Everstage vs. Oracle Sales

Everstage is a powerful tool that caters to the needs of organizations looking to automate commission calculations for consultants and generate leaderboards based on performance. By leveraging Everstage, organizations can eliminate the reliance on manual Excel sheets and streamline their commission management process. Additionally, Everstage empowers representatives to review their commissions, approve or reject them, and easily communicate any concerns or issues to the commission team. If your organization is seeking a comprehensive solution for commission management, performance tracking, and streamlined communication, Everstage is the right tool for you.

Incentivized

In the market for Sales and Service, Oracle CX is the best especially in integrating with other systems. It has a stable and huge database that can handle a bunch of data. It gathers all data of customers, accounts, leads, opportunities, service requests in one place and related in a good way. The tools used for reports and analytics as BI is strong and great to use also it is not hard[.]

Incentivized

• Crystal - It helps in understanding which are the key sales or opportunities to be closed to attain the required commission
• Quota Attainment Tracker - This gives graphical representation of how much attainment has been achieved year wise
• Tier attainment helps us to understand what more to be added to gain more to be added to go to next tier of commission

Incentivized

• The product is good for tracking leads which can help you acquire new customers.
• The product is good for creating opportunities which can help you convert sales.
• The product can easily be integrated with other applications to make the transfer of data seamless.

Incentivized

• Since it shows the data of sales so they don't have any method by which the refund in the sales can be tracked. One of my teammate had refund done but it was not showing in the Everstage. I think this need to improved
• The dashboard can be improved by showing some emojis, if he is coming on top and makes the employee feel happy.
• Sometime after login it shows the 3 months before data, i think it should start by showing the current data.

Incentivized

• Oracle CRM is incredibly complex making it fairly difficult to learn from scratch
• The original implementation of Oracle CRM was a lengthy and involved process
• We have had outages where we cannot connect to Oracle CRM which leaves us at a loss. I'm not sure what the solution to this is, but less outages would be ideal.

Incentivized

Because as of now how much I have used I am ok with it as it is helping me in daya to day work because it hep us to see the content in right manner with help of good visualization. the dashboards and all are up to the mark which make it more convinient to use .

Incentivized

Using Everstage, plans can now be easily rolled out in a matter of minutes and today, everyone from sales ops to the C-Suite has quick access to the intelligence they need to inform better sales forecasting. With Everstage on our desktops and mobile devices, we keep commission pay transparent and accessible.

Incentivized

Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.

Incentivized

Some of the more complex customer reports we have created are slow to run at times.

Incentivized

It's Wonderful. They have been accessible when in need. the response is immediate and genuine. the support wait time is not too long either. when a fault is pointed out, thy accept it and try to work on it and within a week they try to find a better option to resolve the issue. Accepting and working to deliver better is really appreciable thing. Kudos to the team on that

The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.

Incentivized

Explained well about how to use and features of this product

explained it in very good manner

Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.

Incentivized

I am happy

Incentivized

If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.

Incentivized

Everstage has kept its promise of providing timely, accurate incentive calculations while outperforming against previous solutions. It takes overly complex process with lots of data and inputs, and streamlines it and makes the process much more efficient. It was chosen also due to its high level of integration with our existing CRM platform, as well the robust nature of the software itself.

Incentivized

As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.

Incentivized

• Improved Performance and Productivity
• Enhanced Accountability and Fairness
• Overreliance on performance metrics and incentives alone can sometimes lead to unintended consequences, such as employees focusing solely on meeting targets without considering other important aspects of their roles, such as customer satisfaction or long-term strategic goals

• It allows you to stay on top of reorder points for your existing customers. We call them attrition calls.
• When you orders flowing in, it makes it easier to follow up with buyers for other business units since you already have pre-existing business.
• As a sales organization, everyone in the company has visibility across the board into what is our profit at any given moment for the day, week, month and year. This keeps up on track for each of our goals.

Incentivized