Empower vs. Less Annoying CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Empower
Score 7.4 out of 10
N/A
N/AN/A
Less Annoying CRM
Score 9.7 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pricing
EmpowerLess Annoying CRM
Editions & Modules
No answers on this topic
Always
$15
per month per user
Offerings
Pricing Offerings
EmpowerLess Annoying CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
More Pricing Information
Community Pulse
EmpowerLess Annoying CRM
Considered Both Products
Empower
Chose Empower
It stood out when compared for features, legacy, customer support, and on-premises deployment.
Chose Empower
Empower gives me as an administrator, more access to accounts, and more access to customer service reps than ADP ever did. With Empower, if there is an issue, and a simple fix is needed without a rep being called, then I can do it. ADP had to open a ticket than wait up to 10 …
Less Annoying CRM
Chose Less Annoying CRM
Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things …
Chose Less Annoying CRM
No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you …
Chose Less Annoying CRM
Simpler and more versatile than Pipedrive, where I actually get to speak with a customer service rep rather than be provided instructional recorded videos when I need help.
Chose Less Annoying CRM
I used Salesforce in the past when I worked for a large corporation. Less Annoying CRM seems to be more user friendly and very simple to implement
Chose Less Annoying CRM
The name says it all. Less Annoying CRM is less annoying. I don't have to invest vast amounts of time learning or bypassing features I will never use. I don't have to pay for those features either. Less Annoying CRM is much more intuitive, so I don't have to waste type learning …
Chose Less Annoying CRM
We chose Less Annoying CRM because when searching for a good CRM, we found this program had everything we needed at an affordable rate. When you are a private business owner, you have several business expenses, so to get everything we needed in the price range that was also …
Chose Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have.
It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you …
Chose Less Annoying CRM
Insightly turned out to be so rigid, it did not meet our needs. They were very hard to get in contact with, never by placing a call. And they have questionable business practices, forced us into paying for another year of service we had no intention of using. Their product …
Chose Less Annoying CRM
I stopped using Salesforce because it has way too much stuff in it that I would never use. I consider LACRM a client management tool as well as a CRM, I don't need it to follow trends, forecast, or mass email. I am sure it may have some capabilities of these features but I will …
Chose Less Annoying CRM
I used ACT! heavily in the 1990's to great success in my sales/account management job. It was a great tool at the time. But it seems ACT! hasn't kept up with the market and the current reviews reflect it - "clunky," "out of date," "cumbersome" were common in many of the …
Chose Less Annoying CRM
I did not like Salesforce because it was over engineered for what a sales person. The cells were too small to read easily when entering contacts. There were lots of irrelevant cells in the contact form. Required fields (I know this was our administrator) were excessive and not …
Chose Less Annoying CRM
keap does better if you want to spend the money to create fully automated campaigns. If you want a CRM that helps manage prospect and clients Less Annoying CRM wins
Chose Less Annoying CRM
Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and …
Chose Less Annoying CRM
We just felt like ACT was being to feel archaic and simply for storage of information. I was tasked with finding an alternative, and found Less Annoying CRM while searching and comparing options. This will probably be my lasting legacy long after I retire from the company! …
Chose Less Annoying CRM
I have used 5 separate CRM's in my career and Less Annoying CRM is the best due to it's simplicity and scope of knowledge that can be stored and retrieved. The amazing thing is it COSTS LESS. Tech support is great and you don't need to hire an outside firm to fix or set up …
Chose Less Annoying CRM
We looked at Industry CRM software but they were all too complicated and difficult to navigate and needed extensive training,
Chose Less Annoying CRM
Less Annoying CRM is far less expensive and not burdened with lots of useless (for me) features. It has exactly what I need and is very easy to use. Further, tech support is easily accessed and available.
Chose Less Annoying CRM
It's much more easy to navigate. Better website. Better overall look. More organized.
