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LogMeIn Central by GoTo vs. Zoho Assist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Central by GoTo

    Score9.1 out of 10
    N/ACentral is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

    $80

    per month

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    LogMeIn Central by GoToZoho Assist
    Editions & Modules
    LogMeIn Central
    $80
    per month (minimum 25 computers)
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    LogMeIn Central by GoToZoho Assist
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    LogMeIn Central by GoToZoho Assist
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose LogMeIn Central by GoTo
    We currently use LogMeIn and Zoho Assist for different purposes. LogMeIn provides a much better experience for our employees and faster connection in my opinion. Zoho Assist is used as any additional tool for IT support only where we can remotely connect at the same time a …
    Incentivized
    Chose LogMeIn Central by GoTo
    TeamViewer is a much faster connection, but doesn't seem as secure. LogMeIn has one ability that the rest do not have, which is that it can share connections to PCs to other users.
    Incentivized
    Zoho
    Chose Zoho Assist
    Better features, better pricing, better access options We've moved from 2 other products to Zoho Assist based on the price, features and access options. (Unattend versus support website/sending a link to a user)
    Incentivized
    Chose Zoho Assist
    Price vs. Features and Performance we have found Zoho Assist to be the best.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    LogMeIn Central by GoToZoho Assist
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Central by GoTo and Zoho Assist
    Feature
    LogMeIn Central by GoTo
    8.7
    96 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing9.988 Ratings6.611 Ratings
    File transfer9.193 Ratings6.811 Ratings
    Instant message9.363 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication9.014 Ratings10.02 Ratings
    Access to sleeping/powered-off computers6.866 Ratings2.210 Ratings
    Over-the-Internet remote session9.994 Ratings6.812 Ratings
    Initiate remote control from mobile8.078 Ratings6.87 Ratings
    Remote management of servers & workstations9.586 Ratings6.88 Ratings
    Remote Active Directory® management8.934 Ratings4.43 Ratings
    Centralized management dashboard8.683 Ratings8.98 Ratings
    Session record8.146 Ratings9.76 Ratings
    Annotations8.735 Ratings10.06 Ratings
    Monitoring and Alerts8.258 Ratings7.14 Ratings
    Multi-platform remote control8.163 Ratings9.06 Ratings
    User Ratings
    LogMeIn Central by GoToZoho Assist
    Likelihood to Recommend
    8.3
    (96 ratings)
    6.8
    (12 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.8
    (84 ratings)
    8.7
    (2 ratings)
    Availability
    9.9
    (82 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    9.3
    (5 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)