TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Analytics

    Score7.9 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    Zoho SalesIQ

    Score8.3 out of 10
    N/AZoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers: A detailed list of visitors sorted based on the criteria that matter to businesses A codeless website…

    $0

    per month per user

    Pricing
    Google AnalyticsZoho SalesIQ
    Editions & Modules
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    Free
    $0
    per month per user
    Basic
    $10
    per month per user
    Professional
    $17
    per month per user
    Enterprise
    $25
    per month per user
    Offerings
    Pricing Offerings
    Google AnalyticsZoho SalesIQ
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Google AnalyticsZoho SalesIQ
    Considered Both Products
    Google
    No answer on this topic
    Zoho
    Chose Zoho SalesIQ
    I think that Zoho Salesiq is the missing complement to Google Analtytics. There are very complete and detailed statistics that you receive from Google Analytics but with Zoho Salesiq you have an additional live chat that allows you in any moment to establish contact with your …
    Incentivized
    Chose Zoho SalesIQ
    We like Zoho SalesIQ better than the HubSpot live visitor tracking; it provides more information and is much more cost effective. I find Intercom.io to be a superior product and we use it on another one of our sites and actually have a noticeably higher interaction rate. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google AnalyticsZoho SalesIQ
    Web Analytics
    Comparison of Web Analytics features of Google Analytics and Zoho SalesIQ
    Feature
    Google Analytics
    8.2
    2 Ratings
    Zoho SalesIQ
    -
    Ratings
    Lead Conversion Tracking7.52 Ratings00 Ratings
    Bounce Rate Measurement8.52 Ratings00 Ratings
    Device and Browser Reporting8.52 Ratings00 Ratings
    Pageview Tracking8.02 Ratings00 Ratings
    Event Tracking7.02 Ratings00 Ratings
    Reporting in real-time10.01 Ratings00 Ratings
    Referral Source Tracking8.02 Ratings00 Ratings
    Customizable Dashboards8.52 Ratings00 Ratings
    User Ratings
    Google AnalyticsZoho SalesIQ
    Likelihood to Recommend
    8.3
    (185 ratings)
    8.9
    (13 ratings)
    Likelihood to Renew
    9.0
    (51 ratings)
    -
    (0 ratings)
    Usability
    7.5
    (10 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (42 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)