Gusto vs. OnPay

Gusto

1,262 Reviews and Ratings

OnPay

80 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Gusto	Score8.9 out of 10	N/A	Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.	$49 per month
OnPay	Score9.9 out of 10	N/A	OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…	$49 per month +$6 per month, per person

Pricing

Gusto

OnPay

Simple: A streamlined set of automatic payroll features and benefits integrations: $49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work: $80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams: $180/month + $22/mo per person
per month

No answers on this topic

Pricing Offerings
Gusto	OnPay
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

Gusto offers three pricing plans for payroll, benefits, and HR.

First month free, then $49 + $6 per employee each month.

Community Pulse
Key User Insights
	Gusto	OnPay
Considered Both Products	Gusto Lisa A Lewis Owner in Finance and Accounting at Money Matters Bookkeeping, LLC (Accounting, 1-10 employees) Chose Gusto I did not select Gusto, my client did. I add all new clients to OnPay. If a client has payroll previously and are happy with the provider, I do not force them to change even though I wish I could. Incentivized Helpful? Samuel Dahlin Principal in Finance and Accounting at Rising Sun Accounting (Accounting, 1-10 employees) Chose Gusto For payroll processing, Gusto has better software/interface, better reporting, and better support. Incentivized Helpful? Verified User Chose Gusto Gusto was affordable and worked the best for what our organization needed. We only have four employees, so we didn't want something expensive or hard to use. Gusto is easy and works for us! Incentivized Helpful?	OnPay Verified User Chose OnPay OnPay is far superior. I would not recommend Gusto. It was a problem from the start. After only a few months we realized Gusto was unable to provide us with a payroll service we could use. Switching to OnPay has been an excellent move. With Gusto it was one major problem after … Incentivized Helpful? Amy Ankerberg CEO in Information Technology at Green Logic IT (Information Technology & Services, 1-10 employees) Chose OnPay Overall OnPay was the best bang for my buck. Had a lot to offer and was cheaper than the rest of the people we looked into Incentivized Helpful? Andrea Tolley HR in Human Resources at RoofTec (Construction, 11-50 employees) Chose OnPay OnPay is just a lot more user friendly. It isn't bogged down by a million different features, it really just has everything you need and nothing you don't. It just makes everything really simple and efficient. It's my favorite payroll processing system to use out of several … Incentivized Helpful? Stephane Davis Business Manager in Finance and Accounting at CS Financial Services Inc (Accounting, 1-10 employees) Chose OnPay Onpay was a "no-brainer" . Implementation, training, and ROI, exceeded all the other platforms we reviewed. Plus their customer support is excellent. You always know who you're working with. Really appreciated all the help we received implementing clients, and great customer … Incentivized Helpful? BJ Lanier, CTS Sr. Tax Accountant in Corporate at NOVA Accounting LLC (Accounting, 1-10 employees) Chose OnPay I selected OnPay because of the cost and the help they provided in transferring client data over from Intuit. Incentivized Helpful? Linae Wright CEO (Chief Executive Officer) in Corporate at Compass Bookkeeping Solutions, Inc. (Accounting, 1-10 employees) Chose OnPay OnPay is more affordable and has all the same features I need. Incentivized Helpful? Gabe Hudson Principle Solutions Architect in Product Management at TrueConfirm (Human Resources, 1-10 employees) Chose OnPay We choose OnPay for their reputation for being small business and beginner friendly, competitive pricing, and their generally positive reviews. Going with QB Payroll would have been the "default" choice, but their pricing and customer service (we are QB accounting customer) is … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Gusto

OnPay

Comparison of Payroll Management features of Gusto and OnPay
Feature	Gusto 9.2 514 Ratings	OnPay 9.9 50 Ratings
Pay calculation	9.6493 Ratings	9.947 Ratings
Support for external payroll vendors	8.58 Ratings	00 Ratings
Benefit plan administration	8.9358 Ratings	9.916 Ratings
Direct deposit files	9.5497 Ratings	10.045 Ratings
Salary revision and increment management	9.4383 Ratings	10.034 Ratings
Reimbursement management	9.5127 Ratings	9.821 Ratings

User Ratings
	Gusto	OnPay
Likelihood to Recommend	9.2 (538 ratings)	9.9 (50 ratings)
Likelihood to Renew	10.0 (12 ratings)	9.1 (3 ratings)
Usability	9.5 (362 ratings)	9.2 (21 ratings)
Availability	- (0 ratings)	9.1 (1 ratings)
Performance	- (0 ratings)	9.1 (1 ratings)
Support Rating	1.3 (25 ratings)	8.8 (21 ratings)
Implementation Rating	8.2 (1 ratings)	9.1 (2 ratings)
Configurability	- (0 ratings)	9.1 (1 ratings)
Contract Terms and Pricing Model	- (0 ratings)	9.1 (1 ratings)
Ease of integration	- (0 ratings)	9.1 (1 ratings)
Product Scalability	- (0 ratings)	9.1 (1 ratings)
Vendor post-sale	- (0 ratings)	9.1 (1 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (1 ratings)