Deputy vs. Paypro Workforce Management

[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].

Incentivized

Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.

Incentivized

• Timesheet scheduling & alerting employees of schedules
• Ease of use - the guys can easily clock in and out and adjust time sheets as needed
• Communication with our accounting package - it integrates seamlessly with Xero and speeds up payroll significantly.

Incentivized

• Reports, building/adding to reports, and exporting to Excel was a plus
• The search bar was always on the screen to search any employee--very accessible
• Viewing employee information and pay history was very accessible and can be customized
• Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending

Incentivized

• Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
• Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
• An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?

Incentivized

• Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
• Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
• Integration within the system. There are times when you change the information in the system then it randomly changes another section.

Incentivized

The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees

Incentivized

We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.

Incentivized

The fact that my older staff, that do not know how to use a computer, can accurately clock in and out, request time off, and view their schedules, shows how easy Deputy is to use. The app you can download on your phone, it makes these actions, even more, user-friendly.

Incentivized

The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.

Incentivized

We have never had a problem with deputy being unavailable

Incentivized

Everything is quick and easy

Incentivized

Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted

Incentivized

Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.

Incentivized

It was super easy and quick

Incentivized

Did a great job of getting us up to speed with their online documentation.

Incentivized

I was told that deputy and Xero would interact and that I could do automated payslips and that’s true but they don’t [separate weekdays] and weekends which attract different pay grades. When trying to troubleshoot there has never been a solution.

Incentivized

The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!

Incentivized

Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking failed to include these essential features. Furthermore, Deputy archives employee scheduling data and timesheets indefinitely even after the employee leaves, so that you have a record as required by law. We highly recommend Deputy.

Incentivized

Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.

Incentivized

We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.

Incentivized

• Hundreds of man-hours saved monthly that previously was spent on recording hours work.
• Holiday management is very clear and support fair treatment of staff.
• The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.

Incentivized

• Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
• It's cheaper than other payroll company.

Incentivized