Datto Autotask PSA vs. N-able MSP Manager
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Autotask PSA | Score8.9 out of 10 | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A |
N-able MSP Manager | Score10 out of 10 | N/A | N-able™ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be… | N/A |
| Autotask PSA | N-able MSP Manager | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Autotask PSA | N-able MSP Manager | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 4.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | - |
| Support Rating | 8.4 | 3.9 |