GoTo Webinar vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoTo Webinar
Score 8.1 out of 10
N/A
GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.
$49
per month per organizer
Zoom Events & Webinars
Score 8.5 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$79
per month starting with 500 attendees
Pricing
GoTo WebinarZoom Events & Webinars
Editions & Modules
Lite
$49/month
per month per organizer
Standard
$99/month
per month per organizer
Pro
$199/month
per month per organizer
Enterprise
$399/month
per month per organizer
Zoom Webinars
starting at $79
per month starting with 500 attendees
Zoom Sessions
starting at $99
per month starting with 100 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Offerings
Pricing Offerings
GoTo WebinarZoom Events & Webinars
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoTo WebinarZoom Events & Webinars
Considered Both Products
GoTo Webinar
Chose GoTo Webinar
Zoom scores well above GoTo and ON24 in brand recognition across mid to large enterprises. But GoTo scores well in SMBs. Regarding value for money and ROI, it's better than ON24. We selected GoTo because of the price point and to ensure that our partner-sourced SMB stacks do …
Chose GoTo Webinar
We had been familiar with the GoTo products and decided to stay with them since they meet our needs and work well. We have used Zoom on occasion but IT prefers the GoTo Webinar package.
Chose GoTo Webinar
Zoom is a great product, but isn't as easy to use and doesn't have all the features GoTo Webinar has. Pricing plans vary for each of them, but we've found that GoTo Webinar gives us an excellent value for the service on all of our key usage situations. It was just a better …
Chose GoTo Webinar
Zoom and GoTo Webinar are probably my 2 most commonly used hosting softwares. They are both quite intuitive and contain similar features and both have become quite user-friendly.
Chose GoTo Webinar
While Zoom has similar functionality, the interface on GTW is more friendly and easier to navigate. They are both very similar on price-points, too.
Chose GoTo Webinar
All of the tools above are great but we’ve found they are only good for internal meetings and not external clients. The ease of use with GoTo Webinar is unmatched by any of the competitors so we choose to have 2 tools - 1 for internal engagement and 1 for external client use.
Chose GoTo Webinar
Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....
Chose GoTo Webinar
We looked at Zoom and actually did consider a move, but chose to stick with GoTo because we have an extensive library of videos and didn't want to transfer all of that. Plus we already knew the limitations so didn't want to move just for a few features only to be surprised by …
Chose GoTo Webinar
GoToWebinar met our needs for smaller scale webinars and internal meetings. Other competitors were much more expensive and we did not need extremely robust features at the time.
Chose GoTo Webinar
I would be on the fence between choosing between GoTo Webinar and Zoom as I think for basic webinar tools, they are similar. ON24 is too much for me, and too expensive. BigMarker seems ok but expensive nonetheless. If I wanted a more branded experience and flexible interface, I …
Chose GoTo Webinar
My CEO choose our products, but I imagine he selected it for the ease, the safeguards to the business, and it integrates well with the tools we already use!
Chose GoTo Webinar
Zoom platform is missing features like call-to-action & built in social media sharing button which are necessary features for social media marketing. Other features like On-demand webinars & automated webinars is not available in Zoom .
Chose GoTo Webinar
I think both have very similar feature sets. Their respective subscription prices are about the same. I use the GoTo products and I am familiar with the GoTo ecosystem. Zoom has done a great deal, in the past two years, to address security. Either product gets the job done …
Chose GoTo Webinar
Our target audience is within the financial sector and we struggled with security walls blocking their access to join Zoom or Teams meetings. ON24 seems to be one level up from GoTo Webinar when it comes to customization and a better UX. My new company now uses ON24 because of …
Chose GoTo Webinar
GoTo Webinar comparing to its competitors has a lot of coins, below my list: GoTo Webinar X ON24: GoTo Webinar is much cheaper. GoTo Webinar x Webinar Jam: GoTo Webinar is more complete, has more analytics data after the webinar. GoTo Webinar x Zoom: GoTo Webinar is more …
Chose GoTo Webinar
GoToWebinar was easily the fastest to get started experience from day one. Utilizing the templates provided, and the customization available, GoToWebinar helped us host a 3 day event with dozens of presenters with less overall time dedicated to the technology, so our team could …
Chose GoTo Webinar
GoToWebinar is the godfather of webinar software. All other webinar companies try and emulate the GoToWebinar platform and also try to add their own spin on it. I do appreciate when other software can build in other services that generally have to be completed by a third-party …
Chose GoTo Webinar
Each of these has its own use cases, but we use GoToWebinar frequently because it's so easy.
