Copper vs. Less Annoying CRM

Less Annoying CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Copper	Score 5.0 out of 10	N/A	Copper is a customer relationship management (CRM) built as an integration into Google Apps.	$9 per month per user
Less Annoying CRM	Score 9.7 out of 10	N/A	Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.	$15 per month per user

Pricing

Copper

Less Annoying CRM

Editions & Modules

Starter - Paid Annually: $9.00
per month per user
Basic - Paid Annually: $23.00
per month per user
Professional - Paid Annually: $59.00
per month per user
Business - Paid Annually: $99.00
per month per user

Always: $15
per month per user

Offerings

Pricing Offerings
Copper	Less Annoying CRM
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Up to 15% discount for annual pricing.

The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

More Pricing Information

Community Pulse
	Copper	Less Annoying CRM
Considered Both Products	Copper Verified User Anonymous Chose Copper It's the perfect bridge between advance for our needs, and simple for our team to actually use it, and learn it quickly. Incentivized Helpful? Moriah Bacus, CAPM Accountability Coach + Project Manager Chose Copper Unlike Copper, I find Hubspot not as intuitive when it comes to their dashboard and customization. Copper offers much better value without having to pay for multiple add-on modules. Incentivized Helpful? Verified User Anonymous Chose Copper We outgrew pipedrive and moved into Copper. After about a few years our sales teams grew and we needed a global slution for all teams across the globe, hence, moved into Hubspot. Incentivized Helpful? Verified User Anonymous Chose Copper I have only watched reviews of a few other CRMs before seeing Copper so I was lucky enough to find Copper early on in the search. Incentivized Helpful? Verified User Anonymous Chose Copper Much prefer Zoho based on the full spectrum of items Zoho offers Incentivized Helpful? MC Mark Caliendo Director of Sales Chose Copper In all fairness, other CRM tools I have used were set up by a corporate IT person who knew much more than I do about programming. Therefore, those were easy to use and had the features I expected them to have. Whereas I, with minimal IT experience, set up Copper by myself. It … Incentivized Helpful? Verified User Anonymous Chose Copper We selected Copper over these other CRMs mainly because of its ability to integrate with Google Workspace. Members of our team have used Salesforce in the past and found it to be a nightmare to work with/on. Candidly, Copper doesn't fill all of our needs so we supplement that … Incentivized Helpful? JT Jason Tenzer President Chose Copper When I switched from being an employee to employer, one of my first tasks was to find a CRM that was suitable for me. Moving from Pipedrive to Copper was an easy decision. I only needed a place to store my contacts, have a great calendar, and be able to email directly from … Incentivized Helpful? Robert Mann CEO Chose Copper Much less expensive and easier to set and use than Salesforce. We did not evaluate other systems. Incentivized Helpful? Ben J. Varghese Manager, Sales Readiness Chose Copper The software is designed to mimic the look of Google products. This makes it easy to use for people already familiar with Google products. It syncs with G Suite apps like Google Contacts and Google Calendar, and it is directly accessible from Gmail. It appears as a sidebar … Incentivized Helpful? Nathan Young Managing Director Chose Copper Copper is cheaper than Hubspot if you have a lower amount of users and still need advanced features. However, the TERRIBLE customer service and DECEPTIVE cancellation policy should make you think twice before trying to save a few bucks. Incentivized Helpful? Jay Werth Partner / Campaign Manager Chose Copper I selected Copper because of its interface with all things Google, specifically the sync feature for calendar and capture of email correspondence. It made sense to use Copper because our corporate communications is built on the Google platform. Bloomerang is an excellent tool … Incentivized Helpful? Kelly Wasden Sr. Account Executive Chose Copper More complete than SugarCRM by a long shot with reporting and ability to seamlessly integrate with ANYTHING at all. Less complicated than Salesforce Lightning from implementation and maintenance but Copper lacks deep customization ability and sheer size. Zoho CRM is a dying CRM … Incentivized Helpful? Chris Kirksey Founder, CEO Chose Copper Copper is right in the middle in terms of price when comparing other CRMs, which is actually pretty awesome because I've used about 10 other CRM's and I've never been happy until I started using Copper. Pipedrive was very competitively priced, but I couldn't stand the UI. … Incentivized Helpful? Sam Lepak Head of Digital Marketing Chose Copper I didn't have much authorization in the selection of Copper, however, I have looked into switching costs and leaving Copper due to their limited workflow automations. Hubspot and Salesforce look more robust and integrated with our other marketing tools. We are too sunk in with … Incentivized Helpful? Verified User Anonymous Chose Copper Copper is simple and free, and we didn’t have a need for a more elaborate CRM that didn’t have event specific features. We do utilize a more specific marketing flow for drip campaigns but for basic email tracking for sales, Copper does what it needs to. Incentivized Helpful? Erik Viager Manager, Business Development Chose Copper For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much … Incentivized Helpful? Scott Entwistle Founder Chose Copper ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people … Incentivized Helpful? Verified User Anonymous Chose Copper ProsperWorks had the robust Google Apps integration, Forecasting, Roles/Permissions, and Opportunity Tracking and the price point was right for us. All of the other softwares we evaluated (except Salesforce) where missing one or more of the features. We didn't go with … Incentivized Helpful? Daniel Coburn COO (Chief Operating Officer) Chose Copper It is a very powerful tool to the level of Sugar and SalesForce. With its tight integration, as a Google product, it is seamless and really assists in managing communication with clients. While Zoho offers a great low-cost solution, ProsperWorks definitely hits the mark for … Incentivized Helpful? Verified User Anonymous Chose Copper We selected to test ProsperWorks and then switched back to Insightly because we had workflows set up and training created specific to Insightly. The cost for Prosperworks with fewer features than our current CRM made it easy to decide to switch back, at least for now. We might … Incentivized Helpful? Verified User Anonymous Chose Copper I find Sales Force to be way more complex than my needs. Sales Force is difficult to configure, It is expensive, and not user friendly. I currently use both products daily. Incentivized Helpful? SM Scott McCusker, MBA Owner Chose Copper Copper was a huge step up from other systems we have used given its easy to use interface. Incentivized Helpful? Verified User Anonymous Chose Copper We did not evaluate anything else - I wasn’t a part of the decision to purchase Incentivized Helpful? Verified User Anonymous Chose Copper The story of this review, Monday.com features should be replicated across Copper. Incentivized Helpful?	