TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score8.6 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Webex App

    Score8.3 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    Google ChatWebex App
    Editions & Modules
    No answers on this topic
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    Google ChatWebex App
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Google ChatWebex App
    Considered Both Products
    Google
    Chose Google Chat
    For me, I'd rather use Google Hangouts Chat than Microsoft Teams. Based on my experience Google Hangouts is way less complicated than Microsoft Teams. I don't like complicated and Microsoft Teams for me is complicated. Let's say for a first-time user for both platforms I'd say …
    Incentivized
    Cisco
    Chose Webex App
    In my opinion, Webex App is better than Teams and GChat in searching and filtering, but equal to Slack.

    In my opinion, Webex App is extremely worst at screenshooting than all the other tools, as well as worst in threading than all those tools.
    Incentivized
    Chose Webex App
    Webex App is more secure and provides a better experience for users. It's less resource-intensive than Microsoft Teams and Cisco actively develops and improves the app.

    Noise-canceling is second to none, thanks to the acquisition of Babble Labs, and when used with products like …
    Incentivized
    Chose Webex App
    Most of the time when I've used Webex and every time I felt better and confident. However, when I use other products sometimes I felt slowness or it doesn't work on low bandwidth.
    Incentivized
    Chose Webex App
    Webex Teams help us to share many different types of documents and is so easy to use. It allows us to create a better environment to work and share information about the activities or processes that we are deploying in the different company departments. In my personal opinion, …
    Incentivized
    Chose Webex App
    The fact that we can use this without a cost was the key to us utilizing this service in the beginning.
    Incentivized
    Chose Webex App
    I know a lot of other similar products but I didn't use any of them. So I can't really compare how Webex Teams stacks up against them. Microsoft Teams, Slack, Hangout, etc... What I can say is, Webex Teams is greatly integrated in Cisco Unified communication experience. You can …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google ChatWebex App
    Project Management
    Comparison of Project Management features of Google Chat and Webex App
    Feature
    Google Chat
    8.4
    23 Ratings
    Webex App
    6.9
    571 Ratings
    Task Management8.013 Ratings7.3321 Ratings
    Gantt Charts8.59 Ratings7.9150 Ratings
    Scheduling9.015 Ratings8.0444 Ratings
    Workflow Automation7.912 Ratings5.2214 Ratings
    Mobile Access9.322 Ratings8.0536 Ratings
    Search9.020 Ratings6.3452 Ratings
    Visual planning tools7.011 Ratings5.4240 Ratings
    Communication
    Comparison of Communication features of Google Chat and Webex App
    Feature
    Google Chat
    8.9
    23 Ratings
    Webex App
    7.6
    614 Ratings
    Chat10.023 Ratings8.5604 Ratings
    Notifications10.023 Ratings8.5594 Ratings
    Discussions8.321 Ratings8.9547 Ratings
    Surveys8.515 Ratings6.3298 Ratings
    Internal knowledgebase9.012 Ratings6.8270 Ratings
    Integrates with GoToMeeting8.08 Ratings10.0151 Ratings
    Integrates with Gmail and Google Hangouts8.216 Ratings2.0175 Ratings
    Integrates with Outlook9.07 Ratings10.0382 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Webex App
    Feature
    Google Chat
    9.0
    23 Ratings
    Webex App
    7.5
    528 Ratings
    Versioning8.716 Ratings8.1313 Ratings
    Video files8.020 Ratings7.5455 Ratings
    Audio files8.319 Ratings8.3456 Ratings
    Document collaboration10.019 Ratings8.0427 Ratings
    Access control9.516 Ratings8.8332 Ratings
    Advanced security features10.017 Ratings9.0340 Ratings
    Integrates with Google Drive8.116 Ratings1.1169 Ratings
    Device sync9.321 Ratings8.8311 Ratings
    User Ratings
    Google ChatWebex App
    Likelihood to Recommend
    9.0
    (23 ratings)
    9.0
    (681 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    9.0
    (30 ratings)
    Usability
    9.0
    (5 ratings)
    8.9
    (392 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (10 ratings)
    Support Rating
    7.3
    (3 ratings)
    8.2
    (395 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (13 ratings)
    Configurability
    -
    (0 ratings)
    6.5
    (12 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    7.1
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (9 ratings)