Features
EmpowerLess Annoying CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Empower
7.6
Ratings
1% below category average
Less Annoying CRM
9.2
Ratings
18% above category average
Customer data management / contact management9.00 Ratings10.00 Ratings
Workflow management8.00 Ratings8.60 Ratings
Territory management8.00 Ratings8.80 Ratings
Opportunity management7.00 Ratings10.00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.00 Ratings8.80 Ratings
Contract management7.00 Ratings9.00 Ratings
Quote & order management7.00 Ratings8.80 Ratings
Interaction tracking8.00 Ratings10.00 Ratings
Channel / partner relationship management7.00 Ratings9.10 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Empower
8.0
Ratings
6% above category average
Less Annoying CRM
10.0
Ratings
28% above category average
Case management8.00 Ratings10.00 Ratings
Call center management8.00 Ratings00 Ratings
Help desk management8.00 Ratings10.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Empower
8.0
Ratings
5% above category average
Less Annoying CRM
8.7
Ratings
14% above category average
Lead management8.00 Ratings8.90 Ratings
Email marketing8.00 Ratings8.50 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Empower
7.3
Ratings
4% below category average
Less Annoying CRM
9.1
Ratings
18% above category average
Task management8.00 Ratings10.00 Ratings
Billing and invoicing management6.00 Ratings00 Ratings
Reporting8.00 Ratings8.20 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Empower
8.0
Ratings
6% above category average
Less Annoying CRM
9.1
Ratings
18% above category average
Forecasting8.00 Ratings9.20 Ratings
Pipeline visualization8.00 Ratings9.00 Ratings
Customizable reports8.00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Empower
8.0
Ratings
7% above category average
Less Annoying CRM
9.0
Ratings
18% above category average
Custom fields8.00 Ratings9.10 Ratings
Custom objects8.00 Ratings00 Ratings
Scripting environment8.00 Ratings8.90 Ratings
API for custom integration8.00 Ratings9.10 Ratings
Security
Comparison of Security features of Product A and Product B
Empower
9.0
Ratings
8% above category average
Less Annoying CRM
9.9
Ratings
17% above category average
Single sign-on capability9.00 Ratings00 Ratings
Role-based user permissions9.00 Ratings9.90 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Empower
7.5
Ratings
2% above category average
Less Annoying CRM
-
Ratings
Social data8.00 Ratings00 Ratings
Social engagement7.00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Empower
6.0
Ratings
20% below category average
Less Annoying CRM
8.2
Ratings
11% above category average
Marketing automation6.00 Ratings8.20 Ratings
Compensation management6.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Empower
-
Ratings
Less Annoying CRM
9.7
Ratings
28% above category average
Mobile access00 Ratings9.70 Ratings
Best Alternatives
EmpowerLess Annoying CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EmpowerLess Annoying CRM
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
9.4
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
EmpowerLess Annoying CRM
Likelihood to Recommend
It is well suited for mid- to large enterprises, whereas it might be overwhelming for small organizations with fewer headcounts to manage. Overall, it's a good tool for employee profile management.
Read full review
Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
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Pros
  • Keep track of all our employee's 401K accounts
  • They take care of all notices for account holders
  • They take care of all tasks in a timely manner.
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  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
Read full review
Cons
  • Sometimes the tiles are removed automatically or stop working.
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  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Likelihood to Renew
We have had no problems and will stay with Empower for our 401k needs.
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Excellent product which meets my needs of a complex industry
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Usability
Employees can log in and access their 401k accounts. They can make changes, check their balance or take out loans, with confidentiality. I give it an 8 because it takes 10 days to 2 weeks for those changes to get to me (the administrator) so I can make the necessary changes to their payroll profiles. I think a 5 day waiting period would be more reasonable.
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I knew nothing about CRMs, and within a day of purchasing Less Annoying CRM, I was able to set up my contacts list with custom fields. After a brief call to Customer Service, I was able to set up my first pipelines and understand how to use them. This CRM is so simple to use, and extremely versatile.
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Support Rating
Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
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Customer support is fantastic with these guys, they’re always very prompt to answer, and the team is very personable and easy to work with. I can’t really say much more than that, my interactions have been fairly limited, but what interactions I had, I can see without a shadow of a doubt they were very enjoyable and swift in resolving my issues.
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Implementation Rating
No answers on this topic
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Alternatives Considered
It stood out when compared for features, legacy, customer support, and on-premises deployment.
Read full review
Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things to show how smart the engineers that designed it were.
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Return on Investment
  • It has improved employee experience and is a good tool for management to track things.
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  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
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ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.