Less Annoying CRM BH Bob Hastings CEO Chose Less Annoying CRM Less Annoying CRM has such a small learning curve compared to all of the others. Incentivized Helpful? Dennis Hennessy President Chose Less Annoying CRM Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things … Incentivized Helpful? Henrik Kjellberg Sales Director Chose Less Annoying CRM No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you … Incentivized Helpful? Verified User Anonymous Chose Less Annoying CRM Simpler and more versatile than Pipedrive, where I actually get to speak with a customer service rep rather than be provided instructional recorded videos when I need help. Incentivized Helpful? Ginny Schlosser, MBA Investment Advisor Representative Chose Less Annoying CRM ease of use, fixed monthly fee, customer support Incentivized Helpful? MS Marty Slone Executive Director WARRIORS SOAR Chose Less Annoying CRM I used Salesforce in the past when I worked for a large corporation. Less Annoying CRM seems to be more user friendly and very simple to implement Incentivized Helpful? Dr. Jim Salvucci President Chose Less Annoying CRM The name says it all. Less Annoying CRM is less annoying. I don't have to invest vast amounts of time learning or bypassing features I will never use. I don't have to pay for those features either. Less Annoying CRM is much more intuitive, so I don't have to waste type learning … Incentivized Helpful? Judy Tebow Owner Chose Less Annoying CRM We chose Less Annoying CRM because when searching for a good CRM, we found this program had everything we needed at an affordable rate. When you are a private business owner, you have several business expenses, so to get everything we needed in the price range that was also … Incentivized Helpful? PB Paul Burch Business Development Chose Less Annoying CRM HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you … Incentivized Helpful? Michael Cline Sales Chose Less Annoying CRM All others were way too complicated for our needs Incentivized Helpful? DF Dave Fisk Sales Chose Less Annoying CRM Insightly turned out to be so rigid, it did not meet our needs. They were very hard to get in contact with, never by placing a call. And they have questionable business practices, forced us into paying for another year of service we had no intention of using. Their product … Incentivized Helpful? W. Pierce Johnson Owner Chose Less Annoying CRM I stopped using Salesforce because it has way too much stuff in it that I would never use. I consider LACRM a client management tool as well as a CRM, I don't need it to follow trends, forecast, or mass email. I am sure it may have some capabilities of these features but I will … Incentivized Helpful? Kevin Kalbac Agency Sales Manager Chose Less Annoying CRM I used ACT! heavily in the 1990's to great success in my sales/account management job. It was a great tool at the time. But it seems ACT! hasn't kept up with the market and the current reviews reflect it - "clunky," "out of date," "cumbersome" were common in many of the … Incentivized Helpful? SF Stacy Feeney Sales Chose Less Annoying CRM I did not like Salesforce because it was over engineered for what a sales person. The cells were too small to read easily when entering contacts. There were lots of irrelevant cells in the contact form. Required fields (I know this was our administrator) were excessive and not … Incentivized Helpful? SK Susan Kimelman Event Director Chose Less Annoying CRM Easier, less expensive, easy to implement, great training. Incentivized Helpful? DG Danny Garcia CEO (Chief Executive Officer) Chose Less Annoying CRM keap does better if you want to spend the money to create fully automated campaigns. If you want a CRM that helps manage prospect and clients Less Annoying CRM wins Incentivized Helpful? Lafayette SIlva National Operations Manager Chose Less Annoying CRM Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and … Incentivized Helpful? Patrick Grogan Broker Chose Less Annoying CRM I chose Less Annoying CRM based on the price at first. Incentivized Helpful? Gray Kinney Owner Chose Less Annoying CRM LAC Is non-bloatware, I dod not need the whole house, just the kitchen sink! Incentivized Helpful? DL Darrell Linderman Sales Manager Chose Less Annoying CRM We just felt like ACT was being to feel archaic and simply for storage of information. I was tasked with finding an alternative, and found Less Annoying CRM while searching and comparing options. This will probably be my lasting legacy long after I retire from the company! … Incentivized Helpful? Verified User Anonymous Chose Less Annoying CRM I have used 5 separate CRM's in my career and Less Annoying CRM is the best due to it's simplicity and scope of knowledge that can be stored and retrieved. The amazing thing is it COSTS LESS. Tech support is great and you don't need to hire an outside firm to fix or set up … Incentivized Helpful? Verified User Anonymous Chose Less Annoying CRM We looked at Industry CRM software but they were all too complicated and difficult to navigate and needed extensive training, Incentivized Helpful? Melissa Stockton Partner Chose Less Annoying CRM It was 4 years ago, I do not remember what we evaluated. Incentivized Helpful? Charles Harte President Chose Less Annoying CRM Less Annoying CRM is far less expensive and not burdened with lots of useless (for me) features. It has exactly what I need and is very easy to use. Further, tech support is easily accessed and available. Incentivized Helpful? Kira Solomon Owner & Travel Professional Chose Less Annoying CRM It's much more easy to navigate. Better website. Better overall look. More organized. Incentivized Helpful?

