Dialpad Sell vs. PhoneBurner

Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.

I think it would be great in any mid size to large scale sales team. With our ability as managers to go through every call or even join calls live is a huge way that it can help any sales manager and team really ramp up their sales strategy.

Incentivized

• Speed of the messages that are sent are excellent!
• The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
• The saving of information so i dont have to retype everything over again

• It is super easy to upload the lead list and keep everything in a unified and easy to use record.
• Time savings in the case of calling more than 50 people during a single day for example.
• Extremely friendly interface and reliable software.

Incentivized

• The biggest thing for me is being able to link calls to specific objects in SalesForce. In the app, you can link a contact to an object, but I often call the same contact several times, so I have to create a report in Salesforce and manually link the call everytime that way.

Incentivized

• Could be a little better on the pricing.
• Could offer a better central administrative function.
• Could provide more updates to the app.

Incentivized

We love using Dialpad and will continue to use it

Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team

Incentivized

The capacity to stack enormous records and dial those down quickly, without manual cycles, is the best aspect of the application. Another incredible component is the more current rundown stacking device, which permits you to make another envelope for the contacts on the fly, settling on sorted out decision crusades truly simple to begin.

Incentivized

Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.

Incentivized

I like Dialpad so much more than PB simply for its analytics and follow up notes. I also love how you can text clients through DP which in PB, you cannot do. The AI technology and communications with the user is something that is so beneficial to it's users and therefore, I highly recommend this product over others

Incentivized

We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.

Incentivized

• It has helped me to understand easily the different accents of people
• Dialpad has helped me to analyze my past calls and help me to grow
• It also shows the number of Csats and your team in real time which also creates a healthy competition

• [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
• [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.

Incentivized