Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Crazy Egg | Score8.1 out of 10 | N/A | Crazy Egg is a heat map web analytics product. | $24 per month |
UserTesting | Score8 out of 10 | N/A | UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale. | N/A |
| Crazy Egg | UserTesting | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Crazy Egg | UserTesting | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Crazy Egg | UserTesting | |
|---|---|---|
| Likelihood to Recommend | 7.3 | 8.1 |
| Likelihood to Renew | 8.5 | 8.4 |
| Usability | 6.0 | 8.1 |
| Availability | 7.1 | 9.1 |
| Performance | 2.0 | 9.1 |
| Support Rating | 5.0 | 8.3 |
| Online Training | 10.0 | - |
| Implementation Rating | 9.2 | 4.6 |
| Configurability | - | 7.3 |
| Product Scalability | 9.8 | 7.3 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |