TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crazy Egg

    Score8.1 out of 10
    N/ACrazy Egg is a heat map web analytics product.

    $24

    per month

    UserTesting

    Score8 out of 10
    N/AUserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.N/A
    Pricing
    Crazy EggUserTesting
    Editions & Modules
    Crazy Egg
    $24.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Crazy EggUserTesting
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Crazy EggUserTesting
    Considered Both Products
    Crazy Egg
    Chose Crazy Egg
    I will say that I didn't evaluate or select Crazy Egg, it's been a legacy tool that has been at the company before me. Honestly, we're not even sure of all of the features/functionality that we can use. Me, as a UXR, I think there are some other tools that would help me more in …
    Incentivized
    UserTesting
    Chose UserTesting
    The real-time data from FullStory is great and we wish UT had a similar feature, but the ease of setting up individual tests and qualitative feedback is more important for us at this stage. We chose UT over FS when our budget forced us to drop one.
    Incentivized
    Chose UserTesting
    When we selected UserTesting four years ago there really weren't any strong competitors that we were able to identify.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Crazy EggUserTesting
    Likelihood to Recommend
    7.3
    (34 ratings)
    8.1
    (179 ratings)
    Likelihood to Renew
    8.5
    (14 ratings)
    8.4
    (8 ratings)
    Usability
    6.0
    (8 ratings)
    8.1
    (157 ratings)
    Availability
    7.1
    (4 ratings)
    9.1
    (1 ratings)
    Performance
    2.0
    (2 ratings)
    9.1
    (1 ratings)
    Support Rating
    5.0
    (7 ratings)
    8.3
    (157 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (3 ratings)
    4.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    9.8
    (2 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)