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Constant Contact Lead Gen & CRM vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact Lead Gen & CRM

    Score8 out of 10
    Small Businesses (1-50 employees)
    Constant Contact Advanced Automation helps users to send the right message at the right time, from Social to SMS and email to ecommerce. Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. The Campaign Builder tool can help launch a multi-channel campaign across email, social, and SMS. Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to…

    $449

    per month

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    Constant Contact Lead Gen & CRMSalesforce Sales Cloud
    Editions & Modules
    Lite
    $12
    per month
    Standard
    $35
    per month
    Premium
    $80
    per month
    Lead Gen & CRM
    Starting at $449
    per month
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Constant Contact Lead Gen & CRMSalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredOptional
    Additional DetailsAbove pricing based on 5000 contacts.—
    More Pricing Information
    Community Pulse
    Constant Contact Lead Gen & CRMSalesforce Sales Cloud
    Considered Both Products
    Constant Contact
    Chose Constant Contact Lead Gen & CRM
    SharpSpring from Constant Contact is more streamlined (and cost-effective), especially for smaller businesses that don't need all the complexity and confusion of bigger options like Salesforce.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Some of these other tools are "more closed" and do not allow so much customisation or you have to make ad hoc developments.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I found SharpSpring to be the easiest CRM to use. On a scale of 1 to 5, 5 being the easiest to learn and use, I'd give Salesforce a 1, SharpSpring a 5 and the others fall in between. It's customizable, it's easy to update leads, and most of all there are no quirky error …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring has way more robust marketing automation features. The only plus for Salesforce is the ability to run a report for conversations had this week and make it easy to pull up those advertiser cards. SharpSpring has a big advantage over Salesforce as far as persona …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    From my research, SharpSpring has every functionality that is needed to effectively deliver omnichannel sales and marketing solutions for most businesses. It is ahead of the market in terms of dynamic personalisation, automation, and retargeting. In terms of value for money, it …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring is much cheaper and less complicated.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I believe SharpSpring stacks up against Salesforce and HubSpot quite well and beats the price of them significantly. I am would definitely recommend anyone familiar with these sales and marketing automation platforms to give SharpSpring a try. I believe you will be quite …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring has in some way more features than the top 5 solutions, but it's way easier to use, not to mention the price. SharpSpring is almost a tenth of the price and is a monthly-based payment solution. Every other star destroyer promisess a lot of features but you need to …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    While I wasn't around when SharpSpring was chosen, I've worked with Salesforce for a number of years as well as various proprietary CRM services at other companies. While not as powerful as Salesforce in terms of capability/reporting/analytics, SharpSpring certainly brings a …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I find it more effective than Salesforce. Better reporting and more detailed data capturing. Also the ability to launch marketing campaigns and follow up. The reporting and emailing capability has been extremely effective.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring is superior in price and marketing capability. Hubspot is more user friendly, though when it comes to CRM ability. However, with SharpSpring's ability to have multiple marketing e-mail campaigns going at once, tracking all of that, and being as affordable as they …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring is comparable to Insightly, Pipedrive[,] and Zoho Assist. I'm giving the edge to SharpSpring because it's what I'm using now, it's easy to use and I like the layout, and it's easy to move leads through the sales process as well as set tasks and reminders. I much …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    There are 2 tiers of marketing automation software. Highly customizable, feature rich enterprise applications, and out of the box simpler solutions for smaller businesses. SharpSpring is unique in that is offers enterprise feature sets at the small business price point.

