Deputy vs. When I Work

Deputy

467 Reviews and Ratings

When I Work

65 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Deputy	Score7 out of 10	Small Businesses (1-50 employees)	Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…	$2.50 per user
When I Work	Score8.7 out of 10	N/A	When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.	$2.50 per month per user

Pricing

Deputy

When I Work

Scheduling Only: $2.50
per user
Scheduling, Time and Attendance: $4.50
per user
Enterprise: Custom pricing for enterprise clients
per user

Essentials: $2.50
per month per user
Essentials + Attendance: $4
per month per user
Pro: $5
per month per user
Pro + Attendance: $7
per month per user
Premium: $8
per month per user
Premium + Attendance: $10
per month per user

Pricing Offerings
Deputy	When I Work
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

Optional

No setup fee

—

—

Community Pulse
Key User Insights
	Deputy	When I Work
Considered Both Products	Deputy Verified User Chose Deputy We only had When I Work for employees to enter their hours. The functions of Deputy is way better and all employees think that it is much easier to use. It is now a year since we changed to Deputy, so I don't know if the other app has improved, but at the time Deputy was … Incentivized Helpful? Matthew McDermott Managing Partner in Corporate at Vittorio Menswear & Tuxedo (Retail, 11-50 employees) Chose Deputy We did a trial of When I Work prior to implementing Deputy. Although it has been a few years, it didn't seem to have the same features and functionality as Deputy, although our pricing was less with When I Work if I recall. It may have changed since then so they are probably … Incentivized Helpful? Verified User Chose Deputy It has been several years since I used it When I Work, so it's likely that they have changed since we made the switch. At the time we stopped using them because we found their leave policies were difficult to use and we were running into trouble with easily releasing and … Incentivized Helpful? Verified User Chose Deputy The products are similar, but I liked Deputy's payroll integration better, and our national co-op network negotiated better pricing with Deputy than I could get with When I Work. Incentivized Helpful? Verified User Chose Deputy We moved to Deputy from When I Work as notifications weren’t reliable. Incentivized Helpful? Verified User Chose Deputy I am not quite sure about this. I did not get to use when to work a lot. Incentivized Helpful? Verified User Chose Deputy We chose Deputy because of its smoother integration with ADP. Incentivized Helpful? Spencer Jones Owner in Finance and Accounting at Proact CFO (Accounting, 1-10 employees) Chose Deputy The return on investment is quick at Deputy's price point. It is a simple app compared to the other options available and results in a quicker onboarding. Incentivized Helpful? Nik Lyons Business Development Manager at sixt5 Productions (Events Services, 11-50 employees) Chose Deputy Multi-location support on deputy is much better staff app is much more comprehensive payroll/timesheet management and export to XERO is much better in Deputy. Incentivized Helpful? Tammy Langdon COO (Chief Operating Officer) in Corporate at Harness Health Partners (Health, Wellness and Fitness, 201-500 employees) Chose Deputy I felt Deputy had the best pricing and functionality as well as the ability to set up the scheduler by myself. I found it easy to use for both Administrators of the product and end users. I looked at a number of other solutions, but needed an immediate solution and Deputy fit … Incentivized Helpful? Sander Kallshian Owner in Research & Development at Seattle Seed Company (Wholesale, 1-10 employees) Chose Deputy Deputy was easier and more affordable than other solutions given the feature set and ease of implementation. Incentivized Helpful?	When I Work No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Deputy

When I Work

Comparison of Workforce Management Software Features features of Deputy and When I Work
Feature	Deputy 6.0 1 Ratings	When I Work - Ratings
Scheduling and Shift Management	8.01 Ratings	00 Ratings
Workforce Reporting and Analytics	5.01 Ratings	00 Ratings
Workforce Compliance Monitoring	9.01 Ratings	00 Ratings
Mobile Accessibility	10.01 Ratings	00 Ratings
Task Assignment and Tracking	5.01 Ratings	00 Ratings
Forecasting and Resource Planning	3.01 Ratings	00 Ratings
Staffing Forecasting and Resource Planning	3.01 Ratings	00 Ratings
Shift Swapping and Time-Off Requests	5.01 Ratings	00 Ratings

User Ratings
	Deputy	When I Work
Likelihood to Recommend	7.7 (409 ratings)	10.0 (25 ratings)
Likelihood to Renew	8.8 (46 ratings)	10.0 (1 ratings)
Usability	9.1 (404 ratings)	9.0 (1 ratings)
Availability	9.5 (5 ratings)	- (0 ratings)
Performance	9.2 (5 ratings)	- (0 ratings)
Support Rating	8.4 (30 ratings)	8.7 (19 ratings)
In-Person Training	10.0 (1 ratings)	- (0 ratings)
Online Training	10.0 (2 ratings)	- (0 ratings)
Implementation Rating	6.2 (398 ratings)	8.0 (1 ratings)
Configurability	7.8 (6 ratings)	- (0 ratings)
Ease of integration	6.7 (3 ratings)	- (0 ratings)
Product Scalability	9.3 (5 ratings)	- (0 ratings)
Vendor post-sale	9.0 (5 ratings)	- (0 ratings)
Vendor pre-sale	8.8 (5 ratings)	- (0 ratings)