| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HaloPSA | Score9.3 out of 10 | Enterprise companies (1,001+ employees) | HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users… | $35 per month per user |
 N-able MSP Manager | Score10 out of 10 | N/A | N-able™ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be… | N/A |
| HaloPSA | N-able MSP Manager | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | 15% discount for all charities, educational institutions and non-profit organisations. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| HaloPSA | N-able MSP Manager | |
|---|---|---|
| Considered Both Products | Chose HaloPSA HaloPSA is far more polished, cleaner, quicker and has way more features. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| HaloPSA | N-able MSP Manager | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 4.0 |
| Support Rating | - | 3.9 |
