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Fuze vs. Webex Calling

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Fuze

199 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fuze

    Score5.8 out of 10
    Enterprise companies (1,001+ employees)
    		Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

    $15

    per month

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    FuzeWebex Calling
    Editions & Modules
    US Outbound
    $0.02
    Per Minute
    Fuze Meetings
    $15
    Per User/Per Month
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    FuzeWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    FuzeWebex Calling
    Considered Both Products
    Fuze
    Souvik Giri
    Graduate Engineer Trainee in Product Management at Royal Enfield (Automotive, 1001-5000 employees)
    Chose Fuze
    Fuze was basically selected as our priority because of its seamless calling feature as compared to its competitors and the edge of simplifying the contextual features it is offering
    Incentivized
    Cisco
    Verified User
    Chose Webex Calling
    Webex Calling gives a much fuller experience due to the coverage across so many of the areas within Collaboration. Webex manages to bring together many tools into one toolbox, providing a fully immersive experience for the customer which I have yet to see from any of the …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FuzeWebex Calling
    Cloud PBX
    Comparison of Cloud PBX features of Fuze and Webex Calling
    Feature
    Fuze
    5.5
    111 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX5.178 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)6.073 Ratings7.8104 Ratings
    User templates5.060 Ratings00 Ratings
    Call reports6.192 Ratings00 Ratings
    Directory of employee names5.1107 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Fuze and Webex Calling
    Feature
    Fuze
    6.5
    107 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules7.099 Ratings7.3142 Ratings
    Call recording6.089 Ratings7.5136 Ratings
    Call park7.073 Ratings7.1131 Ratings
    Message alerts6.193 Ratings8.4124 Ratings
    Call screening00 Ratings7.4123 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Fuze and Webex Calling
    Feature
    Fuze
    7.1
    91 Ratings
    Webex Calling
    -
    Ratings
    Video conferencing7.077 Ratings00 Ratings
    Audio conferencing7.190 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Fuze and Webex Calling
    Feature
    Fuze
    8.0
    103 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS8.094 Ratings8.4135 Ratings
    Mobile app for Android8.077 Ratings8.4123 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Fuze and Webex Calling
    Feature
    Fuze
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Fuze and Webex Calling
    Feature
    Fuze
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Fuze and Webex Calling
    Feature
    Fuze
    -
    Ratings
    Webex Calling
    7.2
    16 Ratings
    Calendar integration00 Ratings6.816 Ratings
    Meeting initiation00 Ratings6.815 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Fuze and Webex Calling
    Feature
    Fuze
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Fuze and Webex Calling
    Feature
    Fuze
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Fuze and Webex Calling
    Feature
    Fuze
    -
    Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.817 Ratings
    User Ratings
    FuzeWebex Calling
    Likelihood to Recommend
    6.0
    (116 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    7.7
    (20 ratings)
    9.8
    (2 ratings)
    Usability
    7.1
    (12 ratings)
    9.1
    (4 ratings)
    Availability
    8.9
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (88 ratings)
    8.5
    (3 ratings)
    In-Person Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (111 ratings)
    -
    (0 ratings)
    Configurability
    8.7
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.6
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (3 ratings)
    -
    (0 ratings)