Dialpad Connect vs. Webex App

Dialpad Connect

498 Reviews and Ratings

Webex App

1,624 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dialpad Connect	Score8.1 out of 10	N/A	Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.	$27 per month
Webex App	Score8.3 out of 10	N/A	The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.	$0 user/month

Pricing

Dialpad Connect

Webex App

Standard: $27
per month per user
Pro: $35
per month per user
Enterprise: Contact sales team
per user/per month

Basic Plan: $0.00
user/month
Meet Plan: $13.50
user/month
Meet + Call Plan: $25.00
user/month
Enterprise Plan: Contact Sales

Pricing Offerings
Dialpad Connect	Webex App
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

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Features

Dialpad Connect

Webex App

Comparison of Performance & Compatibility of Online Events Software features of Dialpad Connect and Webex App
Feature	Dialpad Connect 8.3 62 Ratings	Webex App - Ratings
High quality audio	8.461 Ratings	00 Ratings
High quality video	8.236 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Dialpad Connect and Webex App
Feature	Dialpad Connect 8.3 37 Ratings	Webex App - Ratings
Calendar integration	8.431 Ratings	00 Ratings
Meeting initiation	7.927 Ratings	00 Ratings
Record meetings / events	8.731 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Dialpad Connect and Webex App
Feature	Dialpad Connect 8.2 20 Ratings	Webex App - Ratings
Live chat	8.220 Ratings	00 Ratings

Comparison of Online Events Security features of Dialpad Connect and Webex App
Feature	Dialpad Connect 8.0 35 Ratings	Webex App - Ratings
User authentication	7.828 Ratings	00 Ratings
Participant roles & permissions	8.233 Ratings	00 Ratings

Comparison of Cloud PBX features of Dialpad Connect and Webex App
Feature	Dialpad Connect 8.2 56 Ratings	Webex App - Ratings
Hosted PBX	8.227 Ratings	00 Ratings
Multi-level Interactive Voice Response (IVR)	7.833 Ratings	00 Ratings
Directory of employee names	8.752 Ratings	00 Ratings

Comparison of Call Management features of Dialpad Connect and Webex App
Feature	Dialpad Connect 8.3 68 Ratings	Webex App - Ratings
Answering rules	8.956 Ratings	00 Ratings
Call recording	7.562 Ratings	00 Ratings
Call park	8.445 Ratings	00 Ratings
Call screening	8.651 Ratings	00 Ratings
Message alerts	8.763 Ratings	00 Ratings
Business SMS/External Messaging	8.755 Ratings	00 Ratings
Online Fax	7.416 Ratings	00 Ratings
Voicemail Transcription	8.364 Ratings	00 Ratings

Comparison of Mobile apps features of Dialpad Connect and Webex App
Feature	Dialpad Connect 7.7 57 Ratings	Webex App - Ratings
Mobile app for iOS	7.737 Ratings	00 Ratings
Mobile app for Android	7.733 Ratings	00 Ratings

Comparison of Unified Communications Platform and Collaboration features of Dialpad Connect and Webex App
Feature	Dialpad Connect 7.9 49 Ratings	Webex App - Ratings
Centralized communications management	8.239 Ratings	00 Ratings
Team messaging	8.135 Ratings	00 Ratings
Team document sharing	7.721 Ratings	00 Ratings
Call and meeting analytics	7.839 Ratings	00 Ratings

Comparison of Project Management features of Dialpad Connect and Webex App
Feature	Dialpad Connect - Ratings	Webex App 6.9 571 Ratings
Task Management	00 Ratings	7.3321 Ratings
Gantt Charts	00 Ratings	7.9150 Ratings
Scheduling	00 Ratings	8.0444 Ratings
Workflow Automation	00 Ratings	5.2214 Ratings
Mobile Access	00 Ratings	8.0536 Ratings
Search	00 Ratings	6.3452 Ratings
Visual planning tools	00 Ratings	5.4240 Ratings

Comparison of Communication features of Dialpad Connect and Webex App
Feature	Dialpad Connect - Ratings	Webex App 7.6 614 Ratings
Chat	00 Ratings	8.4604 Ratings
Notifications	00 Ratings	8.5594 Ratings
Discussions	00 Ratings	8.9547 Ratings
Surveys	00 Ratings	6.2298 Ratings
Internal knowledgebase	00 Ratings	6.8270 Ratings
Integrates with GoToMeeting	00 Ratings	10.0151 Ratings
Integrates with Gmail and Google Hangouts	00 Ratings	2.0175 Ratings
Integrates with Outlook	00 Ratings	10.0382 Ratings

Comparison of File Sharing & Management features of Dialpad Connect and Webex App
Feature	Dialpad Connect - Ratings	Webex App 7.5 528 Ratings
Versioning	00 Ratings	8.1313 Ratings
Video files	00 Ratings	7.5455 Ratings
Audio files	00 Ratings	8.3456 Ratings
Document collaboration	00 Ratings	8.0427 Ratings
Access control	00 Ratings	8.8332 Ratings
Advanced security features	00 Ratings	9.0340 Ratings
Integrates with Google Drive	00 Ratings	1.1169 Ratings
Device sync	00 Ratings	8.8311 Ratings

User Ratings
	Dialpad Connect	Webex App
Likelihood to Recommend	7.6 (291 ratings)	9.0 (681 ratings)
Likelihood to Renew	8.9 (10 ratings)	9.0 (30 ratings)
Usability	8.5 (46 ratings)	8.9 (392 ratings)
Availability	8.3 (4 ratings)	8.0 (10 ratings)
Performance	9.0 (4 ratings)	9.9 (10 ratings)
Support Rating	9.1 (57 ratings)	8.2 (395 ratings)
In-Person Training	9.1 (1 ratings)	8.2 (3 ratings)
Online Training	9.1 (1 ratings)	8.5 (6 ratings)
Implementation Rating	8.4 (6 ratings)	6.0 (13 ratings)
Configurability	9.1 (2 ratings)	6.5 (12 ratings)
Contract Terms and Pricing Model	5.6 (2 ratings)	- (0 ratings)
Ease of integration	9.1 (1 ratings)	9.0 (9 ratings)
Product Scalability	8.9 (4 ratings)	7.1 (9 ratings)
Professional Services	9.1 (1 ratings)	- (0 ratings)
Vendor post-sale	9.1 (2 ratings)	9.0 (8 ratings)
Vendor pre-sale	9.1 (2 ratings)	8.0 (9 ratings)