Chose GoTo Webinar
Zoom is simple to use, quick to set up, and easy to get rolling with. It's a new player in this field. GoToWebinar is more established and familiar to more people and seems to have more features. Ultimately, because people were already familiar with attending events, using them …
Chose GoTo Webinar
I would day the biggest disadvantage that GoToWebinar has against Zoom is that with GoToWebinar you need to download and install a piece of software and with Zoom that is not needed. However, the latency issues are almost nonexistent on GoToWebinar whereas in Zoom I have found …
Chose GoTo Webinar
I have only used the other two tools as an attendee. As an attendee, these tools felt more streamlined and slightly easier to use.
Chose GoTo Webinar
Zoom Video Webinar is probably the only one that comes close. And it is probably a toss-up between the two. Long term I see Zoom winning because their tech is newer. Blue Jeans, Slack, and Skype don't have the sophistication needed to run a webinar. WebEx is the worst. …
Chose GoTo Webinar
GoToWebinar is definitely among my top 2 choices. The only way I'd go for other tool is when I need to evergreen the webinar, which is when I turn to EverWebinar. GoToWebinar has the easiest set up process and it allows you to customize and brand materials easily so it matches …
Zoom Events & Webinars
Chose Zoom Events & Webinars
Go To Webinar has been the standard in webinar technology for years. But it's a terrible experience from an administrator's perspective. You start the program, and 15 windows pop-up, giving you all sorts of configuration choices. In order to operate a webinar smoothly, we …
Chose Zoom Events & Webinars
Zoom Video Webinar stands up against its prime competitors like BlueJeans, WebEx, and GoToWebinar with its super robust and stable technical features, customer support and mobility apps.
Chose Zoom Events & Webinars
The combination of superior ease of use, relative affordability of a license, high participant volume, rich feature set, custom branding capabilities, excellent audio/video codecs, lean resource usage, and studio production features.
Chose Zoom Events & Webinars
Microsoft Teams has some performance issues. It lags many times while working with it and also it doesn't have a optimized recording capabilities. But it performs well in collaboration with participants with feature like Quizzes, assignments, meeting notes etc. MS teams comes …
Chose Zoom Events & Webinars
Zoom Webinar is much easier for our speakers to use and log into, especially if they have an Apple computer.
Features
GoTo WebinarZoom Events & Webinars
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
GoTo Webinar
7.2
Ratings
4% below category average
Zoom Events & Webinars
-
Ratings
Dashboards7.20 Ratings00 Ratings
Data exportability7.10 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
GoTo Webinar
7.6
Ratings
5% below category average
Zoom Events & Webinars
-
Ratings
High quality audio8.20 Ratings00 Ratings
Mobile support7.60 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
GoTo Webinar
7.2
Ratings
11% below category average
Zoom Events & Webinars
-
Ratings
Calendar integration7.70 Ratings00 Ratings
Record meetings / events8.40 Ratings00 Ratings
Slideshows8.50 Ratings00 Ratings
Event registration8.60 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
GoTo Webinar
8.2
Ratings
1% below category average
Zoom Events & Webinars
-
Ratings
Audience polling7.90 Ratings00 Ratings
Q&A8.60 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
GoTo Webinar
7.9
Ratings
4% below category average
Zoom Events & Webinars
-
Ratings
Participant roles & permissions7.70 Ratings00 Ratings
Confidential attendee list8.00 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
GoTo Webinar
8.1
Ratings
5% above category average
Zoom Events & Webinars
9.3
Ratings
6% above category average
Branding options8.10 Ratings8.70 Ratings
Integration to Marketing Automation8.00 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
GoTo Webinar
-
Ratings
Zoom Events & Webinars
8.5
Ratings
7% above category average
Registration, RSVP, and ticketing00 Ratings9.10 Ratings
Email marketing00 Ratings8.20 Ratings
Livestreaming00 Ratings9.30 Ratings
Audience engagement00 Ratings7.90 Ratings
Event recording00 Ratings8.90 Ratings
Virtual booths00 Ratings8.00 Ratings
Networking00 Ratings7.60 Ratings
Event analytics00 Ratings9.30 Ratings
Best Alternatives
GoTo WebinarZoom Events & Webinars
Small Businesses
BigMarker
BigMarker
Score 6.0 out of 10
Whova
Whova
Score 8.9 out of 10
Medium-sized Companies
Zoho Meeting
Zoho Meeting
Score 9.2 out of 10
Whova
Whova
Score 8.9 out of 10
Enterprises
ON24
ON24
Score 8.8 out of 10
Whova
Whova
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoTo WebinarZoom Events & Webinars
Likelihood to Recommend
7.5
(0 ratings)
9.3
(0 ratings)
Likelihood to Renew
9.2
(0 ratings)
2.0
(0 ratings)
Usability
8.6
(0 ratings)
7.7
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
7.9
(0 ratings)
-
(0 ratings)
Support Rating
7.3
(0 ratings)
7.2
(0 ratings)
Implementation Rating
7.0
(0 ratings)
10.0
(0 ratings)
Configurability
5.8
(0 ratings)
-
(0 ratings)
Product Scalability
7.8
(0 ratings)
-
(0 ratings)
Vendor post-sale
7.9
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
GoTo WebinarZoom Events & Webinars
Likelihood to Recommend
It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
