot's email deliverability is not as good. Compared to the other platforms, SharpSpring's interface tends to just be a …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    We previously used the Act-On Software through a 3rd partymarketing company.The fact that SharpSpring does not require us to use a 3rd party marketing team due to ease of use as well as offer more options at a lower price made the decision to go with SharpSpring that much easier.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    HubSpot and Act-On have about the same capabilities. HubSpot has a much more expensive price model and Act-On is less expensive than HubSpot but even though more expensive. The user interface is not as clear as in SharpSpring and SharpSpring has a better integration with CRM. Ac…
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Act-On is a good tool but way too expensive in comparison to SharpSpring. Shaprspring offers all the features of Act-On at a fraction of the cost. Also, Act-On's customer support is no match for that of SharpSpring. We used Act-On for 3 years but they continued to increase …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Before using SharpSpring, we used Marketo internally. We started researching other companies when we wanted to start reselling it to clients. Marketo and Pardot's business model (at the time, may have changed) did not allow for that. Act-On and HubSpot did, but it was based on …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring is the second best for looks and ease of use (HubSpot). But, the price tag is less than 1/3 of HubSpot, so it's a small sacrifice to make to get a tool that works as powerfully. It's more intuitive and easier to manage and build in than Marketo, Pardot and Act-On. …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Marketo was too pricy and too much of a commitment

    Act-On didn't appear to have the support we were looking for
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring provides all the functionality my clients and I need most at a fraction of the cost of leading competitors. It does so in a user-friendly application with excellent self-help tools and support.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    We experienced working with other platforms in our team, reviewing and testing, in order to find the one that would optimize our workflows the most. Some of these were completely new to me (Sharpspring was one of them), but I had previous experiences with platforms like Mailchim…
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    More cost-effective, more user-friendly, and offers very similar features.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    At the end of the day, SharpSpring was cheaper, had better customer service, and a very easy interface with a huge range of capabilities. It also helps that they are always very receptive to our input for new features to add.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSping is less expensive and less complicated. Business model more suited to marketing agency.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    They are all good tools, but they are also more expensive than most clients can afford and more complex than almost any internal staff can absorb. The cost and usability of SharpSpring make them the first choice for every client we engage with and we don't show favorites. …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring is the cost performance leader -- not by a mile, by light years. The same reliable marketing automation feature set you get anywhere else for a fraction of the cost. It is the definition of a marketing technology no-brainer. Other systems do have additional modules …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I tried several platforms before deciding on SharpShpring. Most are very good and get the job done. Some are more focused on users at the enterprise level. Others on the SMB marketing. The main difference for us is that we are an agency focused on the SMB market. The …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    At first, we heavily researched Act-On, HubSpot, and Infusionsoft. Infusionsoft was fair, but not great in pricing or usability, it seems dated. HubSpot is great if you're learning how to do content marketing, but we already had that down for a few years and it required you to …
    Chose Constant Contact Lead Gen & CRM
    We looked at many MA firms, but Sharpspring works with marketing agencies almost exclusively, and really focuses on helping them sell and retain clients.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Act-OnConstant Contact Lead Gen & CRM
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Act-On Software and Constant Contact Lead Gen & CRM
    Feature
    Act-On Software
    8.6
    113 Ratings
    Constant Contact Lead Gen & CRM
    6.9
    510 Ratings
    WYSIWYG email editor9.1112 Ratings8.5470 Ratings
    Dynamic content9.192 Ratings6.0453 Ratings
    Ability to test dynamic content8.292 Ratings6.0434 Ratings
    Landing pages8.2108 Ratings7.5442 Ratings
    A/B testing9.195 Ratings6.0397 Ratings
    Mobile optimization7.1102 Ratings8.5428 Ratings
    Email deliverability reporting9.1112 Ratings7.5498 Ratings
    List management9.1111 Ratings6.5500 Ratings
    Triggered drip sequences8.287 Ratings6.0475 Ratings
    Lead Management
    Comparison of Lead Management features of Act-On Software and Constant Contact Lead Gen & CRM
    Feature
    Act-On Software
    8.6
    113 Ratings
    Constant Contact Lead Gen & CRM
    7.3
    499 Ratings
    Lead nurturing automation9.1104 Ratings7.5486 Ratings
    Lead scoring and grading9.1104 Ratings8.0492 Ratings
    Data quality management9.1102 Ratings6.0468 Ratings
    Automated sales alerts and tasks7.395 Ratings7.5464 Ratings
    Campaign Management
    Comparison of Campaign Management features of Act-On Software and Constant Contact Lead Gen & CRM
    Feature
    Act-On Software
    7.1
    77 Ratings
    Constant Contact Lead Gen & CRM
    6.5
    401 Ratings
    Calendaring6.88 Ratings6.0339 Ratings
    Event/webinar marketing7.376 Ratings7.0319 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Act-On Software and Constant Contact Lead Gen & CRM
    Feature
    Act-On Software
    9.1
    71 Ratings
    Constant Contact Lead Gen & CRM
    8.8
    379 Ratings
    Social sharing and campaigns9.169 Ratings8.5318 Ratings
    Social profile integration9.163 Ratings9.0364 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Act-On Software and Constant Contact Lead Gen & CRM
    Feature
    Act-On Software
    8.5
    114 Ratings
    Constant Contact Lead Gen & CRM
    5.0
    496 Ratings
    Dashboards8.2109 Ratings5.5488 Ratings
    Standard reports9.1112 Ratings5.5488 Ratings
    Custom reports8.284 Ratings4.0449 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Act-On Software and Constant Contact Lead Gen & CRM
    Feature
    Act-On Software
    8.3
    107 Ratings
    Constant Contact Lead Gen & CRM
    6.3
    468 Ratings
    API9.167 Ratings7.5366 Ratings
    Role-based workflow & approvals9.171 Ratings6.0404 Ratings
    Customizability7.389 Ratings5.0440 Ratings
    Integration with Salesforce.com9.165 Ratings7.5219 Ratings
    Integration with Microsoft Dynamics CRM8.135 Ratings5.099 Ratings
    Integration with SugarCRM7.128 Ratings7.091 Ratings
    User Ratings
    Act-OnConstant Contact Lead Gen & CRM
    Likelihood to Recommend
    8.2
    (219 ratings)
    8.0
    (524 ratings)
    Likelihood to Renew
    8.9
    (112 ratings)
    8.1
    (32 ratings)
    Usability
    8.2
    (33 ratings)
    7.5
    (72 ratings)
    Availability
    9.1
    (14 ratings)
    7.8
    (2 ratings)
    Performance
    8.2
    (13 ratings)
    3.2
    (2 ratings)
    Support Rating
    7.3
    (39 ratings)
    8.9
    (71 ratings)
    In-Person Training
    8.7
    (4 ratings)
    -
    (0 ratings)
    Online Training
    9.3
    (16 ratings)
    4.5
    (2 ratings)
    Implementation Rating
    8.6
    (22 ratings)
    6.5
    (10 ratings)
    Configurability
    9.1
    (1 ratings)
    4.5
    (1 ratings)
    Ease of integration
    6.4
    (2 ratings)
    4.5
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    2.9
    (2 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    1.0
    (1 ratings)