Features

Copper

Less Annoying CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Copper 3.1 Ratings 85% below category average	Less Annoying CRM 9.2 Ratings 18% above category average
Customer data management / contact management	6.00 Ratings	10.00 Ratings
Workflow management	1.00 Ratings	8.60 Ratings
Territory management	5.00 Ratings	8.80 Ratings
Opportunity management	6.00 Ratings	10.00 Ratings
Integration with email client (e.g., Outlook or Gmail)	1.00 Ratings	8.90 Ratings
Contract management	5.20 Ratings	9.00 Ratings
Quote & order management	2.00 Ratings	8.80 Ratings
Interaction tracking	1.00 Ratings	10.00 Ratings
Channel / partner relationship management	1.00 Ratings	9.10 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Copper 1.4 Ratings 137% below category average	Less Annoying CRM 10.0 Ratings 28% above category average
Case management	1.20 Ratings	10.00 Ratings
Call center management	1.50 Ratings	00 Ratings
Help desk management	1.60 Ratings	10.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Copper 2.4 Ratings 104% below category average	Less Annoying CRM 8.8 Ratings 15% above category average
Lead management	3.40 Ratings	8.90 Ratings
Email marketing	1.40 Ratings	8.60 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Copper 1.9 Ratings 120% below category average	Less Annoying CRM 9.1 Ratings 18% above category average
Task management	2.00 Ratings	10.00 Ratings
Billing and invoicing management	1.70 Ratings	00 Ratings
Reporting	2.00 Ratings	8.20 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Copper 3.3 Ratings 79% below category average	Less Annoying CRM 9.1 Ratings 18% above category average
Forecasting	3.00 Ratings	9.20 Ratings
Pipeline visualization	4.00 Ratings	9.00 Ratings
Customizable reports	3.00 Ratings	9.00 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Copper 3.6 Ratings 70% below category average	Less Annoying CRM 9.0 Ratings 18% above category average
Custom fields	3.00 Ratings	9.10 Ratings
Custom objects	3.40 Ratings	00 Ratings
Scripting environment	4.10 Ratings	8.90 Ratings
API for custom integration	4.00 Ratings	9.10 Ratings

Security

Comparison of Security features of Product A and Product B
	Copper 6.9 Ratings 19% below category average	Less Annoying CRM 9.9 Ratings 17% above category average
Single sign-on capability	8.70 Ratings	00 Ratings
Role-based user permissions	5.00 Ratings	9.90 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	Copper 2.0 Ratings 114% below category average	Less Annoying CRM - Ratings
Social data	2.00 Ratings	00 Ratings
Social engagement	2.00 Ratings	00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Copper 2.0 Ratings 114% below category average	Less Annoying CRM 8.2 Ratings 11% above category average
Marketing automation	3.00 Ratings	8.20 Ratings
Compensation management	1.00 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Copper 7.9 Ratings 7% above category average	Less Annoying CRM 9.7 Ratings 28% above category average
Mobile access	7.90 Ratings	9.70 Ratings