    For …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I've selected SharpSpring because they have a more complete platform with marketing automation, social media integration, a lot of API integrations and finishing with a great sales CRM solution. All others softwares that we have at our disposal right now have only some features …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Salesforce was a lot more expensive than SharpSpring and they didn't give us the ability to white label clients. We were looking for a CRM system and we found that SharpSpring had a lot of integrations and features that are all in one. Their customer service was a lot better …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Lower cost - higher-value solution with a focus on marketing automation with core CRM capabilities. It is a simpler solution because it focuses on the essentials. They have several features that exceed the competition. Their visualizations and Ux around workflow automation, …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I think SharpSpring is overall a better option, especially for mid-size businesses. The platform is much less costly than Salesforce and depending on your contact list, can be less costly than HubSpot as well. The features are great and it allows you to grow with it as your …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I have used Salesforce before, but Sharpspring is much better designed for a marketing agency.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I like the simplicity of SharpSpring vs. Salesforce and the more robust set of marketing automation features vs. Zoho
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring offers 3x the functionality for 10% of the cost.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I have run multiple compare/contrast consultation scenarios for SMB clients and SharpSpring delivers the greatest functionality for the money. We support clients on HubSpot and Salesforce as well. In very large enterprises Salesforce is often already installed or makes sense; …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Far better user interface and support team. It seems like those who have used both see the two as night and day. SharpSpring seems like it's the future, especially since it's not built on "old bones."
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Salesforce would have been a stronger CRM, perhaps. But they required the purchase of Pardot before they could provide the marketing intelligence tools we needed, and Pardot is expensive. In the end, we needed strong, scalable marketing intelligence and enough CRM capability to …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I've personally used HubSpot and Salesforce in the past. While I liked the other platforms, there were almost too many features available and that made it easy to get lost on the platforms. Salesforce, of course, is a monster of a platform that sometimes feels like you need a …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring offers nearly all the features that the competitors do at a fraction of the price. Also, SharpSpring is far more economical than any of the competitors. However, even if price was no object, SharpSpring is more user-friendly, has a more logical interface, and has …
    Incentivized
    Salesforce
    Chose Salesforce Sales Cloud
    I wasn't involved in the decision to choose [Salesforce.com] but I know that in at least one of the organizations I worked in that chose it, the analytics and reporting functionality it provides a large sales organization are second to none. It also allows for a wide variety …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Constant Contact Lead Gen & CRMSalesforce Sales Cloud
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    6.9
    510 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    WYSIWYG email editor8.5470 Ratings00 Ratings
    Dynamic content6.0453 Ratings00 Ratings
    Ability to test dynamic content6.0434 Ratings00 Ratings
    Landing pages7.5442 Ratings00 Ratings
    A/B testing6.0397 Ratings00 Ratings
    Mobile optimization8.5428 Ratings00 Ratings
    Email deliverability reporting7.5498 Ratings00 Ratings
    List management6.5500 Ratings00 Ratings
    Triggered drip sequences6.0475 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    7.3
    499 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Lead nurturing automation7.5486 Ratings00 Ratings
    Lead scoring and grading8.0492 Ratings00 Ratings
    Data quality management6.0468 Ratings00 Ratings
    Automated sales alerts and tasks7.5464 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    6.5
    401 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Calendaring6.0339 Ratings00 Ratings
    Event/webinar marketing7.0319 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    8.8
    379 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Social sharing and campaigns8.5318 Ratings00 Ratings
    Social profile integration9.0364 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    5.0
    496 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Dashboards5.5488 Ratings00 Ratings
    Standard reports5.5488 Ratings00 Ratings
    Custom reports4.0449 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    6.3
    468 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    API7.5366 Ratings00 Ratings
    Role-based workflow & approvals6.0404 Ratings00 Ratings
    Customizability5.0440 Ratings00 Ratings
    Integration with Salesforce.com7.5219 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM5.099 Ratings00 Ratings
    Integration with SugarCRM7.091 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management00 Ratings9.3261 Ratings
    Workflow management00 Ratings8.3252 Ratings
    Territory management00 Ratings7.7204 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.7238 Ratings
    Contract management00 Ratings7.9209 Ratings
    Quote & order management00 Ratings7.7192 Ratings
    Interaction tracking00 Ratings8.8223 Ratings
    Channel / partner relationship management00 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management00 Ratings8.397 Ratings
    Call center management00 Ratings7.878 Ratings
    Help desk management00 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management00 Ratings8.5234 Ratings
    Email marketing00 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management00 Ratings8.9231 Ratings
    Billing and invoicing management00 Ratings7.774 Ratings
    Reporting00 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting00 Ratings8.1223 Ratings
    Pipeline visualization00 Ratings8.1242 Ratings
    Customizable reports00 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields00 Ratings9.0244 Ratings
    Custom objects00 Ratings9.0233 Ratings
    Scripting environment00 Ratings8.2173 Ratings
    API for custom integration00 Ratings8.6203 Ratings
    Security
    Comparison of Security features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability00 Ratings8.9215 Ratings
    Role-based user permissions00 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data00 Ratings8.9154 Ratings
    Social engagement00 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation00 Ratings8.4208 Ratings
    Compensation management00 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Constant Contact Lead Gen & CRM and Salesforce Sales Cloud
    Feature
    Constant Contact Lead Gen & CRM
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access00 Ratings7.9227 Ratings
    User Ratings
    Constant Contact Lead Gen & CRMSalesforce Sales Cloud
    Likelihood to Recommend
    8.0
    (524 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    8.1
    (32 ratings)
    10.0
    (58 ratings)
    Usability
    7.5
    (72 ratings)
    9.4
    (121 ratings)
    Availability
    7.8
    (2 ratings)
    9.8
    (27 ratings)
    Performance
    3.2
    (2 ratings)
    9.0
    (18 ratings)
    Support Rating
    8.9
    (71 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    4.5
    (2 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    6.5
    (10 ratings)
    2.4
    (18 ratings)
    Configurability
    4.5
    (1 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    4.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    2.9
    (2 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)