| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Constant Contact | Score7.7 out of 10 | N/A | Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses. | $12 per month |
 VerticalResponse | Score10 out of 10 | N/A | VerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis. | $9 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | The SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages. | — | ||||||||||||||
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| Constant Contact | VerticalResponse | |
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| Considered Both Products | Chose Constant Contact Constant contact is the winner. It has all the features & functionality we want, and it is very user friendly. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Constant Contact Constant Contact has long been an industry leader for email campaign and list management. It's reliable and a great go-to for many of our clients. MailChimp is most likely its biggest competitor in my opinion, giving Constant Contact a literal run for its money with equivalent … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Constant Contact Constant Contact and Vertical Response were on my shortlist. Ultimately I chose Constant Contact because of budget and functionality. | Chose VerticalResponse In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose VerticalResponse Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose VerticalResponse Vertical Response was already in use when I joined the organization. It was selected for affordability. In comparison to other email marketing platforms, it was harder to use for an end user, but we were able to hire a developer to create some custom templates, and that worked … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose VerticalResponse VR, MailChimp and Constant Contact all provide similar experience and provide the same function. I use many different tools. |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Constant Contact | VerticalResponse | |
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| Likelihood to Recommend | 8.3 | 10.0 |
| Likelihood to Renew | 9.9 | 8.6 |
| Usability | 9.0 | 9.0 |
| Availability | 9.0 | 10.0 |
| Performance | 10.0 | 10.0 |
| Support Rating | 10.0 | 8.0 |
| Online Training | 10.0 | 9.0 |
| Implementation Rating | 10.0 | 10.0 |
| Configurability | 10.0 | - |
| Product Scalability | 10.0 | - |