Best Alternatives
	Copper	Less Annoying CRM
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
Enterprises	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Copper	Less Annoying CRM
Likelihood to Recommend	5.0 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (0 ratings)
Usability	5.0 (0 ratings)	10.0 (0 ratings)
Support Rating	1.9 (0 ratings)	9.4 (0 ratings)
Implementation Rating	- (0 ratings)	9.1 (0 ratings)

User Testimonials
	Copper	Less Annoying CRM
Likelihood to Recommend	Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there. Incentivized Verified User Anonymous Read full review	Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised Henrik Kjellberg Sales Director Read full review
Pros	The Google integration and Chrome extension automatically tracks and updates prospect and lead activity in the CRM. Data entry is simplified. Copper is a very user-friendly CRM with the ability to create custom fields, multiple pipelines, sales stages, etc. It is truly customizable and far less complex than other CRMs I have used in the past. Copper makes it simple to add leads manually, through Gmail or using a template and uploading a large list. Great support. We are very happy with our account management team and they strive to make sure we are getting the most out of the platform. Pricing is very competitive. Incentivized Erik Viager Manager, Business Development Read full review	Simple, intuitive usage Daily agenda emails Ease of moving calendar / action items around, closing out Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone! Kevin Kalbac Agency Sales Manager Read full review
Cons	Window change: for mobile - when you tap on a card from a pipeline it takes you to the lead’s basic info. I wish it would immediately just open all activities so I can quick see notes I usually use Copper on the go. When you open the Copper app, it immediately opens a collab window. I wish it had some sort of easy dashboard….plus a notes area. I open Copper on mobile to quickly search for someone’s name or to take quick notes from a sales meeting MG michael garcia Sales Executive Read full review	The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended. I really don't have anything else to add. LACRM is perfect for us. Jenny Steadman Publisher/Owner Read full review
Likelihood to Renew	No answers on this topic	Excellent product which meets my needs of a complex industry W. Pierce Johnson Owner Read full review
Usability	I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge. Incentivized JT Jason Tenzer President Read full review	I knew nothing about CRMs, and within a day of purchasing Less Annoying CRM, I was able to set up my contacts list with custom fields. After a brief call to Customer Service, I was able to set up my first pipelines and understand how to use them. This CRM is so simple to use, and extremely versatile. Incentivized Carolyn Cates Songwriter Read full review
Support Rating	It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments. Incentivized Ben J. Varghese Manager, Sales Readiness Read full review	Customer support is fantastic with these guys, they’re always very prompt to answer, and the team is very personable and easy to work with. I can’t really say much more than that, my interactions have been fairly limited, but what interactions I had, I can see without a shadow of a doubt they were very enjoyable and swift in resolving my issues. Lafayette SIlva National Operations Manager Read full review
Implementation Rating	No answers on this topic	After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed W. Pierce Johnson Owner Read full review
Alternatives Considered	In all fairness, other CRM tools I have used were set up by a corporate IT person who knew much more than I do about programming. Therefore, those were easy to use and had the features I expected them to have. Whereas I, with minimal IT experience, set up Copper by myself. It works very well for what we do, so it is a very user-friendly program. MC Mark Caliendo Director of Sales Read full review	Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things to show how smart the engineers that designed it were. Dennis Hennessy President Read full review
Return on Investment	The ability to nurture abandoned prospects via Sequences has proven to be a great tool for our Business Development Team. Rather than leaving the nurturing to Marketing, the BD Team is able to play a more active role in reviving abandoned Opportunities with a higher potential for conversion to clients. Probably the biggest positive impact Copper has had for our company is its ability to export to Sheets. As a financial services company, we live inside of spreadsheets and are constantly crunching numbers. Being able to pull important data out of Copper and into a tool like sheets has allowed us to create a robust series of charts and metrics enabling us to tweak our performance for the better. The biggest negative impact Copper has had on our overall business might be in the inability to track interactions between members of our company that don't have Copper licenses. While we don't need every member of our company to use all of the features within the CRM platform, the lack of email tracking for all people within our company causes the interaction counts for prospects/clients to be skewed and not reflect the true count of total interactions. Incentivized Verified User Anonymous Read full review	Not just storage of information, but utilizing that information to build stronger relationships with clients Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales! DL Darrell Linderman Sales Manager Read full review
ScreenShots		Less Annoying CRM Screenshots