TrustRadius: an HG Insights company

GetFeedback vs. Medallia

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetFeedback

    Score6.9 out of 10
    N/AGetFeedback from Momentive is a customer feedback solution designed to be easy-to-use, and measure the voice of the customer so companies can take action and provide an exceptional experience.

    $20

    per month

    Medallia

    Score8 out of 10
    N/AMedallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time.N/A
    Pricing
    GetFeedbackMedallia
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GetFeedbackMedallia
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    GetFeedbackMedallia
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GetFeedback and Medallia
    Feature
    GetFeedback
    7.8
    11 Ratings
    Medallia
    -
    Ratings
    Survey templates7.99 Ratings00 Ratings
    Themes8.611 Ratings00 Ratings
    Custom logo/branding7.010 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of GetFeedback and Medallia
    Feature
    GetFeedback
    6.1
    11 Ratings
    Medallia
    -
    Ratings
    Changes to live survey8.011 Ratings00 Ratings
    Question design help3.411 Ratings00 Ratings
    Multiple question types7.011 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of GetFeedback and Medallia
    Feature
    GetFeedback
    7.1
    11 Ratings
    Medallia
    -
    Ratings
    Survey logic flexibility7.111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GetFeedback and Medallia
    Feature
    GetFeedback
    4.9
    11 Ratings
    Medallia
    -
    Ratings
    Response tracking8.910 Ratings00 Ratings
    Data export7.111 Ratings00 Ratings
    Standard reports1.810 Ratings00 Ratings
    Custom reports2.49 Ratings00 Ratings
    Analytics4.110 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GetFeedback and Medallia
    Feature
    GetFeedback
    8.0
    9 Ratings
    Medallia
    -
    Ratings
    Access controls6.09 Ratings00 Ratings
    Compliance10.07 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GetFeedback and Medallia
    Feature
    GetFeedback
    8.0
    6 Ratings
    Medallia
    -
    Ratings
    Vendor-offered crowdsourcing9.01 Ratings00 Ratings
    Respondent restrictions7.06 Ratings00 Ratings
    User Ratings
    GetFeedbackMedallia
    Likelihood to Recommend
    7.9
    (11 ratings)
    9.2
    (21 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.0
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)