Read full review
I had an issue with my calendar syncing to Zoom Workplace for a while, that was annoying, but it resolved itself someway. Maybe an update. The invite feature is week when in a call, my team never receives them, I manually always have to send a link. I also do not get Zoom call notifications so I am late to meetings often. Too much work to manually find that feature, wish it was a default setting like Teams. I prefer Zoom Workplace because I think it works faster, is smoother, and I prefer the video settings UI over other platforms. Everyone else makes it too complicated to change backgrounds or blur as necessary. The adjustment for low light is also a huge win.
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Pros
  • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
  • Recording capability for the later usage
  • Setup is very simple for both admins and end users
  • Polls are helpful in assessing the engagement of the customers
Read full review
  • Easy data entry using imported CSV files
  • Full speaker and session images and text, with individual itineraries for attendees.
  • Duplicate the structure and format of an existing event for your next event, or create an event template to easily replicate future events
  • Automated language caption translation on-the-fly for a growing list of languages
Read full review
Cons
  • Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
  • The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
  • Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session
Read full review
  • I will we could add registration disclaimer language to the Webinar templates.
  • Some of the customization and setup features are difficult to find.
  • I would like to add someone to help me run webinars without paying for them to have their own webinar platform. We should be able to buy one platform and both of us log into it and setup and run webinars from it.
Read full review
Likelihood to Renew
GoTo Webinar is not boring at all. Its design is extremely intuitive and specific for what its name serves. It is a great software for webinars which have become the trend of "continuous learning". I like the way we can manage participants in the webinars, interacting with them while they cannot disturb the flow of the speech by intruding with the mic.
Read full review
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
Read full review
Usability
GoTo Webinar's User Interface is simple and straightforward, which is what I, as an end user, prefer to interact with when I only use a software once or twice a month; I don't want to have to remember extra steps just to attend a webinar.
Read full review
Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.
Read full review
Reliability and Availability
I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
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No answers on this topic
Performance
I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
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No answers on this topic
Support Rating
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
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Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
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Implementation Rating
I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
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Implementation was very feasible during our initial usage of the Zoom after COVID-19.
Read full review
Alternatives Considered
Zoom scores well above GoTo and ON24 in brand recognition across mid to large enterprises. But GoTo scores well in SMBs. Regarding value for money and ROI, it's better than ON24. We selected GoTo because of the price point and to ensure that our partner-sourced SMB stacks do not end up not engaging with us because of a lack of a proper medium.
Read full review
Zoom is a good option compared to these other softwares as it is more universally accepted. The advantage of this is that most people use Zoom, making it easier to arrange a call with external stakeholders. Microsoft Teams is often very unreliable, and Zoom seems to work more consistently compared to the other options.
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Scalability
I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
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No answers on this topic
Return on Investment
  • Good: We've been able to keep various client teams trained up on our product
  • Good: It helps us automate communication about the webinars, as well as follow-ups
  • Bad: There is a time suck that shouldn't exist surrounding the recurring scheduler which needs to be rethought and retooled with more than the most basic real world use cases in mind
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  • Our main need that Zoom Webinar meets is the need to have frequent company video webinars, and it's a need that Zoom meets far better than any other tool available.
  • The branding features available allow us to keep branding for internal and external webinars strong, unlike other tools which have minimal branding capabilities for webinars.
  • Zoom's new Events offering makes it easy to set up engaging and interactive hubs for multi-day webinars.
Read full review
ScreenShots

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features