| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Fullstory | Score9.1 out of 10 | N/A | Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights. | N/A |
 Optimal | Score9 out of 10 | N/A | Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools. | $2,388 per year |
| Fullstory | Optimal | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Fullstory | Optimal | |
|---|---|---|
| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Fullstory | Optimal | |||||||||||||||||||||||||||||||
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| Mobile Capabilities |
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| Results and Analysis |
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| Fullstory | Optimal | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 9.7 | - |
| Usability | 10.0 | 8.0 |
| Availability | 9.0 | - |
| Performance | 8.0 | - |
| Support Rating | 8.3 | 8.9 |
| Implementation Rating | 7.5 | - |
| Configurability | 7.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 8.0 | - |
| Vendor pre-sale | 8.0 | - |